Dell PowerVault NX200 User manual

Dell PowerVault NX200

Systems

Hardware Owner’s

Manual

book.book Page 1 Monday, August 9, 2010 3:07 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerVault™ and OpenManage™ are

trademarks of Dell Inc. Microsoft®, Windows®and MS-DOS®are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

July 2009 Rev. A00

book.book Page 2 Monday, August 9, 2010 3:07 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators . . . . . . . . . . 19

Guidelines for Connecting External Devices . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

Power Supply Indicator Codes . . . . . . . . . . . . . 22

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Viewing Status Messages . . . . . . . . . . . . . 23

Removing LCD Status Messages . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 35

Warning Messages . . . . . . . . . . . . . . . . . . . 49

book.book Page 3 Monday, August 9, 2010 3:07 PM

4Contents

Diagnostics Messages. . . . . . . . . . . . . . . . . . 50

Alert Messages . . . . . . . . . . . . . . . . . . . . . 50

Other Information You May Need . . . . . . . . . . . . 50

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 51

Choosing the System Boot Mode . . . . . . . . . . . . 51

Entering the System Setup Program . . . . . . . . . . . 52

Responding to Error Messages. . . . . . . . . . . 52

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 52

System Setup Options . . . . . . . . . . . . . . . . . . 53

Main Screen . . . . . . . . . . . . . . . . . . . . 53

Memory Settings Screen . . . . . . . . . . . . . . 55

Processor Settings Screen . . . . . . . . . . . . . 56

SATA Settings Screen. . . . . . . . . . . . . . . . 56

Boot Settings Screen . . . . . . . . . . . . . . . . 57

Integrated Devices Screen . . . . . . . . . . . . . 58

PCI IRQ Assignment Screen . . . . . . . . . . . . 59

Serial Communication Screen . . . . . . . . . . . 59

Embedded Server Management

Screen (Optional) . . . . . . . . . . . . . . . . . . 60

Power Management Screen . . . . . . . . . . . . 60

System Security Screen . . . . . . . . . . . . . . 61

Exit Screen . . . . . . . . . . . . . . . . . . . . . 63

Entering the UEFI Boot Manager. . . . . . . . . . . . . 63

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 64

UEFI Boot Manager Screen. . . . . . . . . . . . . 64

book.book Page 4 Monday, August 9, 2010 3:07 PM

Contents 5

UEFI Boot Settings Screen . . . . . . . . . . . . . 65

System Utilities Screen . . . . . . . . . . . . . . . 65

System and Setup Password Features . . . . . . . . . 65

Using the System Password . . . . . . . . . . . . 66

Using the Setup Password . . . . . . . . . . . . . 68

Embedded System Management . . . . . . . . . . . . 69

Baseboard Management Controller Configuration . . . 70

Entering the BMC Setup Module . . . . . . . . . . 70

iDRAC Configuration Utility . . . . . . . . . . . . . . . 71

Entering the iDRAC Configuration Utility . . . . . . 71

3 Installing System Components . . . . . . . . 73

Recommended Tools. . . . . . . . . . . . . . . . . . . 73

Inside the System . . . . . . . . . . . . . . . . . . . . 73

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing the Front Bezel . . . . . . . . . . . . . 75

