Dell PowerEdge C8220 User manual

Dell PowerEdge C8220

Hardware Owner’s

Manual

Regulatory Model: B05B

Regulatory Type: B05B001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Intel is a registered trademark of Intel Corporation in the U.S. and other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model B05B

Regulatory Type: B05B001

2014 - 01 P/N XXXXX Rev. A05

Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14

Management Interface . . . . . . . . . . . . . . . . . 16

Non-Central Independent Mode . . . . . . . . . . 16

Non-Central Consolidated Mode . . . . . . . . . . 18

Power and System Board Indicator Codes . . . . . . . 21

BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 22

Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 23

POST Error Codes . . . . . . . . . . . . . . . . . . . . 24

Collecting System Event Log for

Investigation . . . . . . . . . . . . . . . . . . . . 24

System Event Log. . . . . . . . . . . . . . . . . . . . . 32

Processor Error. . . . . . . . . . . . . . . . . . . 32

Memory Ecc . . . . . . . . . . . . . . . . . . . . 33

PCIe Error . . . . . . . . . . . . . . . . . . . . . . 35

IOH Core Error . . . . . . . . . . . . . . . . . . . 36

SB Error . . . . . . . . . . . . . . . . . . . . . . . 37

POST Start Event . . . . . . . . . . . . . . . . . . 38

POST End Event. . . . . . . . . . . . . . . . . . . 39

POST Error Code Event . . . . . . . . . . . . . . . 40

4Contents

BIOS Recovery Event . . . . . . . . . . . . . . . . 41

ME Fail Event . . . . . . . . . . . . . . . . . . . . 42

SEL Generator ID . . . . . . . . . . . . . . . . . . 42

BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Other Information You May Need . . . . . . . . . . . . 48

2 Using the System Setup Program . . . . . 49

System Setup Menu . . . . . . . . . . . . . . . . . . . 49

System Setup Options at Boot . . . . . . . . . . . . . . 50

Using the System Setup Program Navigation Keys . . . 50

General Help . . . . . . . . . . . . . . . . . . . . . . . 51

Console Redirection . . . . . . . . . . . . . . . . . . . 51

Enabling and Configuring Console Redirection. . . 51

Serial Port Connection List . . . . . . . . . . . . . 55

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 56

Main Screen . . . . . . . . . . . . . . . . . . . . 56

System Settings. . . . . . . . . . . . . . . . . . . 57

Advanced Menu . . . . . . . . . . . . . . . . . . . . . 59

Power Management . . . . . . . . . . . . . . . . 60

CPU Configuration . . . . . . . . . . . . . . . . . 70

Memory Configuration . . . . . . . . . . . . . . . 74

SATA Configuration . . . . . . . . . . . . . . . . . 77

PCI Configuration . . . . . . . . . . . . . . . . . . 80

USB Configuration . . . . . . . . . . . . . . . . . 87

Security Menu . . . . . . . . . . . . . . . . . . . . . . 89

Contents 5

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 91

View System Log . . . . . . . . . . . . . . . . . . 97

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 98

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 100

Command Line Interfaces for System Setup

Options . . . . . . . . . . . . . . . . . . . . . . . . . . 102

IPMI Command List . . . . . . . . . . . . . . . . . . . 127

Power Management Settings . . . . . . . . . . . . . . 136

3 Installing System Components . . . . . . . 139

Safety Instructions. . . . . . . . . . . . . . . . . . . . 139

About the Illustrations . . . . . . . . . . . . . . . . . . 140

Recommended Tools. . . . . . . . . . . . . . . . . . . 140

Inside the System . . . . . . . . . . . . . . . . . . . . 141

Sled Configuration . . . . . . . . . . . . . . . . . . . . 142

Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Removing a Sled . . . . . . . . . . . . . . . . . . 143

