Dell Precision R3961 User manual

www.dell.com | support.dell.com

Dell Precision™ Workstation 470

and Workstation 670

Quick Reference Guide

Models WHM and WHL

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" in the

User’s Guide

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating

systems are not applicable.

The

Quick Reference Guide

Drivers and Utilities

CD, and operating system media are optional and may not ship

with all computers.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Microsoft and Windows are registered

trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models WHM and WHL

October 2004 P/N R3961 Rev. A01

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Dell Precision 670 Computer . . . . . . . . . . . . . . . . 9

Setting Up Your Dell Precision 470 Computer . . . . . . . . . . . . . . . . 15

Opening the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . 18

Caring for Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 22

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Resolving Software and Hardware Incompatibilities . . . . . . . . . . 22

Microsoft Windows®XP . . . . . . . . . . . . . . . . . . . . . . . 22

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using System Restore in Windows XP . . . . . . . . . . . . . . . . . 23

Using Last Known Good Configuration . . . . . . . . . . . . . . . . . 24

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 25

Before You Start Testing . . . . . . . . . . . . . . . . . . . . . . . . 25

Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 26

System Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . 38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4Contents

Quick Reference Guide 5

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

Drivers and Utilities CD (also known as ResourceCD)

Documentation and drivers are already installed on your

computer. You can use the CD to reinstall drivers, run the

Dell Diagnostics (see page 26), or access your

documentation.

Readme files may be

included on your CD to

provide last-minute

updates about technical

changes to your

computer or advanced

technical-reference

material for technicians

or experienced users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

NOTE: The Drivers and Utilities CD is optional and may not

ship with your computer.

• System board connectors

• Location of system board components

System Information Label

Located on the inside cover of your

computer.

6Quick Reference Guide

www.dell.com | support.dell.com

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell Precision™ Mobile Workstation User’s Guide

Microsoft®Windows®XP Help and Support Center

Click the

Start

button and click

Help and Support

Click

User’s and system guides

and click

User’s guides

The User’s Guide is also available on the optional

Drivers

and Utilities

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your

computer when you

use

support.dell.com

or contact technical

support.

• Enter the Express Service Code to direct your call when

contacting technical support.

What Are You Looking For? Find It Here

Quick Reference Guide 7

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

• Desktop System Software (DSS) — If you reinstall the

operating system for your computer, you should also

reinstall the DSS utility. DSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium

processors, optical drives, and USB devices. DSS is

necessary for correct operation of your Dell computer.

The software automatically detects your computer and

operating system and installs the updates appropriate

for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website

at premier.support.dell.com.The website may not be

available in all regions.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem and

click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

What Are You Looking For? Find It Here

8Quick Reference Guide

www.dell.com | support.dell.com

• How to reinstall my operating system

Operating System CD

The operating system is already installed on your

computer. To reinstall your operating system, use the

Operating System CD. See your Dell Precision User’s

Guide for instructions.

After you reinstall your

operating system, use the

Drivers and Utilities CD

to reinstall drivers for the

devices that came with

your computer.

Your operating system

product key label is

located on your

computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The Operating System CD is optional and may not

ship with your computer.

• How to use the Red Hat

Linux operating system

• E-mail discussions with other users of Dell Precision™

computers and Linux

• Additional information regarding Linux and my Dell

Precision computer

Dell Supported Linux Sites

• http://linux.dell.com

• http://lists.us.dell.com/mailman/listinfo/linux-

precision

• http://docs.us.dell.com/docs/software/oslinux/

What Are You Looking For? Find It Here

Quick Reference Guide 9

Setting Up Your Dell Precision 670 Computer

CAUTION: Before you begin any of

the procedures in this section, follow

the safety instructions located in the

Product Information Guide.

You must complete all steps to properly

set up your computer.

NOTE: If your computer has a

network card installed, connect the

network cable to the card.

NOTE: A modem is not included as a

standard feature with Dell Precision

workstations, but you can order a

modem separately.

NOTICE: Do not connect a modem

cable to the network adapter. Voltage

from telephone communications can

damage the network adapter.

1Connect the keyboard and the mouse.

PS/2

USB

2Connect the modem or the network cable.

Network

Modem

10 Quick Reference Guide

www.dell.com | support.dell.com

Depending on your graphics card, you

can connect your monitor in

various ways.

NOTICE: You may need to use the

provided adapter or cable to connect

your monitor to the computer.

3Connect the monitor.

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