Dell PowerEdge C8000 User manual

Dell PowerEdge C8220

Hardware Owner’s

Manual

Regulatory Model: B05B

Regulatory Type: B05B001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Intel is a registered trademark of Intel Corporation in the U.S. and other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model B05B

Regulatory Type: B05B001

2012 - 08 P/N XXXXX Rev. A00

Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 14

Power and System Board Indicator Codes . . . . . . . 16

BMC Heartbeat Indicator Codes. . . . . . . . . . . . . 17

Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 18

POST Error Code . . . . . . . . . . . . . . . . . . . . . 19

Collecting System Event Log for

Investigation . . . . . . . . . . . . . . . . . . . . 19

System Event Log. . . . . . . . . . . . . . . . . . . . . 27

Processor Error. . . . . . . . . . . . . . . . . . . 27

Memory Ecc . . . . . . . . . . . . . . . . . . . . 28

PCIe Error . . . . . . . . . . . . . . . . . . . . . . 30

IOH Core Error . . . . . . . . . . . . . . . . . . . 31

SB Error . . . . . . . . . . . . . . . . . . . . . . . 32

POST Start Event . . . . . . . . . . . . . . . . . . 33

POST End Event. . . . . . . . . . . . . . . . . . . 34

POST Error Code Event . . . . . . . . . . . . . . . 35

BIOS Recovery Event . . . . . . . . . . . . . . . . 36

ME Fail Event . . . . . . . . . . . . . . . . . . . . 37

SEL Generator ID . . . . . . . . . . . . . . . . . . 37

4Contents

BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Other Information You May Need . . . . . . . . . . . . 43

2 Using the System Setup Program . . . . . 45

System Setup Menu . . . . . . . . . . . . . . . . . . . 45

System Setup Options at Boot . . . . . . . . . . . . . . 46

Using the System Setup Program Navigation

Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

General Help . . . . . . . . . . . . . . . . . . . . . . . 47

Console Redirection . . . . . . . . . . . . . . . . . . . 47

Enabling and Configuring Console

Redirection . . . . . . . . . . . . . . . . . . . . . 47

Serial Port Connection List . . . . . . . . . . . . . 51

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 52

Main Screen . . . . . . . . . . . . . . . . . . . . 52

System Settings. . . . . . . . . . . . . . . . . . . 53

Advanced Menu . . . . . . . . . . . . . . . . . . . . . 55

Power Management . . . . . . . . . . . . . . . . 56

CPU Configuration . . . . . . . . . . . . . . . . . 62

Memory Configuration . . . . . . . . . . . . . . . 65

SATA Configuration . . . . . . . . . . . . . . . . . 67

PCI Configuration . . . . . . . . . . . . . . . . . . 70

USB Configuration . . . . . . . . . . . . . . . . . 77

Security Menu . . . . . . . . . . . . . . . . . . . . . . 78

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 80

View System Log . . . . . . . . . . . . . . . . . . 85

Contents 5

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 86

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 88

Command Line Interfaces for System Setup

Options . . . . . . . . . . . . . . . . . . . . . . . . . . 90

IPMI Command List . . . . . . . . . . . . . . . . . . . 113

Power Management Settings . . . . . . . . . . . . . . 122

3 Installing System Components . . . . . . . 125

Safety Instructions. . . . . . . . . . . . . . . . . . . . 125

Recommended Tools. . . . . . . . . . . . . . . . . . . 126

Inside the System . . . . . . . . . . . . . . . . . . . . 127

Sled Configuration . . . . . . . . . . . . . . . . . . . . 128

Sled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Removing a Sled . . . . . . . . . . . . . . . . . . 129