Installing a Sled. . . . . . . . . . . . . . . . . . . 144

Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 144

Removing a Single-Wide Sled Blank . . . . . . . . 144

Installing a Single-Wide Sled Blank . . . . . . . . 145

Removing a Double-Wide Sled Blank . . . . . . . 146

Installing a Double-Wide Sled Blank . . . . . . . . 146

6Contents

MicroSD Card . . . . . . . . . . . . . . . . . . . . . 147

Removing a MicroSD Card . . . . . . . . . . . . 147

Installing a MicroSD Card . . . . . . . . . . . . 148

Sled Covers. . . . . . . . . . . . . . . . . . . . . . . 148

Removing the Front Cover . . . . . . . . . . . . 148

Installing the Front Cover . . . . . . . . . . . . . 149

Removing the Back Cover . . . . . . . . . . . . 150

Installing the Back Cover . . . . . . . . . . . . . 151

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 151

Removing the Cooling Shroud . . . . . . . . . . 151

Installing the Cooling Shroud . . . . . . . . . . . 152

Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 153

Removing a Heat Sink. . . . . . . . . . . . . . . 153

Installing a Heat Sink . . . . . . . . . . . . . . . 154

Heat Sink Blank . . . . . . . . . . . . . . . . . . . . 155

Removing a Heat Sink Blank . . . . . . . . . . . 155

Installing a Heat Sink Blank. . . . . . . . . . . . 156

Processors . . . . . . . . . . . . . . . . . . . . . . . 157

Removing a Processor . . . . . . . . . . . . . . 157

Installing a Processor. . . . . . . . . . . . . . . 158

System Memory . . . . . . . . . . . . . . . . . . . . 160

Memory Module Installation Guidelines . . . . . 160

Supported DIMM Configuration . . . . . . . . . 161

Removing Memory Modules . . . . . . . . . . . 163

Installing Memory Modules. . . . . . . . . . . . 164

Expansion Card. . . . . . . . . . . . . . . . . . . . . 165

Removing the Expansion Card . . . . . . . . . . 165

Installing the Expansion Card. . . . . . . . . . . 166

Contents 7

Removing the RAID Controller Card . . . . . . . . 167

Installing the RAID Controller Card. . . . . . . . . 168

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 169

Removing the RAID Battery . . . . . . . . . . . . 169

Installing the RAID Battery . . . . . . . . . . . . . 171

Removing the RAID Battery Holder. . . . . . . . . 172

Installing the RAID Battery Holder . . . . . . . . . 174

Expansion Card Riser . . . . . . . . . . . . . . . . . . 174

Removing the Expansion Card Riser . . . . . . . . 174

Installing the Expansion Card Riser . . . . . . . . 175

Mezzanine Cards. . . . . . . . . . . . . . . . . . . . . 176

Removing the Infiniband Mezzanine Card . . . . . 176

Installing the Infiniband Mezzanine Card . . . . . 179

Removing the 10 GbE Mezzanine Card . . . . . . . 180

Installing the 10 GbE Mezzanine Card . . . . . . . 182

MicroSD Card Reader . . . . . . . . . . . . . . . . . . 183

Removing the MicroSD Card Reader. . . . . . . . 183

Installing the MicroSD Card Reader . . . . . . . . 185

Removing the MicroSD Card Reader

Support Bracket . . . . . . . . . . . . . . . . . . 186

Installing the MicroSD Card Reader

Support Bracket . . . . . . . . . . . . . . . . . . 187

Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 188

Removing a Hard-Drive Carrier. . . . . . . . . . . 188

Installing a Hard-Drive Carrier . . . . . . . . . . . 189

Removing a Hard-Drive From the

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 189

Installing a Hard-Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 190

Removing the Hard-Drive Tray . . . . . . . . . . . 191

Installing the Hard-Drive Tray . . . . . . . . . . . 192

8Contents

Interposer Extender . . . . . . . . . . . . . . . . . . 192

Removing the Interposer Extender . . . . . . . . 192

Installing the Interposer Extender . . . . . . . . 194

BMC Management Cable (Optional). . . . . . . . . . 194

Removing the BMC Management Cable . . . . . 195

Installing the BMC Management Cable . . . . . 196

Node Power Distribution Board . . . . . . . . . . . . 197

Removing the Node Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . 197

Installing the Node Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . 198

System Battery . . . . . . . . . . . . . . . . . . . . . 199

Removing the System Battery . . . . . . . . . . 199

Installing the System Battery . . . . . . . . . . . 200

System Board. . . . . . . . . . . . . . . . . . . . . . 201

Removing the System Board . . . . . . . . . . . 201

Installing the System Board . . . . . . . . . . . 205

4 Troubleshooting. . . . . . . . . . . . . . . . . . . 209

Safety First—For You and Your System . . . . . . . . 209

Installation Problems . . . . . . . . . . . . . . . . . 209

Troubleshooting System Startup Failure. . . . . . . . 210

Troubleshooting External Connections . . . . . . . . 210

Troubleshooting the Video Subsystem. . . . . . . . . 210

Troubleshooting a USB Device . . . . . . . . . . . . 210

Troubleshooting a Serial I/O Device. . . . . . . . . . 211

Contents 9

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 212

Troubleshooting a Wet Enclosure . . . . . . . . . . . . 213

Troubleshooting a Damaged Enclosure . . . . . . . . . 214

Troubleshooting the Power Sled . . . . . . . . . . . . 215

Troubleshooting System Memory . . . . . . . . . . . . 215

Troubleshooting a Hard-Drive . . . . . . . . . . . . . . 217

Troubleshooting a Storage Controller . . . . . . . . . . 218

Troubleshooting Expansion Cards. . . . . . . . . . . . 219

Troubleshooting Processors. . . . . . . . . . . . . . . 220

Identifying System Board Model Number . . . . . . . . 221

Troubleshooting the System Board . . . . . . . . . . . 222

Troubleshooting the System Battery. . . . . . . . . . . 222

IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 223

5 Jumpers and Connectors . . . . . . . . . . . 225

System Board Types . . . . . . . . . . . . . . . . . . . 225

System Board Jumper Settings . . . . . . . . . . . . . 226

System Board V1.0 Jumper Settings . . . . . . . . 226

System Board V1.1 Jumper Settings . . . . . . . . 227

System Board V1.2 Jumper Settings . . . . . . . . 229

System Board Connectors . . . . . . . . . . . . . . . . 231

System Board V1.0 Connectors . . . . . . . . . . 231

System Board V1.1 Connectors . . . . . . . . . . 232

System Board V1.2 Connectors . . . . . . . . . . 234

10 Contents

Expansion Card Riser Connector . . . . . . . . . . . 236

Interposer Extender Connectors . . . . . . . . . . . . 237

Interposer Extender Types . . . . . . . . . . . . 237

MicroSD Card Reader Connectors . . . . . . . . . . 239

Node Power Distribution Board Connectors . . . . . 240

6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 241

Contacting Dell . . . . . . . . . . . . . . . . . . 241

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Table of contents

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