Dell PowerEdge C1100 User manual

Dell™ PowerEdge™ C1100

Systems

Hardware Owner’s

Manual

Regulatory Model CS24-TY

book.book Page 1 Friday, December 4, 2009 4:13 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Intel and SpeedStep are registered trademarks of Intel Corporation in the U.S. and other countries;

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model CS24-TY

December 2009 Rev. A00

book.book Page 2 Friday, December 4, 2009 4:13 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 16

Back-Panel Features and Indicators . . . . . . . . . . 17

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18

Power and System Board Indicator Codes . . . . . . . 19

POST Error Codes . . . . . . . . . . . . . . . . . . . . 21

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 31

Post Beep Codes . . . . . . . . . . . . . . . . . . . . . 32

Other Information You May Need . . . . . . . . . . . . 32

2 Using the System Setup Program . . . . . . 33

Start Menu . . . . . . . . . . . . . . . . . . . . . . . . 33

System Setup Options at Boot . . . . . . . . . . . . . . 34

Console Redirection . . . . . . . . . . . . . . . . . . . 34

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . 35

Main Screen . . . . . . . . . . . . . . . . . . . . 35

AMIBIOS Settings . . . . . . . . . . . . . . . . . 35

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4Contents

Processor Settings . . . . . . . . . . . . . . . . . 36

System Memory Settings . . . . . . . . . . . . . . 36

Advanced Menu . . . . . . . . . . . . . . . . . . . . . 36

Processor Configuration . . . . . . . . . . . . . . 36

Memory Configuration . . . . . . . . . . . . . . . 38

IDE Configuration . . . . . . . . . . . . . . . . . . 38

Super IO Configuration . . . . . . . . . . . . . . . 39

USB Configuration . . . . . . . . . . . . . . . . . 39

PCI Configuration . . . . . . . . . . . . . . . . . . 39

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 41

Boot Settings Configuration . . . . . . . . . . . . 41

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 42

BMC LAN Configuration . . . . . . . . . . . . . . 43

Remote Access Configuration . . . . . . . . . . . 44

Security Menu . . . . . . . . . . . . . . . . . . . . . . 45

Exit Menu. . . . . . . . . . . . . . . . . . . . . . . . . 45

3 Installing System Components . . . . . . . 47

Safety Instructions . . . . . . . . . . . . . . . . . . . . 47

Recommended Tools . . . . . . . . . . . . . . . . . . . 47

Inside the System. . . . . . . . . . . . . . . . . . . . . 48

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a Hard-Drive Blank . . . . . . . . . . . 49

Installing a Hard-Drive Blank . . . . . . . . . . . . 50

Removing a Hard Drive From a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 50

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Contents 5

Installing a Hard Drive Into a Hard-Drive

Carrier . . . . . . . . . . . . . . . . . . . . . . . 51

Removing a Hard-Drive Carrier. . . . . . . . . . . 52

Installing a Hard-Drive Carrier . . . . . . . . . . . 52

Opening and Closing the System . . . . . . . . . . . . 53

Opening the System . . . . . . . . . . . . . . . . 53

Closing the System . . . . . . . . . . . . . . . . . 54

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 54

Removing the Cooling Shroud . . . . . . . . . . . 54

Installing the Cooling Shroud. . . . . . . . . . . . 55

Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . . 56

Removing the Heat Sink . . . . . . . . . . . . . . 56

Installing the Heat Sink . . . . . . . . . . . . . . . 57

Processor . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing the Processor . . . . . . . . . . . . . . 58

Installing the Processor . . . . . . . . . . . . . . 59

System Memory . . . . . . . . . . . . . . . . . . . . . 61

General Memory Module Installation

Guidelines. . . . . . . . . . . . . . . . . . . . . . 61

Mode-Specific Guidelines . . . . . . . . . . . . . 62

Supported Memory Configuration . . . . . . . . . 63

Removing Memory Modules . . . . . . . . . . . . 64

Installing Memory Modules . . . . . . . . . . . . 65

Expansion-Card Riser and Expansion Card . . . . . . . 66

Removing the Expansion-Card Riser . . . . . . . . 66

Installing the Expansion-Card Riser . . . . . . . . 67

Removing the Expansion Card . . . . . . . . . . . 68

Installing the Expansion Card . . . . . . . . . . . 69

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 70

book.book Page 5 Friday, December 4, 2009 4:13 PM

6Contents

Removing a RAID Battery . . . . . . . . . . . . . . 70

Installing a RAID Battery . . . . . . . . . . . . . . 70

Integrated Storage Controller Cards. . . . . . . . . . . 72

Removing the Integrated Storage Controller

Card . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing the Integrated Storage Controller