Installing the Front Bezel . . . . . . . . . . . . . . 76

Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 76

Removing the Front Bezel Insert . . . . . . . . . . 76

Installing the Front Bezel Insert . . . . . . . . . . 77

EMI Filler Panel . . . . . . . . . . . . . . . . . . . . . 77

Removing an EMI Filler Panel . . . . . . . . . . . 77

Installing an EMI Filler Panel . . . . . . . . . . . . 78

Opening and Closing the System . . . . . . . . . . . . 79

Opening the System . . . . . . . . . . . . . . . . 79

Closing the System . . . . . . . . . . . . . . . . . 80

book.book Page 5 Monday, August 9, 2010 3:07 PM

6Contents

Expansion Card Stabilizer . . . . . . . . . . . . . . . . 81

Removing the Expansion Card Stabilizer . . . . . . 81

Installing the Expansion Card Stabilizer . . . . . . 81

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 82

Removing the Cooling Shroud . . . . . . . . . . . 82

Installing the Cooling Shroud . . . . . . . . . . . . 83

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 84

Removing a Hard-Drive Blank . . . . . . . . . . . 84

Installing a Hard-Drive Blank . . . . . . . . . . . . 85

Removing a Hot-Swap Hard Drive . . . . . . . . . 85

Installing a Hot-Swap Hard Drive. . . . . . . . . . 87

Removing a Hot-Swap Hard Drive

From a Hard-Drive Carrier . . . . . . . . . . . . . 88

Installing a Hot-Swap Hard Drive

Into a Drive Carrier . . . . . . . . . . . . . . . . . 89

Optical Drives . . . . . . . . . . . . . . . . . . . . . . 90

Removing an Optical Drive . . . . . . . . . . . . . 90

Installing an Optical Drive . . . . . . . . . . . . . 91

Power Supply . . . . . . . . . . . . . . . . . . . . . . 94

Removing a Power Supply . . . . . . . . . . . . . 94

Installing a Power Supply. . . . . . . . . . . . . . 95

System Fan . . . . . . . . . . . . . . . . . . . . . . . . 96

Removing the System Fan. . . . . . . . . . . . . . 96

Installing the System Fan . . . . . . . . . . . . . . 97

System Memory . . . . . . . . . . . . . . . . . . . . . 98

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 98

Mode-Specific Guidelines . . . . . . . . . . . . . 99

Installing Memory Modules. . . . . . . . . . . . 100

Removing Memory Modules . . . . . . . . . . . 102

book.book Page 6 Monday, August 9, 2010 3:07 PM

Contents 7

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 103

Expansion Card Installation Guidelines . . . . . . 103

Installing an Expansion Card . . . . . . . . . . . . 104

Removing an Expansion Card . . . . . . . . . . . 107

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 108

Installing an iDRAC6 Express Card . . . . . . . . . 108

Removing an iDRAC6 Express Card (Optional) . . . 109

Internal USB Memory Keys . . . . . . . . . . . . . . . 110

Processor . . . . . . . . . . . . . . . . . . . . . . . . 111

Removing a Processor . . . . . . . . . . . . . . . 111

Installing a Processor . . . . . . . . . . . . . . . 115

System Battery . . . . . . . . . . . . . . . . . . . . . . 116

Replacing the System Battery . . . . . . . . . . . 116

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 118

Removing the Chassis Intrusion Switch . . . . . . 118

Installing the Chassis Intrusion Switch . . . . . . 119

Control Panel Assembly . . . . . . . . . . . . . . . . . 120

Removing the Control Panel Assembly. . . . . . . 120

Installing the Control Panel Assembly . . . . . . . 122

SATA Backplane . . . . . . . . . . . . . . . . . . . . . 122

Removing the SATA Backplane. . . . . . . . . . . 122

Installing the SATA Backplane . . . . . . . . . . . 124

System Board . . . . . . . . . . . . . . . . . . . . . . 124

Removing the System Board . . . . . . . . . . . . 124

Installing the System Board . . . . . . . . . . . . 126

book.book Page 7 Monday, August 9, 2010 3:07 PM

8Contents

4 Troubleshooting Your System . . . . . . . . 129

Safety First—For You and Your System . . . . . . . . 129

Troubleshooting System Startup Failure. . . . . . . . 129

Troubleshooting External Connections . . . . . . . . 130

Troubleshooting the Video Subsystem. . . . . . . . . 130

Troubleshooting a USB Device . . . . . . . . . . . . 130

Troubleshooting a Serial I/O Device. . . . . . . . . . 131

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 131

Troubleshooting a Wet System. . . . . . . . . . . . . 132

Troubleshooting a Damaged System. . . . . . . . . . 134

Troubleshooting the System Battery . . . . . . . . . . 134

Troubleshooting the Power Supply . . . . . . . . . . 135

Troubleshooting System Cooling Problems . . . . . . 135

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 136

Troubleshooting System Memory . . . . . . . . . . . 137

Troubleshooting an Internal USB Key . . . . . . . . . 139

Troubleshooting an Optical Drive . . . . . . . . . . . 140

Troubleshooting a Hard Drive . . . . . . . . . . . . . 141

Troubleshooting the PERC S300 Controller . . . . . . 142

Troubleshooting Expansion Cards . . . . . . . . . . . 143

Troubleshooting the Processor . . . . . . . . . . . . 144

book.book Page 8 Monday, August 9, 2010 3:07 PM

Contents 9

5 Running the System Diagnostics . . . . . . 147

Using Online Diagnostics . . . . . . . . . . . . . . . . 147

Embedded System Diagnostics Features . . . . . . . . 147

When to Use the Embedded System Diagnostics . . . . 148

Running the Embedded System Diagnostics . . . . . . 148

System Diagnostics Testing Options . . . . . . . . . . 149

Using the Custom Test Options . . . . . . . . . . . . . 149

Selecting Devices for Testing . . . . . . . . . . . 149

Selecting Diagnostics Options . . . . . . . . . . . 149

Viewing Information and Results . . . . . . . . . . 150

6 Jumpers and Connectors . . . . . . . . . . . 151

System Board Jumpers . . . . . . . . . . . . . . . . . 151

System Board Connectors . . . . . . . . . . . . . . . . 152

SATA Backplane Board Connectors. . . . . . . . . . . 155

Disabling a Forgotten Password . . . . . . . . . . . . 156

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 157

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 157

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

book.book Page 9 Monday, August 9, 2010 3:07 PM

10 Contents

book.book Page 10 Monday, August 9, 2010 3:07 PM

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