Dell PowerEdge R510 User manual

Dell™ PowerEdge™

R510 Systems

Hardware Owner’s

Manual

Regulatory Model E12S Series and E13S Series

Regulatory Type E12S001 and E13S001

book.book Page 1 Friday, November 20, 2009 2:56 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model E12S Series and E13S Series

Regulatory Type E12S001 and E13S001

November 2009 Rev. A00

book.book Page 2 Friday, November 20, 2009 2:56 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 13

Accessing System Features During Startup. . . . . . . 13

Front-Panel Features and Indicators . . . . . . . . . . 14

LCD Panel Features (Optional). . . . . . . . . . . . . . 18

Home Screen . . . . . . . . . . . . . . . . . . . . 19

Setup Menu. . . . . . . . . . . . . . . . . . . . . 20

View Menu . . . . . . . . . . . . . . . . . . . . . 20

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 21

Back-Panel Features and Indicators . . . . . . . . . . 22

Guidelines for Connecting Optional External

Devices . . . . . . . . . . . . . . . . . . . . . . . . . 25

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 25

Power Indicator Codes . . . . . . . . . . . . . . . . . 26

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 27

LCD Status Messages (Optional) . . . . . . . . . . . . 29

Solving Problems Described by LCD

Status Messages. . . . . . . . . . . . . . . . . . 41

Removing LCD Status Messages . . . . . . . . . . 41

System Messages . . . . . . . . . . . . . . . . . . . . 42

Warning Messages . . . . . . . . . . . . . . . . . . . 59

book.book Page 3 Friday, November 20, 2009 2:56 PM

4Contents

Diagnostics Messages. . . . . . . . . . . . . . . . . . 59

Alert Messages . . . . . . . . . . . . . . . . . . . . . 59

Other Information You May Need . . . . . . . . . . . . 60

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 61

Choosing the System Boot Mode . . . . . . . . . . . . 61

Entering the System Setup Program . . . . . . . . . . . 62

Responding to Error Messages. . . . . . . . . . . 62

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 62

System Setup Options . . . . . . . . . . . . . . . . . . 63

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Memory Settings Screen . . . . . . . . . . . . . . 65