Card . . . . . . . . . . . . . . . . . . . . . . . . . 73

Mezzanine Card (10 GbE LAN) . . . . . . . . . . . . . . 74

Removing the Mezzanine Card (10 GbE LAN). . . . 74

Installing the Mezzanine Card (10 GbE LAN) . . . . 76

Power Supplies . . . . . . . . . . . . . . . . . . . . . 77

Removing the Non-Redundant Power Supply . . . 77

Installing the Non-Redundant Power Supply. . . . 78

Removing the Redundant Power Supply . . . . . . 79

Installing the Redundant Power Supply . . . . . . 80

Power Distribution Board . . . . . . . . . . . . . . . . 80

Removing the Power Distribution Board . . . . . . 80

Installing the Power Distribution Board . . . . . . 81

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 82

Removing a Cooling Fan Assembly . . . . . . . . . 82

Installing the Cooling Fan Assembly . . . . . . . . 83

Expander Board . . . . . . . . . . . . . . . . . . . . . 84

Removing the Expander Board . . . . . . . . . . . 84

Installing the Expander Board . . . . . . . . . . . 86

Backplane . . . . . . . . . . . . . . . . . . . . . . . . 86

Removing the Backplane . . . . . . . . . . . . . . 86

Installing the Backplane . . . . . . . . . . . . . . 88

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Contents 7

Control Panel (Optional) . . . . . . . . . . . . . . . . . 88

Removing the Control Panel . . . . . . . . . . . . 88

Installing the Control Panel. . . . . . . . . . . . . 89

Control Panel Assembly (Optional) . . . . . . . . . . . 89

Removing the Control Panel Assembly. . . . . . . 89

Installing the Control Panel Assembly . . . . . . . 90

System Battery . . . . . . . . . . . . . . . . . . . . . . 91

Removing the System Battery . . . . . . . . . . . 91

Installing the System Battery . . . . . . . . . . . . 92

System Board . . . . . . . . . . . . . . . . . . . . . . 93

Removing the System Board . . . . . . . . . . . . 93

Installing the System Board . . . . . . . . . . . . 94

4 Troubleshooting Your System . . . . . . . . . 95

Safety First—For You and Your System . . . . . . . . . 95

Installation Problems . . . . . . . . . . . . . . . . . . 95

Troubleshooting System Startup Failure . . . . . . . . 96

Troubleshooting External Connections . . . . . . . . . 96

Troubleshooting the Video Subsystem . . . . . . . . . 96

Troubleshooting a USB Device . . . . . . . . . . . . . 96

Troubleshooting a Serial I/O Device . . . . . . . . . . 97

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 98

Troubleshooting a Wet System . . . . . . . . . . . . . 99

Troubleshooting a Damaged System . . . . . . . . . . 100

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8Contents

Troubleshooting the System Battery . . . . . . . . . . 100

Troubleshooting Power Supplies . . . . . . . . . . . 101

Troubleshooting System Cooling Problems . . . . . . 102

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 102

Troubleshooting System Memory . . . . . . . . . . . 103

Troubleshooting a Hard Drive . . . . . . . . . . . . . 105

Troubleshooting a Storage Controller . . . . . . . . . 106

Troubleshooting Expansion Cards . . . . . . . . . . . 107

Troubleshooting Processors . . . . . . . . . . . . . . 108

IRQ Assignment Conflicts . . . . . . . . . . . . . . . 109

Troubleshooting Changes in BIOS Settings . . . . . . 110

Collecting System Event Log for Investigation . . . . 110

5 Jumpers and Connectors. . . . . . . . . . . . 111

System Board Connectors . . . . . . . . . . . . . . . 111

Jumper Settings . . . . . . . . . . . . . . . . . . . . 112

System Configuration Jumper Settings . . . . . . 112

Backplane Jumper Settings . . . . . . . . . . . . . . 114

Backplane Connectors. . . . . . . . . . . . . . . . . 115

3.5-Inch Hard Drives . . . . . . . . . . . . . . . 115

2.5-Inch Hard Drives . . . . . . . . . . . . . . . 116

Power Distribution Board . . . . . . . . . . . . . . . 118

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Contents 9

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 119

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 119

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

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10 Contents

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