Denon HEOS 3 HS2 User manual

WIIRELESS SPEAKER

BATTERY FOR HEOS 1

Owner’s Manual

HEOS 3 HS2

HEOS 1 HS2

HEOS 1 Go Pack (Sold Separately)

Contents Setup Use Troubleshooting Status LED Appendix

Introduction 6

Before your begin 7

System requirements 7

Network requirements 7

Controller requirements 8

Getting to know your HEOS speaker 9

Getting to know your battery (sold separately) 10

Front panel 11

Controls 12

Back panel 13

Placing your HEOS speaker 15

Wall or ceiling mounting 15

Powering your HEOS speaker 16

Getting the HEOS app 16

Setting up your first HEOS speaker 17

Adding more HEOS devices 18

Adding wired HEOS devices 18

Adding wireless HEOS devices 18

Using your HEOS speaker 19

Selecting a room/speaker 19

Listening to radio 20

Playing music stored on your mobile device 20

Playing music from your networked PC or NAS 21

Playing music from the AUX input 22

Playing music from a USB device 23

Playing music from Bluetooth device 24

Pairing the HEOS speaker with your Bluetooth devices 24

HEOS account 25

What is a HEOS account? 25

Why do I need a HEOS account? 25

Signing up for a HEOS account 25

Changing your HEOS account 25

Playing from streaming music services 26

Adding a music service 26

Changing music service settings 26

Managing inputs 27

Changing the name of the inputs 27

Hiding an input 27

Managing your phone 28

Listening to the same music in multiple rooms 29

Grouping rooms 29

Ungrouping rooms 30

Grouping all rooms (party mode) 31

Ungrouping all rooms 32

Stereo pairing 33

Creating a stereo pair 33

Changing the name of a stereo pair 35

Contents Setup Use Troubleshooting Status LED Appendix

Contents

Adjusting the balance 35

Swapping left and right channels in a stereo pair 36

Removing a stereo pair 36

Using the now playing queue 37

Play Now 37

Play Now & Replace Queue 37

Play Next 37

Add to End of Queue 37

Rearranging the now playing queue 38

Deleting songs from the play queue 38

Deleting all songs from the play queue 39

Saving playlists 39

Performing repeat and shuffle playback 39

Using the favorite 40

Adding to HEOS favorite 40

Deleting station from the HEOS favorite 40

Making speaker adjustments 41

Changing the name of a speaker 41

Changing the wireless network connection 41

Changing the speaker’s equalizer 42

Adjusting the audio quality 42

Adjusting the status light brightness 42

Advanced speaker settings 43

Network settings 43

About wireless power saving 43

Firmware upgrade 44

About 44

Contents Setup Use Troubleshooting Status LED Appendix

Updating your system 45

Advanced features 46

Sharing music from your mobile device 46

Wireless performance 46

Submit diagnostics 47

Resetting your controller app 47

Power management 48

Power modes 48

Quick Start Mode 48

Deep Standby 48

Off 48

Setting up HEOS 1 Go Pack 49

Connecting the battery 49

Charging the battery 50

Connecting the Splashguard 50

Close splashguard 51

Turning off/on the battery 51

Basic troubleshooting 52

My speaker won’t connect to my network using the audio cable 52

I get a message “Device was not found” 52

The front LED of HEOS 1 flashes repeatedly 53

Cannot pair a Bluetooth mobile device with the HEOS device 53

Cannot hear Bluetooth music 54

Cannot attach battery (HEOS 1 only) 54

Music cuts out or delays sometimes 55

I hear a delay when using the AUX input with my TV 55

I hear distortion when using the AUX input 56

Connecting to a WPS network 56

Resetting your speaker 57

Restoring the speaker to factory defaults 57

Contact Denon 58

Contents Setup Use Troubleshooting Status LED Appendix

Status LED table 59

Battery indicator of HEOS 1 Go Pack 67

When connected to the AC charger/power supply (charging) 67

When running on battery power 67

Supported file types and codecs 68

Specifications 69

Speaker specifications 69

HEOS 3 69

HEOS 1 71

Information 73

Trademarks 73

License 74

License information for the software used in the unit 74

The Spotify software is subject to third party licenses found

here: 83

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit HEOSbyDenon.com

Introduction

The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere

around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music

from your own music library or from many online streaming music services.

0True multi-room audio - play different songs in different rooms or the same song in every room

0Utilizes your existing home wireless network for quick and easy setup

0Industry leading microsecond audio synchronization between HEOS device

0Legendary Denon audio quality

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

[Example] HEOS 3

HEOS 3 QUICK START GUIDE HS2

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.

Contents Setup Use Troubleshooting Status LED Appendix

Before your begin

NOTE

0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 18).

System requirements

Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.

oNetwork requirements

Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should

you need to setup a new wireless network or extend the range of your existing network. Please

contact Denon for more information about the Wireless Extender.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

oController requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

iOS Minimum Requirements

0iOS version 7.0 or later

0iPhone® 4 or newer

0iPad® 2 or newer

0iPod touch® (5th generation) or newer

Android Minimum Requirements

0Android OS version 2.3 or later

0All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting to know your HEOS speaker

Unpack your speaker from the box and verify that the following items are included:

QUICK STRT GUIDE

Quick Start Guide Safety Instructions Warranty

(North America model only) Extended Protection Plan

(North America model only)

Audio/Setup cable Ethernet cable

(North America model only)

(European model only)

Power supply

HEOS Speaker

HEOS 3 HEOS 1

NOTE

0Please use the power supply and power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

Getting to know your battery (sold separately)

Unpack your battery from the box and verify that the following items are included:

QUICK STRT GUIDE

Rechargeable battery Splashguard

Quick Start Guide Safety Instructions Warranty

(North America model only)

Extended Protection Plan

(North America model only)

Contents Setup Use Troubleshooting Status LED Appendix

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