Dimplex PF2325 User manual

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Owner's Manual

Model

PF2325

PF3033

690932XXXX

7213450100R04

IMPORTANT SAFETY INFORMATION: Always read this manual rst before

attempting to install or use this replace. For your safety, always comply with

all warnings and safety instructions contained in this manual to prevent person-

al injury or property damage.

To view the full line of Dimplex products, please visit www.dimplex.com

2 www.dimplex.com

Table of Contents

Always use a qualied technician or

service agency to repair this replace.

!NOTE: Procedures and

techniques that are considered

important enough to emphasize.

CAUTION: Procedures and

techniques which, if not carefully

followed, will result in damage to the

equipment.

WARNING: Procedures and

techniques which, if not carefully

followed, will expose the user to

the risk of re, serious injury, or

death.

Welcome & Congratulations ................3

IMPORTANT INSTRUCTIONS ...............4

Fireplace Installation ......................6

Operation ...............................9

Maintenance ...........................14

Warranty ...............................15

Replacement Parts .......................17

3

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric replace

from Dimplex, the world leader in electric replaces.

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before starting

installation. Failure to follow these instructions may result in a possible electric

shock, re hazard and will void the warranty.

Please record your model and serial numbers below for future reference:

model and serial numbers can be found on the Model and Serial Number Label

of your replace.

Model and Serial

Number Label

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

Contact us at: www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

Please have your model number and product serial

number ready. (See above)

4 www.dimplex.com

When using electrical appliances,

basic precautions should always be

followed to reduce the risk of fire,

electric shock, and injury to persons,

including the following:

① Read all instructions before using

this appliance.

② The heater is hot when in use.

To avoid burns, do not let bare skin

touch hot surfaces. The trim around

the heater outlet becomes hot during

heater operation.

③ Extreme caution is necessary

when any heater is used by or near

children or invalids and whenever the

unit is left operating and unattended.

④ Always unplug the fireplace when

not in use.

⑤ Do not operate any heater after it

malfunctions. Disconnect power at

the service panel and have the unit

inspected by a reputable electrician

before reusing.

⑥ Do not operate any unit with a

damaged cord or plug, or if the heater

has malfunctioned, or if the electric

replace has been dropped or dam-

aged in any manner, contact Dimplex

Technical Service at 1-888-346-7539.

⑦ Do not use outdoors.

⑧ Do not run the cord under carpet-

ing. Do not cover cord with throw

rugs, runners or the like. Arrange

IMPORTANT INSTRUCTIONS

cord away from trafc area and where

it will not be tripped over.

⑨ To disconnect the unit, turn the

controls off, then remove the plug

from the outlet.

⑩ Do not insert or allow foreign

objects to enter any ventilation or

exhaust opening as this may cause

an electric shock or re, or damage to

the heater.

⑪ To prevent a possible re, do not

block air intake or exhaust in any

manner.

⑫ All electrical heaters have hot and

arcing or sparking parts inside. Do

not use in areas where gasoline,

paint, or ammable liquids are used

or stored.

⑬ Do not modify the replace. Use it

only as described in this manual. Any

other use not recommended by the

manufacturer may cause re, electric

shock or injury to persons.

⑭To reduce the risk of electric

shock, this appliance has a polar-

ized plug (one blade is wider than the

other). This plug will t in a polarized

outlet only one way. If the plug does

not t fully in the outlet, reverse the

plug. If it still does not t, contact

a qualied electrician to install the

proper outlet. Do not change the plug

in any way.

5

SAVE THESE INSTRUCTIONS

⑮ Always plug heaters directly

into a wall outlet/receptacle.

Never use with an extension cord

or relocatable power tap (outlet/

power strip).

⑯ Do not burn wood or other materi-

als in the electric replace.

⑰ Do not strike the replace glass.

⑱ Always use a certied electrician

should new circuits or outlets be

required.

⑲ Always use properly grounded,

fused and polarized outlets.

⑳ Disconnect all power supply before

performing any cleaning, mainte-

nance or relocation of the unit.

㉑ When transporting or storing the

unit and cord, keep in a dry place,

free from excessive vibration and

store so as to avoid damage.

WARNING: Remote control

contains a small battery. Keep away

from children. If swallowed, seek

medical attention immediately.

WARNING: Do not install battery

backwards, charge, put in re or mix

with used or other battery types - may

explode or leak causing injury.

!NOTE: Changes or modications

not expressly approved by the party

responsible for compliance could void

user's authority to operate the equip-

ment.

