Digital Equipment AlphaServer 2000 User manual

AlphaServer2000

Owner’sGuide

Order Number: EK–400MP–OP. A01

Digital Equipment Corporation

Maynard, Massachusetts

Preliminary Version, September 1994

First printing, October 1994

Digital Equipment Corporation makes no representations that the use of its

products in the manner described in this publication will not infringe on

existing or future patent rights, nor do the descriptions contained in this

publication imply the granting of licenses to make, use, or sell equipment or

software in accordance with the description.

Possession, use, or copying of the software described in this publication

is authorized only pursuant to a valid written license from Digital or an

authorized sublicensor.

The postpaid Reader’s Comments forms at the end of this document request

your critical evaluation to assist in preparing future documentation.

The following are trademarks of Digital Equipment

Corporation: AlphaGeneration, AlphaServer, AXP, DEC, DECchip, DECconnect,

Digital, OpenVMS, StorageWorks, VAX, VT, the AlphaGeneration logo, and the

DIGITAL logo.

OSF/1 is a registered trademark of Open Software Foundation, Inc. PostScript

is a registered trademark of Adobe Systems, Inc. Microsoft Windows and

Microsoft Windows NT are trademarks of Microsoft Corporation.

All other trademarks and registered trademarks are the property of their

respective holders.

S2635

FCC Notice:

This equipment generates and uses radio frequency energy. It has been type

tested and found to comply with the limits for a Class B computing device in

accordance with the speciﬁcations in Part 15 of FCC Rules, which are designed

to provide reasonable protection against such radio and television interference

in a residential installation.

Any changes or modiﬁcations made to this equipment may void the user’s

authority to operate this equipment.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause interference to radio or television

reception, the user is encouraged to try to correct the interference.

This document was prepared using VAX DOCUMENT Version 2.1.

EC Notice: This equipment complies with CE Class B requirements.

EU-Hinweis: Dieses Gerät entspricht den EU-Bestimmungen der Klasse B.

Avis de conformité aux normes CEE : Cet équipement est conforme aux

normes CEE pour la classe B.

Acoustics: Preliminary declared values per ISO 9296 and ISO 7779:

Sound Power Level

LwAd,B

Sound Pressure Level

LpAm, dBA (Bystander

Positions)

Idle (lightly

loaded) 6.3 45

Operating (lightly

loaded) 6.4 45

Idle (fully loaded) 6.4 45

Operating (fully

loaded) 6.5 45

Current values for speciﬁc conﬁgurations are available from Digital

representatives. 1B=10dBA.

Schallemissionswerte: Verläuﬁge Werteangaben nach ISO 9296 und ISO

7779/DIN EN27779:

Schalleistungspegel

LwAd,B

Schalldruckpegel

LpAm, dBA

(Zuschauerpositionen)

Leerlauf (leicht

belastet) 6,3 45

Betrieb (voll

belastet) 6,4 45

Leerlauf (leicht

belastet) 6,4 45

Betrieb (voll

belastet) 6,5 45

Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment

Vertretungen erhältlich. 1 B = 10 dBA.