Installing a Sled. . . . . . . . . . . . . . . . . . . 130

Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 130

Removing a Sled Blank . . . . . . . . . . . . . . . 130

Installing a Sled Blank . . . . . . . . . . . . . . . 131

SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 131

Removing a SD Card . . . . . . . . . . . . . . . . 131

Installing a SD Card. . . . . . . . . . . . . . . . . 132

Sled Covers . . . . . . . . . . . . . . . . . . . . . . . 132

Removing the Front Cover . . . . . . . . . . . . . 132

Installing the Front Cover . . . . . . . . . . . . . . 133

Removing the Back Cover . . . . . . . . . . . . . 134

Installing the Back Cover . . . . . . . . . . . . . . 135

6Contents

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 135

Removing the Cooling Shroud . . . . . . . . . . 135

Installing the Cooling Shroud . . . . . . . . . . . 136

Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 137

Removing a Heat Sink. . . . . . . . . . . . . . . 137

Installing a Heat Sink . . . . . . . . . . . . . . . 139

Processors . . . . . . . . . . . . . . . . . . . . . . . 140

Removing a Processor . . . . . . . . . . . . . . 140

Installing a Processor. . . . . . . . . . . . . . . 142

System Memory . . . . . . . . . . . . . . . . . . . . 143

Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 143

Supported DIMM Configuration . . . . . . . . . 144

Removing Memory Modules . . . . . . . . . . . 146

Installing Memory Modules. . . . . . . . . . . . 147

Expansion Card. . . . . . . . . . . . . . . . . . . . . 148

Removing the Expansion Card . . . . . . . . . . 148

Installing the Expansion Card. . . . . . . . . . . 149

Expansion Card Riser . . . . . . . . . . . . . . . . . 150

Removing the Expansion Card Riser . . . . . . . 150

Installing the Expansion Card Riser. . . . . . . . 151

Mezzanine Cards . . . . . . . . . . . . . . . . . . . . 151

Removing the Infiniband Mezzanine

Card . . . . . . . . . . . . . . . . . . . . . . . . 151

Installing the Infiniband Mezzanine

Card . . . . . . . . . . . . . . . . . . . . . . . . 154

Removing the 10 GbE Mezzanine Card . . . . . . 155

Installing the 10 GbE Mezzanine Card . . . . . . 157

Contents 7

SD Card Reader . . . . . . . . . . . . . . . . . . . . . 158

Removing the SD Card Reader . . . . . . . . . . . 158

Installing the SD Card Reader . . . . . . . . . . . 160

Removing the SD Card Reader Support

Bracket . . . . . . . . . . . . . . . . . . . . . . . 161

Installing the SD Card Reader Support

Bracket . . . . . . . . . . . . . . . . . . . . . . . 162

Internal Hard-Drives . . . . . . . . . . . . . . . . . . . 162

Removing a Hard-Drive Carrier. . . . . . . . . . . 162

Installing a Hard-Drive Carrier . . . . . . . . . . . 163

Removing a Hard-Drive From

the Hard-Drive Carrier . . . . . . . . . . . . . . . 164

Installing a Hard-Drive Into

a Hard-Drive Carrier . . . . . . . . . . . . . . . . 165

Removing the Hard-Drive Tray . . . . . . . . . . . 165

Installing the Hard-Drive Tray . . . . . . . . . . . 166

Interposer Extender . . . . . . . . . . . . . . . . . . . 167

Removing the Interposer Extender . . . . . . . . . 167

Installing the Interposer Extender . . . . . . . . . 168

Node Power Distribution Board . . . . . . . . . . . . . 169

Removing the Node Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . . 169

Installing the Node Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . . 170

System Battery . . . . . . . . . . . . . . . . . . . . . . 171

Removing the System Battery . . . . . . . . . . . 171

Installing the System Battery. . . . . . . . . . . . 172

System Board . . . . . . . . . . . . . . . . . . . . . . 173

Removing the System Board . . . . . . . . . . . . 173

Installing the System Board . . . . . . . . . . . . 175

8Contents

4 Troubleshooting. . . . . . . . . . . . . . . . . . . 177

Safety First—For You and Your System . . . . . . . . 177

Installation Problems . . . . . . . . . . . . . . . . . 177

Troubleshooting System Startup Failure. . . . . . . . 178

Troubleshooting External Connections . . . . . . . . 178

Troubleshooting the Video Subsystem. . . . . . . . . 178

Troubleshooting a USB Device . . . . . . . . . . . . 178

Troubleshooting a Serial I/O Device. . . . . . . . . . 179

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 180

Troubleshooting a Wet Enclosure . . . . . . . . . . . 181

Troubleshooting a Damaged Enclosure . . . . . . . . 182

Troubleshooting the Enclosure Fan Modules . . . . . 183

Troubleshooting the Power Sled . . . . . . . . . . . 185

Troubleshooting System Memory . . . . . . . . . . . 185

Troubleshooting a Hard-Drive . . . . . . . . . . . . . 187

Troubleshooting a Storage Controller . . . . . . . . . 188

Troubleshooting Expansion Cards . . . . . . . . . . . 189

Troubleshooting Processors . . . . . . . . . . . . . . 190

Troubleshooting the System Board . . . . . . . . . . 191

Troubleshooting the System Battery . . . . . . . . . . 192

IRQ Assignment Conflicts . . . . . . . . . . . . . . . 193

Contents 9

5 Jumpers and Connectors . . . . . . . . . . . 195

System Board Jumper Settings . . . . . . . . . . . . . 195

System Board Connectors . . . . . . . . . . . . . . . . 197

Interposer Extender Connectors. . . . . . . . . . . . . 199

SD Card Reader Connectors . . . . . . . . . . . . . . . 200

Node Power Distribution Board Connectors . . . . . . 201

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 203

Contacting Dell . . . . . . . . . . . . . . . . . . . 203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents

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