CAUTION: TO PREVENT

ELECTRIC SHOCK, MATCH

WIDE BLADE OF PLUG TO

WIDE SLOT AND FULLY INSERT.

IMPORTANT INSTRUCTIONS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

6 www.dimplex.com

WARNING: Ensure the power

cord is not installed so that it is

pinched or against a sharp edge

and ensure that the power cord is

stored or secured to avoid tripping

or snagging to reduce the risk

of re, electric shock or injury to

persons.

WARNING: Construction

and electrical outlet wiring must

comply with local building codes

and other applicable regulations

to reduce the risk of re, electric

shock and injury to persons.

WARNING: Do not attempt

to wire your own new outlets or

circuits. To reduce the risk of re,

electric shock or injury to persons,

always use a licensed electrician.

WARNING: To reduce the risk

of re, do not store or use gaso-

line or other ammable vapors or

liquids in the vicinity of the heater.

CAUTION: Clearance for air

circulation beneath the re-

place insert is provided by 4

felt feet.

Do not install the replace

insert directly on carpet or

similar surfaces which may

restrict air circulation.

CAUTION: If installing the

Fireplace Installation

replace in a carpeted area, place

a one-piece, solid, at surface un-

der the replace. Ensure that all

feet rest securely on this surface.

!NOTE: The dimensions of the

rebox are:

Width Height Depth

PF2325 24.1in.

(612mm)

18.1in.

(459mm)

8.9in.

(226mm)

PF3033 31.3in.

(796mm)

22.5in.

(572mm)

8.9in.

(226mm)

Mantel Installation

Install the replace into the

mantel (refer to mantel assembly

instructions).

!IMPORTANT: Install the man-

tel so that it is a minimum of ¼ in.

(6 mm) off of the wall to ensure

adequate air ow.

!IMPORTANT: If not using a

Dimplex mantel, the replace

must be installed in an enclosure

with the following minimum inter-

nal/opening dimensions - Figure

1.

7

Custom Mantel Construction

1. Frame an opening of, see

dimensions in Figure 1:

!NOTE: On elevated instal-

lations, the bottom edge and ½

in. (13 mm) up either side will

be easily visible after installa-

tion (Figure 2). This area should

be nished in a manner that is

visually appealing and does not

restrict air ow to the unit.

Option #1 - The power cord can

be lead from behind the trim

and along the wall to an outlet

near the replace.

Option #2 - A new outlet can be

installed inside the new frame

construction. Plug the unit into

a 15 Amp/120 Volt outlet.

!NOTE: A 15 Amp, 120 Volt

circuit is required. A dedicated

circuit is preferred but not es-

sential in all cases. A dedi-

cated circuit will be required

if, after installation, the circuit

breaker trips or fuse blows

on a regular basis when the

heater is operating. Additional

appliances on the same circuit

may exceed the current rating

of the circuit breaker.

Bathroom Installation

This rebox must be protected by

a GFI receptacle or circuit. If a

receptacle is used it must be readily

accessible.

To prevent electrical shock this unit

is an electrical appliance that is not

watertight and must be installed as to

prevent water from entering the unit.

This unit must be installed away from

showers, tubs, etc. Never locate re-

place where it may fall into a bathtub

or other water containers.

Figure 1

Fireplace Installation

A B C

PF2325 25.0in.

(635mm)

18.5in.

(470mm)

10.0in.

(254mm)

PF3033 32.1in.

(816mm)

22.8in.

(579mm)

10.0in.

(254mm)

!NOTE: The replace needs to be

installed to ensure 80 in2 (516 cm2) of

intake air, into the back of the unit, on

a continuous basis.

A

B

C

8 www.dimplex.com

Fireplace Installation

Media Installation

Depending on the model, the media

may come installed in the unit or

packaged seperately.

Installed Media

• No additional steps are required.

Media Seperately Packaged

1. Remove the front glass by lifting

the 2 hooks off of the 2 mounts

on the rebox.

2. Place the large media in the

Media Tray in the center at the

back (for optimum media effect),

then carefully pour and evenly

distribute the smaller media into

the Media Tray.