Contents

Preface ..................................................... xiii

1 Basic Operation

Before Using this Guide . . ........................... 1–1

In This Chapter ................................... 1–2

System Features . . ................................... 1–3

Overview ........................................ 1–3

Characteristics . ................................... 1–3

Architecture . . . ................................... 1–5

Environmental and Power Requirements ................... 1–6

In This Section . ................................... 1–6

System Dimensions ................................ 1–6

Environmental Speciﬁcations ......................... 1–7

Power Requirements ............................... 1–8

Power Cords . . . ................................... 1–9

Moving the System ................................ 1–10

Repositioning the System . ........................... 1–10

Opening the System Door ........................... 1–11

Turning the System On ................................ 1–12

Overview ........................................ 1–12

Checking System Settings ........................... 1–13

Powering Up the System . ........................... 1–14

Displaying Power-Up Information . . ................... 1–14

Checking the Power-Up Displays . . . ................... 1–16

Preboot Tasks. . ................................... 1–20

Booting an Operating System ........................ 1–23

Autobooting an Operating System . . ................... 1–25

Powering Down the System . . ........................... 1–26

Before You Begin .................................. 1–26

Turning Off DC Power . . . ........................... 1–26

Extended Power-Down (AC Power) . ................... 1–27

Invoking Console Mode ................................ 1–28

Console Subsystem. ................................ 1–28

Console Terminal . . ................................ 1–28

Console Mode ..................................... 1–28

Invoking Console Mode ............................. 1–28

Remote Access .................................... 1–29

Switching Between Operating Systems . ................ 1–29

Network Options ..................................... 1–31

Overview ........................................ 1–31

Connecting Peripherals ................................ 1–32

Serial/Parallel Connections . . ........................ 1–32

Terminal Connections .............................. 1–34

Operating Storage Devices .............................. 1–36

Overview ........................................ 1–36

For Additional Information . . ........................ 1–36

Before You Operate Mass Storage Devices ............... 1–36

Identifying Mass Storage Compartments ................ 1–37

Operating Storage Devices . . . ........................ 1–37

Operating a CD–ROM Drive ............................ 1–38

CD–ROM Drive Description . . ........................ 1–38

Caddyless Drive . . . ................................ 1–38

Drive with Caddy . . ................................ 1–40

Inserting and Removing a Compact Disc ............... 1–42

Operating a DAT Tape Drive ............................ 1–46

DAT Description. . . ................................ 1–46

Inserting a Tape . . . ................................ 1–46

Removing a Tape . . ................................ 1–46

Operating a Diskette Drive ............................. 1–48

Diskette Drive Description . . . ........................ 1–48

Inserting a Diskette ............................... 1–48

Removing a Diskette ............................... 1–48

Operating a QIC Drive . ................................ 1–50

QIC Drive Description .............................. 1–50

Inserting a QIC Tape ............................... 1–50

Removing a QIC Tape .............................. 1–50

2 Hardware Components

In This Chapter . . . ................................ 2–1

Operator Control Panel (OCP) . . . ........................ 2–2

Power-Up Display . ................................ 2–2

DC On/Off Button . ................................ 2–2

Halt Button ...................................... 2–3

Reset Button ..................................... 2–4

System Front ........................................ 2–5

Front Components ................................. 2–5

System Rear......................................... 2–6

Rear Components .................................. 2–6

System Door and Cover ................................ 2–8

Door Removal. . ................................... 2–8

Cover Removal . ................................... 2–9

System Module Locations............................... 2–11

Card Cages . . . ................................... 2–11

Accessing the Card Cages ........................... 2–12

Accessories .......................................... 2–14

Accessories ....................................... 2–14

3 Options and Upgrades

In this Chapter ................................... 3–1

Upgrade Overview . ................................... 3–2

Planning Your Upgrade . . ........................... 3–2

Adding Third-Party Devices .......................... 3–3

Supported Options . ................................... 3–4

Supported Options ................................. 3–4

Access from the Internet . ........................... 3–4

Access from CompuServe . ........................... 3–4

Digital Systems and Options Catalog................... 3–4

Verifying System Conﬁguration .......................... 3–5

Before You Begin .................................. 3–5

Firmware Menu Options for Microsoft Windows NT ....... 3–5

Viewing ARC Hardware Display . . . ................... 3–5

Viewing ARC Environment Variables ................... 3–9

ARC Environment Variables ......................... 3–10

For More Information . . . ........................... 3–11

Firmware Console Commands for DEC OSF/1 and

OpenVMS........................................ 3–11

show conﬁg....................................... 3–12

show device . . . ................................... 3–14

show memory . . ................................... 3–16

set and show . . ................................... 3–17

System Bus Options ................................... 3–18

CPU Modules . . ................................... 3–20

Memory Modules .................................. 3–22

Expansion I/O . ................................... 3–24

EISA Bus Options . ................................... 3–25

