Dell XPS DC01L User manual

www.dell.com | support.dell.com

Dell™ XPS™ 420 Owner’s Manual

Model DC01L

book.book Page 1 Tuesday, November 27, 2007 10:29 AM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to

Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, XPS, Dell TravelLite, the Dell Media Xcelerator,

Yours Is Here, and StrikeZone are trademarks of Dell Inc.; Intel, Pentium,Intel Core 2 Extreme , Intel

Core 2 Duo, Intel Core 2 Quad, Intel SpeedStep, and Intel ViiV are either trademarks or registered

trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, Outlook, SideShow,and the

Windows Vista Start button are either trademarks or registered trademarks of Microsoft Corporation

intheUnitedStatesand/orothercountries;Blu-rayDiscisatrademarkoftheBlu-rayDiscAssociation;

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model DC01L

November 2007 P/N GX404 Rev. A01

book.book Page 2 Tuesday, November 27, 2007 10:29 AM

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . 11

1 Setting Up and Using Your Computer . . . 15

Front and Back View of the Computer . . . . . . . . . 15

Front View . . . . . . . . . . . . . . . . . . . . . 15

Front I/O Connectors . . . . . . . . . . . . . . . . 18

Back View . . . . . . . . . . . . . . . . . . . . . 19

Back I/O Connectors . . . . . . . . . . . . . . . . 20

Installing Your Computer in an Enclosure . . . . . . . 22

Connecting Monitors . . . . . . . . . . . . . . . . . . 24

Connecting a Monitor (Without an Adapter) . . . . 25

Connecting a Monitor (With an Adapter) . . . . . 26

Connecting Two or More Monitors . . . . . . . . 28

Connecting a TV . . . . . . . . . . . . . . . . . . 29

Changing the Display Settings . . . . . . . . . . . 30

About Your RAID Configuration . . . . . . . . . . . . . 30

RAID Level 0 Configuration . . . . . . . . . . . . . 30

RAID Level 1 Configuration . . . . . . . . . . . . . 31

Configuring Your Computer for RAID . . . . . . . . 32

Using the Intel®RAID Option ROM Utility . . . . . 33

Using the Intel®Application Accelerator . . . . . 36

Dell DataSafe (Optional) . . . . . . . . . . . . . . . . 41

book.book Page 3 Tuesday, November 27, 2007 10:29 AM

4Contents

Intel®Viiv™ Technology (Optional) . . . . . . . . . . . 41

Using Intel Viiv Quick Resume

Technology (QRT) . . . . . . . . . . . . . . . . . . 41

Enabling the QRT Feature in System Setup . . . . 42

Enabling the QRT Feature in the Operating

System . . . . . . . . . . . . . . . . . . . . . . . 42

Using Multimedia . . . . . . . . . . . . . . . . . . . . 42

Playing CDs or DVDs . . . . . . . . . . . . . . . . 42

Copying Media . . . . . . . . . . . . . . . . . . . . . . 44

How to Copy a CD or DVD . . . . . . . . . . . . . 44

How to Copy a Blu-ray Disc™ (BD) Media . . . . . 45

Using Blank CDs and DVDs . . . . . . . . . . . . 45

Helpful Tips . . . . . . . . . . . . . . . . . . . . . 46

Using a Media Card Reader . . . . . . . . . . . . . . 47

Understanding the Media Xcelerator™ (Optional) . . . 49

Understanding Windows®SideShow™ and the

LCD display . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring the LCD display . . . . . . . . . . . . 51

