Denon Heos 7 User manual

Wireless Speaker

Owner’s Manual

HEOS 7

HEOS 5

HEOS 3

Contents Setup Use Troubleshooting Status LED Appendix

INTRODUCTION 6

BEFORE YOU BEGIN 7

System Requirements 7

Network Requirements 7

Controller Requirements 8

Getting To Know Your Speaker 9

Front panel 10

Controls 11

Back panel 12

Placing Your HEOS device 13

Wall or Ceiling Mounting (HEOS 3 only) 13

Powering Your Speaker 14

Getting the HEOS App 14

SETTING UP YOUR FIRST HEOS SPEAKER 15

ADDING MORE HEOS DEVICES 16

Adding Wired Speakers 16

Adding Wireless HEOS devices 16

USING YOUR HEOS DEVICE 17

Selecting a Room/Speaker 17

Listening to Radio 18

Playing music stored on your mobile device 18

Playing music from your networked PC or NAS 19

Playing music from the AUX input 20

Playing music from a USB device 21

HEOS account 22

What is a HEOS account? 22

Why do I need a HEOS account? 22

Signing up for a HEOS account 22

Changing Your HEOS account 22

Playing from Streaming Music Services 23

Adding a Music Service 23

Changing Music Service Settings 23

Managing Inputs 24

Changing the Name of the Inputs 24

Hiding an Input 24

Managing your Phone 25

Using Headphones (HEOS 7 only) 25

Listening To The Same Music In Multiple Rooms 26

Grouping Rooms 26

Ungrouping Rooms 27

Grouping All Rooms (Party Mode) 28

Ungrouping All Rooms 29

Stereo Pairing 30

Creating a Stereo Pair 30

Changing the Name of a Stereo Pair 32

Adjusting the Balance 32

Contents Setup Use Troubleshooting Status LED Appendix

Contents

Swapping Left and Right Channels in a Stereo Pair 33

Removing a Stereo Pair 33

Using the Now Playing Queue 34

Play Now 34

Play Now & Replace Queue 34

Play Next 34

Add to End of Queue 34

Rearranging the Now Playing Queue 35

Deleting Songs from the Play Queue 35

Deleting All Songs from the Play Queue 36

Saving Playlists 36

Performing Repeat and Shuffle Playback 36

MAKING SPEAKER ADJUSTMENTS 37

Changing the Name of a Speaker 37

Changing the Wireless Network Connection 37

Changing the Speaker’s Equalizer 38

Changing the Speaker’s Orientation (HEOS 3 Only) 38

Adjusting the Audio Quality 38

Adjusting the Status Light Brightness 38

Advanced Speaker Settings 39

Network Settings 39

About Wireless Power Saving 39

Firmware Upgrade 40

About 40

Contents Setup Use Troubleshooting Status LED Appendix

UPDATING YOUR SYSTEM 41

ADVANCED FEATURES 42

Submit Diagnostics 42

Sharing Music from your Mobile Device 42

Resetting Your Controller App 42

POWER MANAGEMENT 43

Power Modes 43

Network Standby 43

Deep Standby 43

Off 43

BASIC TROUBLESHOOTING 44

My speaker won’t connect to my network using the audio cable 44

I get a message “Device was not found” 44

Music cuts out or delays sometimes 45

I hear a delay when using the AUX Input with my TV 45

Connecting to a WPS Network 46

Resetting Your Speaker 46

Restoring the Speaker to Factory Defaults 47

Contact Denon 48

Contents Setup Use Troubleshooting Status LED Appendix

Status LED Table 49

Supported File Types and Codecs 55

SPECIFICATIONS 56

Speaker Specifications 56

HEOS 7 56

HEOS 5 57

HEOS 3 58

INFORMATION 59

Trademarks 59

License 60

License Information for the Software Used in the Unit 60

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit HEOSbyDenon.com

INTRODUCTION

The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere

around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music

from your own music library or from many online streaming music services.

0True multi-room audio - play different songs in different rooms or the same song in every room

0Utilizes your existing home wireless network for quick and easy setup

0Industry leading microsecond audio synchronization between HEOS device

0Legendary Denon audio quality

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

[Example] HEOS 5

HEOS 5 QUICK START GUIDE

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.

Contents Setup Use Troubleshooting Status LED Appendix

BEFORE YOU BEGIN

NOTE

If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” (v p. 16).

System Requirements

Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.

oNetwork Requirements

Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should

you need to setup a new wireless network or extend the range of your existing network. Please

contact Denon for more information about the Wireless Extender.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

oController Requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

iOS Minimum Requirements

0iOS version 7.0 or later

0iPhone® 4 or newer

0iPad® 2 or newer

0iPod touch® (5th generation) or newer

Android Minimum Requirements

0Android OS version 2.3 or later

0All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting To Know Your Speaker

Unpack your speaker from the box and verify that the following items are included:

wer t y

uio

(European model only)

(North America model only)

Power supply

(for HEOS 3)

Power supply and Power cord

(for HEOS 7/5)

Ethernet cable

oror

HEOS Speaker

Quick Start Guide Safety Instructions Warranty

(North America model only)

Extended Protection Plan

(North America model only)

Audio/Setup cable

HEOS 7 HEOS 5 HEOS 3

QUICK STRT GUIDE

NOTE

Please use the power supply and power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

oFront panel

HEOS 7 HEOS 5 HEOS 3

ASpeakers

BStatus LED

Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 49).

Contents Setup Use Troubleshooting Status LED Appendix

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