Processor Settings Screen . . . . . . . . . . . . . 66

SATA Settings Screen (Optional) . . . . . . . . . . 67

Boot Settings Screen . . . . . . . . . . . . . . . . 67

Integrated Devices Screen . . . . . . . . . . . . . 68

PCI IRQ Assignments Screen . . . . . . . . . . . . 69

Serial Communication Screen . . . . . . . . . . . 69

Embedded Server Management Screen . . . . . . 70

Power Management Screen . . . . . . . . . . . . 71

System Security Screen . . . . . . . . . . . . . . 71

Exit Screen . . . . . . . . . . . . . . . . . . . . . 73

Entering the UEFI Boot Manager. . . . . . . . . . . . . 74

Using the UEFI Boot Manager Navigation Keys . . 74

UEFI Boot Manager Screen. . . . . . . . . . . . . 75

UEFI Boot Settings Screen . . . . . . . . . . . . . 75

System Utilities Screen . . . . . . . . . . . . . . . 75

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Contents 5

System and Setup Password Features . . . . . . . . . 76

Using the System Password . . . . . . . . . . . . 76

Using the Setup Password . . . . . . . . . . . . . 78

Embedded System Management . . . . . . . . . . . . 79

Baseboard Management Controller Configuration . . . 80

Entering the BMC Setup Module . . . . . . . . . . 81

iDRAC Configuration Utility . . . . . . . . . . . . . . . 81

Entering the iDRAC Configuration Utility . . . . . . 81

3 Installing System Components . . . . . . . . 83

Recommended Tools. . . . . . . . . . . . . . . . . . . 83

Inside the System . . . . . . . . . . . . . . . . . . . . 83

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 86

Removing the Front Bezel . . . . . . . . . . . . . 86

Installing the Front Bezel . . . . . . . . . . . . . . 87

Opening and Closing the System . . . . . . . . . . . . 87

Opening the System . . . . . . . . . . . . . . . . 87

Closing the System . . . . . . . . . . . . . . . . . 89

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 90

Removing the Cooling Shroud . . . . . . . . . . . 90

Installing the Cooling Shroud. . . . . . . . . . . . 91

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 91

Removing a Hard-Drive Blank . . . . . . . . . . . 91

Installing a Hard-Drive Blank. . . . . . . . . . . . 92

Removing a Hot-Swap Hard Drive . . . . . . . . . 92

Installing a Hot-Swap Hard Drive . . . . . . . . . 93

book.book Page 5 Friday, November 20, 2009 2:56 PM

6Contents

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 95

Removing a Cabled Hard Drive . . . . . . . . . . . 95

Installing a Cabled Hard Drive . . . . . . . . . . . 96

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 98

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 98

Internal Hard Drives . . . . . . . . . . . . . . . . . . . 99

Removing an Internal Hard Drive Bay . . . . . . . 99

Installing an Internal Hard Drive Bay . . . . . . . 101

Removing an Internal Hard Drive From the

Internal Hard-Drive Bay. . . . . . . . . . . . . . 101

Installing a Hard Drive Into a

Hard-Drive Bay . . . . . . . . . . . . . . . . . . 102

Optical Drive (Optional) . . . . . . . . . . . . . . . . 103

Removing an Optical Drive . . . . . . . . . . . . 103

Installing an Optical Drive . . . . . . . . . . . . 104

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 105

Removing a Cooling Fan . . . . . . . . . . . . . 105

Replacing a Cooling Fan . . . . . . . . . . . . . 109

Power Supplies . . . . . . . . . . . . . . . . . . . . 109

Removing a Redundant Power Supply . . . . . . 110

Installing a Redundant Power Supply . . . . . . 111

Removing the Power Supply Blank . . . . . . . . 112

Installing the Power Supply Blank . . . . . . . . 112

Removing a Non-Redundant Power Supply . . . 112

Installing a Non-Redundant Power Supply . . . . 114

book.book Page 6 Friday, November 20, 2009 2:56 PM

Contents 7

System Memory . . . . . . . . . . . . . . . . . . . . . 114

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 115

Mode-Specific Guidelines . . . . . . . . . . . . . 116

Installing Memory Modules . . . . . . . . . . . . 119

Removing Memory Modules . . . . . . . . . . . . 121

Expansion Cards and Expansion-Card Risers. . . . . . 122

Expansion Card Installation Guidelines . . . . . . 122

Installing an Expansion Card . . . . . . . . . . . . 124

Removing an Expansion Card . . . . . . . . . . . 126

Removing an Expansion-Card Riser . . . . . . . . 127

Installing an Expansion-Card Riser. . . . . . . . . 128

Integrated Storage Controller Card . . . . . . . . . . . 129

Removing the Storage Controller Card . . . . . . . 129

Installing the Storage Controller Card . . . . . . . 131

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 132

Installing an iDRAC6 Express Card . . . . . . . . . 132