Adding Gadgets To LCD Display Menu . . . . . . . 51

Setting Up a Printer . . . . . . . . . . . . . . . . . . . 52

Printer Cable . . . . . . . . . . . . . . . . . . . . 52

Connecting a USB Printer . . . . . . . . . . . . . 52

Connecting to the Internet . . . . . . . . . . . . . . . . 54

Setting Up Your Internet Connection . . . . . . . . 54

Network Setup Wizard . . . . . . . . . . . . . . . . . 55

Transferring Information to a New Computer . . . . . . 56

book.book Page 4 Tuesday, November 27, 2007 10:29 AM

Contents 5

Power Management Options in Windows Vista . . . . 56

Sleep Mode . . . . . . . . . . . . . . . . . . . . 56

Hybrid Sleep . . . . . . . . . . . . . . . . . . . . 56

Hibernate Mode . . . . . . . . . . . . . . . . . . 57

Configuring Power Management Settings . . . . . 57

2 Optimizing for Greater Performance . . . . 59

Understanding Intel™ SpeedStep®Technology . . . . 59

3 Troubleshooting . . . . . . . . . . . . . . . . . . . 61

Solving Problems . . . . . . . . . . . . . . . . . . . . 61

Coin-Cell Battery Problems . . . . . . . . . . . . 61

Drive Problems . . . . . . . . . . . . . . . . . . . 62

E-Mail, Modem, and Internet Problems . . . . . . 63

Error Messages . . . . . . . . . . . . . . . . . . 64

IEEE 1394a Device Problems . . . . . . . . . . . . 65

Keyboard Problems . . . . . . . . . . . . . . . . 65

Lockups and Software Problems . . . . . . . . . 66

Memory Problems . . . . . . . . . . . . . . . . . 68

Mouse Problems . . . . . . . . . . . . . . . . . 68

Network Problems . . . . . . . . . . . . . . . . . 69

Power Problems . . . . . . . . . . . . . . . . . . 69

Printer Problems . . . . . . . . . . . . . . . . . . 71

Scanner Problems . . . . . . . . . . . . . . . . . 71

Sound and Speaker Problems . . . . . . . . . . . 72

Video and Monitor Problems . . . . . . . . . . . . 73

Power Lights . . . . . . . . . . . . . . . . . . . . . . 75

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 76

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 81

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6Contents

System Messages . . . . . . . . . . . . . . . . . . . . 83

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 86

When to Use Dell Diagnostics . . . . . . . . . . . 86

Starting Dell Diagnostics From Your

Hard Drive . . . . . . . . . . . . . . . . . . . . . 87

Starting Dell Diagnostics From the Drivers and

Utilities Media . . . . . . . . . . . . . . . . . . . 88

Dell Diagnostics Main Menu . . . . . . . . . . . . 88

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 90

What Is a Driver? . . . . . . . . . . . . . . . . . . 90

Identifying Drivers . . . . . . . . . . . . . . . . . 91

Reinstalling Drivers and Utilities . . . . . . . . . . 91

Using Windows Device Driver Rollback . . . . . . 91

Using the Drivers and Utilities Media . . . . . . . 92

Troubleshooting Software and Hardware Problems

in the Microsoft Windows Vista™ Operating

System . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Restoring Your Operating System . . . . . . . . . . . . 94

