Dell PowerEdge T710 User manual

Dell™ PowerEdge™ T710

Systems

Hardware Owner’s

Manual

book.book Page 1 Monday, June 15, 2009 11:33 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server,and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

April 2009 Rev. A00

book.book Page 2 Monday, June 15, 2009 11:33 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 16

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Status Indicators . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators . . . . . . . . . . 20

Guidelines for Connecting External Devices . . . . . . 22

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23

Power Indicator Codes . . . . . . . . . . . . . . . . . 24

LCD Status Messages . . . . . . . . . . . . . . . . . . 25

Solving Problems Described by LCD

Status Messages . . . . . . . . . . . . . . . . . . 38

Removing LCD Status Messages . . . . . . . . . . 38

System Messages . . . . . . . . . . . . . . . . . . . . 39

Warning Messages . . . . . . . . . . . . . . . . . . . 55

Diagnostics Messages . . . . . . . . . . . . . . . . . 56

Alert Messages . . . . . . . . . . . . . . . . . . . . . 56

book.book Page 3 Monday, June 15, 2009 11:33 AM

4Contents

Other Information You May Need . . . . . . . . . . . . 56

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

Responding to Error Messages. . . . . . . . . . . 58

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Main Screen . . . . . . . . . . . . . . . . . . . . 59

Memory Settings Screen . . . . . . . . . . . . . . 61

Processor Settings Screen . . . . . . . . . . . . . 62

SATA Settings Screen. . . . . . . . . . . . . . . . 63

Boot Settings Screen . . . . . . . . . . . . . . . . 63

Integrated Devices Screen . . . . . . . . . . . . . 64

PCI IRQ Assignment Screen . . . . . . . . . . . . 65

Serial Communication Screen . . . . . . . . . . . 65

Embedded Server Management Screen

(Optional) . . . . . . . . . . . . . . . . . . . . . . 66

Power Management Screen . . . . . . . . . . . . 66

System Security Screen . . . . . . . . . . . . . . 67

Exit Screen . . . . . . . . . . . . . . . . . . . . . 69

Entering the UEFI Boot Manager. . . . . . . . . . . . . 69

Using the UEFI Boot Manager Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 70