Removing an iDRAC6 Express Card . . . . . . . . 133

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 134

Installing an iDRAC6 Enterprise Card . . . . . . . 134

Removing an iDRAC6 Enterprise Card . . . . . . . 136

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 137

Installing a VFlash Media Card . . . . . . . . . . . 137

Removing a VFlash Media Card . . . . . . . . . . 137

Internal USB Memory Key . . . . . . . . . . . . . . . 137

Processors . . . . . . . . . . . . . . . . . . . . . . . . 138

Removing a Processor . . . . . . . . . . . . . . . 138

Installing a Processor . . . . . . . . . . . . . . . 142

book.book Page 7 Friday, November 20, 2009 2:56 PM

8Contents

System Battery . . . . . . . . . . . . . . . . . . . . . 143

Replacing the System Battery . . . . . . . . . . 143

RAID Battery (Optional) . . . . . . . . . . . . . . . . 146

Removing the RAID Battery. . . . . . . . . . . . 146

Installing the RAID Battery . . . . . . . . . . . . 147

Control Panel Assembly—LED (Optional) . . . . . . . 147

Removing the Control Panel Assembly

(Four–Hard-Drive System) . . . . . . . . . . . . 147

Installing the Control Panel Assembly

(Four–Hard-Drive System) . . . . . . . . . . . . 149

Removing the Control-Panel Module–LED

(Twelve–Hard-Drive System) . . . . . . . . . . . 149

Installing the Control-Panel Module–LED

(Twelve–Hard-Drive System) . . . . . . . . . . . 151

Control Panel Assembly—LCD (Optional) . . . . . . . 151

Removing the Control Panel Display Module. . . 151

Installing the Control Panel Display Module . . . 152

Removing the Control Panel Assembly . . . . . . 152

Installing the Control Panel Assembly . . . . . . 154

Front-Panel IO Module (Optional) . . . . . . . . . . . 154

Removing the Front-Panel IO Module

(Twelve–Hard-Drive System) . . . . . . . . . . . 154

Installing the Front-Panel IO Module

(Twelve–Hard-Drive System) . . . . . . . . . . . 156

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 156

Removing the SAS Backplane . . . . . . . . . . 156

Installing the SAS Backplane. . . . . . . . . . . 160

Power Distribution Board . . . . . . . . . . . . . . . 161

Removing the Power Distribution Board . . . . . 161

Replacing the Power Distribution Board . . . . . 164

book.book Page 8 Friday, November 20, 2009 2:56 PM

Contents 9

System Board . . . . . . . . . . . . . . . . . . . . . . 165

Removing the System Board . . . . . . . . . . . . 165

Installing the System Board . . . . . . . . . . . . 167

4 Troubleshooting Your System . . . . . . . . 169

Safety First—For You and Your System . . . . . . . . . 169

Troubleshooting System Startup Failure . . . . . . . . 169

Troubleshooting External Connections . . . . . . . . . 169

Troubleshooting the Video Subsystem . . . . . . . . . 170

Troubleshooting a USB Device . . . . . . . . . . . . . 170

Troubleshooting a Serial I/O Device . . . . . . . . . . 171

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 171

Troubleshooting a Wet System . . . . . . . . . . . . . 172

Troubleshooting a Damaged System . . . . . . . . . . 174

Troubleshooting the System Battery. . . . . . . . . . . 174

Troubleshooting Power Supplies . . . . . . . . . . . . 175

Troubleshooting System Cooling Problems . . . . . . . 176

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 176

Troubleshooting System Memory . . . . . . . . . . . . 177

Troubleshooting an Internal USB Key . . . . . . . . . . 179

Troubleshooting an Optical Drive . . . . . . . . . . . . 180

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 181

book.book Page 9 Friday, November 20, 2009 2:56 PM

10 Contents

Troubleshooting an Internal Hard Drive . . . . . . . . 182

Troubleshooting a Storage Controller . . . . . . . . . 183

Troubleshooting Expansion Cards . . . . . . . . . . . 184

Troubleshooting Processors . . . . . . . . . . . . . . 186

5 Running the System Diagnostics . . . . . . 189

Using Online Diagnostics . . . . . . . . . . . . . . . 189

Embedded System Diagnostics Features . . . . . . . 189

When to Use the Embedded System Diagnostics . . . 190

Running the Embedded System Diagnostics . . . . . 190

Embedded System Diagnostics Testing Options . . . 191

Using the Custom Test Options . . . . . . . . . . . . 191

Selecting Devices for Testing. . . . . . . . . . . 191

Selecting Diagnostics Options . . . . . . . . . . 191

Viewing Information and Results . . . . . . . . . 192

6 Jumpers and Connectors. . . . . . . . . . . . 193

System Board Jumpers. . . . . . . . . . . . . . . . . 193

System Board Connectors . . . . . . . . . . . . . . . 194

Disabling a Forgotten Password. . . . . . . . . . . . 196

book.book Page 10 Friday, November 20, 2009 2:56 PM

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