Using Microsoft Windows System Restore . . . . 94

Using Dell Factory Image Restore . . . . . . . . . 95

Using the Operating System Media . . . . . . . . 96

Troubleshooting LCD Display Problems . . . . . . . . . 98

4 Removing and Installing Parts . . . . . . . . 99

Before You Begin . . . . . . . . . . . . . . . . . . . . 99

Recommended Tools . . . . . . . . . . . . . . . . 99

Turning Off Your Computer . . . . . . . . . . . . . 99

Before Working Inside Your Computer . . . . . . . 100

Removing the Computer Cover . . . . . . . . . . . . . 101

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Contents 7

Inside View of Your Computer . . . . . . . . . . . . . 102

System Board Components . . . . . . . . . . . . . . . 103

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 104

Memory Overview . . . . . . . . . . . . . . . . . 104

Installing Memory . . . . . . . . . . . . . . . . . 106

Removing Memory . . . . . . . . . . . . . . . . . 108

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

PCI Cards . . . . . . . . . . . . . . . . . . . . . . 109

PCI Express Cards . . . . . . . . . . . . . . . . . 115

Drive Panels . . . . . . . . . . . . . . . . . . . . . . . 124

Removing the Drive Panel . . . . . . . . . . . . . 124

Removing the Drive-Panel Insert . . . . . . . . . 125

Replacing the Drive-Panel Insert . . . . . . . . . 126

Replacing the Drive Panel . . . . . . . . . . . . . 127

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 128

General Installation Guidelines . . . . . . . . . . 128

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 129

Removing a Hard Drive . . . . . . . . . . . . . . . 129

Installing a Hard Drive . . . . . . . . . . . . . . . 130

Adding a Second Hard Drive . . . . . . . . . . . . 132

Installing a Hard Drive in the FlexBay . . . . . . . 134

Removing a Hard Drive From the FlexBay . . . . . 135

Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . 136

Removing a Floppy Drive . . . . . . . . . . . . . . 136

Installing a Floppy Drive . . . . . . . . . . . . . . 138

Media Card Reader . . . . . . . . . . . . . . . . . . . 140

Removing a Media Card Reader . . . . . . . . . . 140

Installing a Media Card Reader . . . . . . . . . . 142

book.book Page 7 Tuesday, November 27, 2007 10:29 AM

8Contents

CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . 144

Removing a CD/DVD Drive . . . . . . . . . . . . . 144

Installing a CD/DVD Drive . . . . . . . . . . . . . 146

Processor Airflow Shroud . . . . . . . . . . . . . . . . 148

Removing the Processor Airflow Shroud

Assembly . . . . . . . . . . . . . . . . . . . . . . 148

Installing the Processor Airflow Shroud

Assembly . . . . . . . . . . . . . . . . . . . . . . 149

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Removing the Processor Fan Cage . . . . . . . . 149

Installing the Processor Fan Cage . . . . . . . . . 150

Removing the Processor Fan . . . . . . . . . . . . 151

Installing the Processor Fan . . . . . . . . . . . . 152

Removing the Card Fan . . . . . . . . . . . . . . . 152

Installing the Card Fan . . . . . . . . . . . . . . . 154

Processor . . . . . . . . . . . . . . . . . . . . . . . . 154

Removing the Processor . . . . . . . . . . . . . . 154

Installing the Processor . . . . . . . . . . . . . . 155

System Board . . . . . . . . . . . . . . . . . . . . . . 157

Removing the System Board . . . . . . . . . . . . 157

Installing the System Board . . . . . . . . . . . . 158

Power Supply . . . . . . . . . . . . . . . . . . . . . . 160

Power Supply (PSU) DC Connector Pin

Assignments . . . . . . . . . . . . . . . . . . . . 160

Removing the Power Supply . . . . . . . . . . . . 165

Installing the Power Supply . . . . . . . . . . . . 166

Front I/O Panel . . . . . . . . . . . . . . . . . . . . . . 167

Front I/O-Panel Components . . . . . . . . . . . . 167

Removing the Front I/O Panel . . . . . . . . . . . 168

Installing the Front I/O Panel . . . . . . . . . . . . 169

book.book Page 8 Tuesday, November 27, 2007 10:29 AM

Contents 9

Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . 170

Replacing the Coin-Cell Battery . . . . . . . . . . 170

Replacing the Computer Cover . . . . . . . . . . . . . 172

A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 173

Specifications . . . . . . . . . . . . . . . . . . . . . . 173

System Setup . . . . . . . . . . . . . . . . . . . . . . 178

Overview . . . . . . . . . . . . . . . . . . . . . . 178

Entering System Setup . . . . . . . . . . . . . . . 179

System Setup Options . . . . . . . . . . . . . . . 180

Boot Sequence . . . . . . . . . . . . . . . . . . . 186

Clearing Forgotten Passwords . . . . . . . . . . . . . 188

Clearing CMOS Settings . . . . . . . . . . . . . . . . 190

Cleaning Your Computer . . . . . . . . . . . . . . . . 191

Computer, Keyboard, and Monitor . . . . . . . . . 191

Mouse . . . . . . . . . . . . . . . . . . . . . . . 191

Floppy Drive . . . . . . . . . . . . . . . . . . . . 192

CDs and DVDs . . . . . . . . . . . . . . . . . . . 192

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . 193

Class A . . . . . . . . . . . . . . . . . . . . . . . 193

Class B . . . . . . . . . . . . . . . . . . . . . . . 194

FCC Identification Information . . . . . . . . . . . 194

Getting Help . . . . . . . . . . . . . . . . . . . . . . . 195

Obtaining Assistance . . . . . . . . . . . . . . . 195

Technical Support and Customer Service . . . . . 196

DellConnect . . . . . . . . . . . . . . . . . . . . 196

Online Services . . . . . . . . . . . . . . . . . . 196

book.book Page 9 Tuesday, November 27, 2007 10:29 AM

10 Contents

AutoTech Service . . . . . . . . . . . . . . . . . . 197

Automated Order-Status Service . . . . . . . . . 197

Problems With Your Order . . . . . . . . . . . . . . . . 197

Product Information . . . . . . . . . . . . . . . . . . . 197

Returning Items for Warranty Repair or Credit . . . . . 198

Before You Call . . . . . . . . . . . . . . . . . . . . . 198

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 200

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

book.book Page 10 Tuesday, November 27, 2007 10:29 AM

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