UEFI Boot Manager Screen. . . . . . . . . . . . . 70

UEFI Boot Settings Screen . . . . . . . . . . . . . 71

System Utilities Screen . . . . . . . . . . . . . . . 71

System and Setup Password Features. . . . . . . . . . 72

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Contents 5

Using the System Password . . . . . . . . . . . . 72

Using the Setup Password . . . . . . . . . . . . . 75

Embedded System Management . . . . . . . . . . . . 76

iDRAC Configuration Utility . . . . . . . . . . . . . . . 77

Entering the iDRAC Configuration Utility . . . . . . 77

3 Installing System Components . . . . . . . . 79

Recommended Tools. . . . . . . . . . . . . . . . . . . 79

Inside the System . . . . . . . . . . . . . . . . . . . . 79

Power Supplies . . . . . . . . . . . . . . . . . . . . . 81

Removing a Power Supply . . . . . . . . . . . . . 82

Installing a Power Supply . . . . . . . . . . . . . 83

Removing a Power Supply Blank . . . . . . . . . . 83

Installing a Power Supply Blank . . . . . . . . . . 83

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 84

Removing the Front Bezel . . . . . . . . . . . . . 84

Installing the Front Bezel . . . . . . . . . . . . . . 85

Opening and Closing the System . . . . . . . . . . . . 85

Opening the System . . . . . . . . . . . . . . . . 85

Closing the System . . . . . . . . . . . . . . . . . 86

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 87

Removing the Cooling Shroud . . . . . . . . . . . 87

Installing the Cooling Shroud. . . . . . . . . . . . 88

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 89

Removing a Hard-Drive Blank . . . . . . . . . . . 90

Installing a Hard-Drive Blank. . . . . . . . . . . . 90

Removing a Hot-Swap Hard Drive . . . . . . . . . 90

book.book Page 5 Monday, June 15, 2009 11:33 AM

6Contents

Installing a Hot-Swap Hard Drive. . . . . . . . . . 91

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 92

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 93

Optical and Tape Drives . . . . . . . . . . . . . . . . . 94

Removing an Optical or a Tape Drive . . . . . . . . 94

Installing an Optical or Tape Drive . . . . . . . . . 96

System Memory . . . . . . . . . . . . . . . . . . . . . 98

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . . 98

Mode-Specific Guidelines . . . . . . . . . . . . . 99

Installing Memory Modules. . . . . . . . . . . . 104

Removing Memory Modules . . . . . . . . . . . 106

Processors . . . . . . . . . . . . . . . . . . . . . . . 107

Removing a Processor . . . . . . . . . . . . . . 107

Installing a Processor. . . . . . . . . . . . . . . 110

Expansion Cards . . . . . . . . . . . . . . . . . . . . 114

Expansion Card Installation Guidelines. . . . . . 114

Installing an Expansion Card . . . . . . . . . . . 115

Removing an Expansion Card. . . . . . . . . . . 118

Internal SD Module . . . . . . . . . . . . . . . . . . 119

Installing the Internal SD Module. . . . . . . . . 119

Removing the Internal SD Module . . . . . . . . 121

Internal SD Flash Card . . . . . . . . . . . . . . . . . 122

Installing an Internal SD Flash Card . . . . . . . 122

Removing an Internal SD Flash Card . . . . . . . 122

Internal USB Memory Key . . . . . . . . . . . . . . . 123

NIC Hardware Key . . . . . . . . . . . . . . . . . . . 125

book.book Page 6 Monday, June 15, 2009 11:33 AM

Contents 7

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 127

Removing a RAID Battery. . . . . . . . . . . . . . 127

Installing a RAID Battery . . . . . . . . . . . . . . 128

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 129

Removing the Chassis Intrusion Switch . . . . . . 129

Installing the Chassis Intrusion Switch . . . . . . 131

Integrated Storage Controller Card . . . . . . . . . . . 132

Removing an Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 132

Installing an Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 134

Removing an Integrated Storage Controller

Card Carrier. . . . . . . . . . . . . . . . . . . . . 135

Installing an Integrated Storage Controller

Card Carrier. . . . . . . . . . . . . . . . . . . . . 135

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 136

Removing a Cooling-Fan Module . . . . . . . . . . 136

Installing a Cooling-Fan Module . . . . . . . . . . 137

Fan Cage . . . . . . . . . . . . . . . . . . . . . . . . . 138

Removing the Fan Cage. . . . . . . . . . . . . . . 138

Installing a Fan Cage . . . . . . . . . . . . . . . . 139

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 140

Installing a VFlash Media. . . . . . . . . . . . . . 140

Removing a VFlash Media . . . . . . . . . . . . . 140

Integrated Dell Remote Access Controller 6

(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 140

Installing an iDRAC6 Enterprise Card . . . . . . . 140

Removing an iDRAC6 Enterprise Card . . . . . . . 142

System Battery . . . . . . . . . . . . . . . . . . . . . . 144

Replacing the System Battery . . . . . . . . . . . 144

book.book Page 7 Monday, June 15, 2009 11:33 AM

8Contents

Control Panel Assembly (Service-Only Procedure) . . 145

Removing the Control Panel Assembly . . . . . . 145

Installing the Control Panel Assembly . . . . . . 148

SAS Backplane (Service-Only Procedure) . . . . . . 149

Removing the SAS Backplane . . . . . . . . . . 149

Installing the SAS Backplane. . . . . . . . . . . 151

System Board (Service-Only Procedure) . . . . . . . 152

Removing the System Board . . . . . . . . . . . 152

Installing the System Board. . . . . . . . . . . . 154

Power Distribution Board (Service-Only Procedure) . 156

Removing the Power Distribution Board . . . . . 156

Installing the Power Distribution Board . . . . . 158

4 Troubleshooting Your System . . . . . . . . 159

Safety First — For You and Your System. . . . . . . . 159

Troubleshooting System Startup Failure. . . . . . . . 159

Troubleshooting External Connections . . . . . . . . 159

Troubleshooting the Video Subsystem. . . . . . . . . 160

Troubleshooting a USB Device . . . . . . . . . . . . 160

Troubleshooting a Serial I/O Device. . . . . . . . . . 161

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 161

Troubleshooting a Wet System. . . . . . . . . . . . . 162

Troubleshooting a Damaged System. . . . . . . . . . 164

Troubleshooting the System Battery . . . . . . . . . . 165

book.book Page 8 Monday, June 15, 2009 11:33 AM

Contents 9

Troubleshooting Power Supplies . . . . . . . . . . . . 165

Troubleshooting System Cooling Problems . . . . . . . 166

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 166

Troubleshooting System Memory . . . . . . . . . . . . 167

Troubleshooting an Internal SD Card . . . . . . . . . . 169

Troubleshooting an Internal USB Memory Key . . . . . 170

Troubleshooting an Optical Drive . . . . . . . . . . . . 171

Troubleshooting a Tape Backup Unit . . . . . . . . . . 171

Troubleshooting an External Tape Drive . . . . . . . . 172

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 174

Troubleshooting a Storage Controller . . . . . . . . . . 175

Troubleshooting a SAS or SAS RAID Controller . . . . 176

Troubleshooting Expansion Cards. . . . . . . . . . . . 178

Troubleshooting the Processors. . . . . . . . . . . . . 179

5 Running the System Diagnostics . . . . . . 181

Using Online Diagnostics . . . . . . . . . . . . . . . . 181

Embedded System Diagnostics Features . . . . . . . . 182

When to Use the Embedded System Diagnostics . . . . 182

Running the Embedded System Diagnostics . . . . . . 182

Embedded System Diagnostics Testing Options . . . . 183

Using the Custom Test Options . . . . . . . . . . . . . 183

book.book Page 9 Monday, June 15, 2009 11:33 AM

10 Contents

Selecting Devices for Testing. . . . . . . . . . . 183

Selecting Diagnostics Options . . . . . . . . . . 184

Viewing Information and Results . . . . . . . . . 184

6 Jumpers and Connectors. . . . . . . . . . . . 185

System Board Jumpers. . . . . . . . . . . . . . . . . 185

System Board Connectors . . . . . . . . . . . . . . . 186

SAS Backplane Board Connectors . . . . . . . . . . 189

Power Distribution Board Connectors. . . . . . . . . 191

Disabling a Forgotten Password. . . . . . . . . . . . 192

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 193

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 193

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

book.book Page 10 Monday, June 15, 2009 11:33 AM

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