3. Replace the front glass.

Figure 2

Front glass

Mounts

Hooks

Wiring Diagram

FAN

FAN

NTC

DISPLAY GESTURE

FAN

FAN NTC

LOG / MEDIA

TOP LIGHT

TOP LIGHT

FLAME COLOUR

MOTOR

HEATERNEUTRAL

LINE

L

PTC HEATER

L

L

N

N

FLICKER

MOTOR

gWave

BOARD

CUTOUTS

TOP LED LIGHTS (RGB)

TOP LED LIGHTS (RGB)

FLAME LED (RGB)

FLAME

N

LOGS/

MEDIA

FLAME LED (1W)

FLOATING

DISPLAY

9

Operation

General Operation

WARNING: This electric rebox

must be properly installed before it is

used.

This rebox operates with

Comfort$aver

TM

technology, which au-

tomatically adjusts the fan speed and

heater wattage to safely and precisely

match the requirements of the room

based on the thermostat setting. The

heater operates such that once the

room reaches the set point, the fan

and heater will continuously run at a

low level, to maintain the desired room

temperature. If the temperature in the

room rises signicantly, i.e. sun coming

through a window or a central furnace

turns on, the heater and fan will turn

off and periodically turn back on to cir-

culate the air around the unit, until the

room temperature drops and requires

the heater to be constantly on again.

!

NOTE: The unit is designed so that

the fan will run continuously while the

heater is on.

!

NOTE: The element retains heat

after shutdown, there is a built in cool

down period of 1 minute before the

fan shuts off completely.

gWaveTM Controls

The replace can be operated by a

simple "wave" in-front of the unit. By

waving your hand vertically approxi-

mately 4 in. (102 mm) in-front of the

gWaveTM sensor in the upper right hand

corner of the unit, the unit and different

control functions can be activated. This

is also indicated by the LED light turn-

ing green.

There is a Gesture On/Off button

located below the LED pilot light

which can be used to turn this feature

On or Off. It is recommended that

a straightened paperclip be used to

press the button through the small

hole. When the gWaveTM controls are

turned off, the green light will ash

4 times before turning off and it will

remain solid green when the gWaveTM

controls are active.

!

NOTE: The unit is programmed to

have a built in demonstration mode to

exhibit all of the functions of the unit in

a 95 second period of time. This can be

activated by holding your hand infront

of the gWaveTM sensor for 7 seconds.

When the unit has gone through the

demonstration mode once it will return

to the previous operation.

Remote Operation

The replace is supplied with an IR

multifunction remote control.

!NOTE: To operate correctly,

the remote control must be pointed

towards the front of the unit.

Controls

1. Standby: Turns unit On or Off.

→ Activated by pressing the cor-

responding button on the remote

or “waving” in-front of the gWa-

veTM. "Waving" up will turn the unit

10 www.dimplex.com

On and "Waving" down will turn

the unit Off.

• The unit will turn on with the

same functions that it was set to

when it was turned Off and the in-

take temperature will be indicated

on the On Screen Display.

!NOTE: When any button is

pressed the intake temperature will

be displayed on the On Screen Dis-

play for 5 seconds.

2. Flame On/Off: Turns the ame

effect On or Off.

→ Activated by pressing the cor-

responding button on the remote

or “waving” in-front of the gWa-

veTM.

• When On the ame effect is vis-

ible in the unit.

3. Heat On/Off: Turns the heater

On or Off.

→ Activated by pressing the cor-

responding button on the remote

or holding your hand in-front of

the gWaveTM for 3 seconds.

• Indicated by the icon and intake

temperature being illuminated on

the Floating Display™ and the

heater turning On or Off.

!NOTE: The heater can be oper-

ated when the ame is not visible. In

this case the icon will remain on

the Floating Display™ until the heater

Operation

is turned off or the ames are turned

back on.

4. Temperature Down: Decreas-

es the heat output.

→ Adjusted by repeatedly press-

ing the corresponding button on

the remote.*

• Indicated by setpoint tempera-

ture on the Floating Display™

decreasing and the speed of the

fan decreasing to reduce the

amount of heat being projected

into the room.**

5. Temperature Up: Increases

the heat output.

→ Adjusted by repeatedly press-

ing the corresponding button on

the remote.*

• Indicated by the setpoint on the

Floating Display™ increasing and

the speed of the fan increasing to

increase the amount of heat being

projected into the room.

* The rst time the button is pressed

the current temperature set point will

be displayed for 5 seconds.

** The temperature can be adjusted

from 5 °C to 30 °C (41 °F to 86 °F).

!NOTE: Pressing the then

will toggle between °C and °F.

6. Eco: Runs the heater in a

reduced wattage range when

activated.

→ Adjusted by pressing the cor-