ISA Bus Options . . ................................... 3–27

vii

Identifying ISA and EISA Options ........................ 3–29

Conﬁguring EISA and ISA Options ....................... 3–30

EISA Conﬁguration Utility . . ........................ 3–30

System Conﬁguration Diskette ....................... 3–30

Before You Run the ECU ............................ 3–30

Starting the ECU . . ................................ 3–31

Conﬁguring EISA Options .............................. 3–34

Conﬁguring EISA/ISA Options . . . ........................ 3–36

PCI Bus Options ..................................... 3–38

Installing PCI Boards .............................. 3–39

SCSI Buses . ........................................ 3–40

Internal SCSI Bus . ................................ 3–41

Conﬁguring the Removable Media Bus . ................ 3–41

SCSI Bus Node IDs ................................ 3–44

Internal StorageWorks Shelves ....................... 3–44

Installing StorageWorks Fixed Disks . . . ................ 3–46

Preferred SWXCR-Ex Cable Routing . . . ................ 3–47

Guidelines for Systems with SWXCR-Ex Controller. ....... 3–49

Power Supply Conﬁgurations ............................ 3–50

Power Supply Modes ............................... 3–51

Power Requirements ............................... 3–53

Power Ordering Guidelines . . ........................ 3–54

4 Troubleshooting the System

Introduction ...................................... 4–1

In This Chapter . . . ................................ 4–1

Before You Begin ..................................... 4–2

Determine Service Provider . . ........................ 4–2

Identifying Problems ............................... 4–3

Task Overview ....................................... 4–4

Steps to Identifying a Problem ........................ 4–4

Determining Type of Problem . . . ........................ 4–5

Types of System Problems . . . ........................ 4–5

Reporting Problems to Digital Services .................... 4–6

Pre-Call Checklist . ................................ 4–6

Digital Support Center Contact Numbers ............... 4–6

Power Problems ...................................... 4–10

Problems Getting to Console Mode ....................... 4–11

Interpreting the Operator Control Panel Power-Up Display .... 4–12

CPU Failover ..................................... 4–12

Console Reported Problems ............................. 4–15

show fru . ........................................ 4–17

viii

test . . ........................................... 4–19

Mass Storage Problems Indicated at Power-Up .............. 4–21

EISA Bus Problems Indicated at Power-Up ................. 4–24

PCI Bus Problems Indicated at Power-Up .................. 4–26

Boot Problems ....................................... 4–27

Operating System Reported Problems . . ................... 4–28

Problems with RAID Devices . ........................... 4–29

Glossary

Index

Examples

1–1 Boot Menu Example ................................ 1–19

3–1 Sample Hardware Conﬁguration Display ................ 3–6

3–2 Creating a User-Deﬁned Environment Variable . .......... 3–9

Figures

1–1 System Architecture................................ 1–5

1–2 System Dimensions and Service Area .................. 1–6

1–3 Power Requirements ............................... 1–8

1–4 Leveler Feet . . . ................................... 1–10

1–5 System Keys . . ................................... 1–11

1–6 Powered-Down System Settings ....................... 1–13

1–7 Power Up the System............................... 1–15

1–8 Turning Off the System . . ........................... 1–26

1–9 Unplugging AC Power . . . ........................... 1–27

1–10 Connecting Serial and Parallel Devices ................. 1–33

1–11 Terminal Connections . . . ........................... 1–35

1–12 Storage Compartments . . ........................... 1–37

1–13 Caddyless CD–ROM Drive ........................... 1–39

1–14 CD–ROM Drive with Caddy .......................... 1–41

1–15 Inserting and Removing a Caddyless Compact Disc ....... 1–43

1–16 Inserting and Removing a CD–ROM Caddy .............. 1–45

1–17 Inserting and Removing a Tape: DAT .................. 1–47

1–18 Diskette Drive and Diskette.......................... 1–49

1–19 QIC Tape Drive and QIC Tape ........................ 1–50

2–1 Operator Control Panel ............................. 2–2

2–2 System Front ..................................... 2–5

2–3 System Rear...................................... 2–6

2–4 Door Removal..................................... 2–8

2–5 Cover Removal .................................... 2–10

2–6 System Module Locations............................ 2–13

2–7 Accessories ....................................... 2–15

3–1 Device Name Convention ............................ 3–14

3–2 System Bus Option Locations ........................ 3–19

3–3 System Bus Conﬁgurations with One CPU and Two

CPUs . . . ........................................ 3–21

3–4 ISA and EISA Boards .............................. 3–29

3–5 PCI Board ....................................... 3–38

3–6 Removable-Media Bus Conﬁgurations . . ................ 3–43

3–7 Internal StorageWorks Conﬁguration. . . ................ 3–45

3–8 Installing Hard-Disk Drives . . ........................ 3–47

3–9 Preferred SCSI Cable Routing with SWXCR Controller ..... 3–48

3–10 Power Supply Conﬁgurations . ........................ 3–50

3–11 I/O Backplane Jumpers ............................. 3–52

3–12 Current Share Cable Connection ...................... 3–53

Tables

1–1 System Characteristics.............................. 1–4

1–2 Environmental Speciﬁcations . ........................ 1–7

1–3 Power Cord Order Numbers . . ........................ 1–9

1–7 Interpreting Operator Control Panel Power-Up Display .... 1–17

1–5 Booting an Operating System for the First Time . . . ....... 1–23

3–1 Device Names .................................... 3–8

3–2 ARC Firmware Environment Variables . ................ 3–10

3–3 Memory Upgrade Paths ............................. 3–23

3–4 Summary of Procedure for Conﬁguring EISA Bus (EISA

Options Only) .................................... 3–35

3–5 Summary of Procedure for Conﬁguring EISA Bus with ISA

Options . ........................................ 3–37

3–6 RAID Subsystem Documentation ...................... 3–49

Table of contents

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