Denon HEOS 7 HS2 User manual

Wireless Speaker

Owner’s Manual

HEOS 7 HS2

HEOS 5 HS2

Contents Setup Use Troubleshooting Status LED Appendix

Introduction 5

Before your begin 6

System requirements 6

Network requirements 6

Controller requirements 7

Getting to know your HEOS speaker 8

Front panel 9

Controls 10

Back panel 11

Placing your HEOS speaker 12

Powering your HEOS speaker 13

Getting the HEOS app 13

Setting up your first HEOS speaker 14

Adding more HEOS devices 15

Adding wired HEOS devices 15

Adding wireless HEOS devices 15

Using your HEOS speaker 16

Selecting a room/speaker 16

Listening to radio 17

Playing music stored on your mobile device 17

Playing music from your networked PC or NAS 18

Playing music from the AUX input 19

Playing music from a USB device 20

Playing music from Bluetooth device 21

Pairing the HEOS speaker with your Bluetooth devices 21

HEOS account 22

What is a HEOS account? 22

Why do I need a HEOS account? 22

Signing up for a HEOS account 22

Changing your HEOS account 22

Playing from streaming music services 23

Adding a music service 23

Changing music service settings 23

Managing inputs 24

Changing the name of the inputs 24

Hiding an input 24

Managing your phone 25

Using headphones (HEOS 7 only) 25

Listening to the same music in multiple rooms 26

Grouping rooms 26

Ungrouping rooms 27

Grouping all rooms (party mode) 28

Ungrouping all rooms 29

Stereo pairing 30

Creating a stereo pair 30

Contents Setup Use Troubleshooting Status LED Appendix

Contents

Changing the name of a stereo pair 32

Adjusting the balance 32

Swapping left and right channels in a stereo pair 33

Removing a stereo pair 33

Using the now playing queue 34

Play Now 34

Play Now & Replace Queue 34

Play Next 34

Add to End of Queue 34

Rearranging the now playing queue 35

Deleting songs from the play queue 35

Deleting all songs from the play queue 36

Saving playlists 36

Performing repeat and shuffle playback 36

Using the favorite 37

Adding to HEOS favorite 37

Deleting station from the HEOS favorite 37

Making speaker adjustments 38

Changing the name of a speaker 38

Changing the wireless network connection 38

Changing the speaker’s equalizer 39

Adjusting the audio quality 39

Adjusting the status light brightness 39

Advanced speaker settings 40

Network settings 40

About wireless power saving 40

Firmware upgrade 41

About 41

Contents Setup Use Troubleshooting Status LED Appendix

Updating your system 42

Advanced features 43

Sharing music from your mobile device 43

Wireless performance 43

Submit diagnostics 44

Resetting your controller app 44

Power management 45

Power modes 45

Quick Start Mode 45

Deep Standby 45

Off 45

Basic troubleshooting 46

My speaker won’t connect to my network using the audio cable 46

Cannot pair a Bluetooth mobile device with the HEOS device 47

Cannot hear Bluetooth music 47

Music cuts out or delays sometimes 48

I hear a delay when using the AUX input with my TV 48

I hear distortion when using the AUX input 49

Connecting to a WPS network 49

Resetting your speaker 50

Restoring the speaker to factory defaults 50

Contact Denon 51

Status LED table 52

Supported file types and codecs 59

Specifications 60

Speaker specifications 60

HEOS 7 60

HEOS 5 62

Information 64

Trademarks 64

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit http://www.HEOSbyDenon.com

Introduction

The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere

around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music

from your own music library or from many online streaming music services.

0True multi-room audio - play different songs in different rooms or the same song in every room

0Utilizes your existing home wireless network for quick and easy setup

0Industry leading microsecond audio synchronization between HEOS device

0Legendary Denon audio quality

0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

[Example] HEOS 5

HEOS 5 HS2 QUICK START GUIDE

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.

Contents Setup Use Troubleshooting Status LED Appendix

Before your begin

NOTE

0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 15).

System requirements

Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.

oNetwork requirements

Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when

connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

oController requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

iOS Minimum Requirements

0iOS version 8.0 or later

0iPhone® 4S or newer

0iPad® 2 or newer

0iPod touch® (5th generation) or newer

Android Minimum Requirements

0Android OS version 4.0 or later

0All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting to know your HEOS speaker

Unpack your speaker from the box and verify that the following items are included:

wer t y

uiPower supply and Power cord

Ethernet cable

HEOS Speaker

Quick Start Guide Safety Instructions Warranty

(North America model only)

Extended Protection Plan

(North America model only)

Audio/Setup cable

HEOS 7 HEOS 5

QUICK STRT GUIDE

NOTE

0Please use the power supply and power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

oFront panel

HEOS 7 HEOS 5

ASpeakers

BStatus LED

Please refer to the “Status LED table” for LED color and state meaning. (v p. 52)

Contents Setup Use Troubleshooting Status LED Appendix

oControls

HEOS 7 HEOS 5

AVolume up/down buttons (+, –)

Adjusts the HEOS device’s volume level up or down.

BMute button (:)

Mutes or unmutes the HEOS device’s volume.

CHeadphone output (HEOS 7 only)

The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones

(v p. 25).

Contents Setup Use Troubleshooting Status LED Appendix

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