Dell OptiPlex GX270 User manual

www.dell.com | support.dell.com

Dell™ OptiPlex™ Systems

Setup and Quick

Reference Guide

Models DHS, DHP, and DHM

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Contents 3

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding Information for Your Computer . . . . . . . . . . . . . . 5

CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 8

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

When Using Your Computer . . . . . . . . . . . . . . . . . . . . 10

When Working Inside Your Computer . . . . . . . . . . . . . . 11

Getting Started/Setup . . . . . . . . . . . . . . . . . . . . . . . 12

Monitor Connections . . . . . . . . . . . . . . . . . . . . . . . . 16

Completed Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Drivers and Utilities CD . . . . . . . . . . . . . . . . 19

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . 20

Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 20

Running the Dell IDE Hard Drive Diagnostics . . . . . . . . . . 22

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . 22

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 24

Limited Warranties and Return Policy . . . . . . . . . . . . . . . 25

Limited Warranty for the U.S. . . . . . . . . . . . . . . . . . 25

"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 28

Limited Warranty Terms for Canada . . . . . . . . . . . . . . 29

"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . . 33

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4Contents

Dell Software and Peripherals (Canada Only) . . . . . . . . . . 33

One-Year End-User Manufacturer Guarantee

(Latin America and the Caribbean Only) . . . . . . . . . . . . 34

Intel®Warranty Statement for Pentium®and

Celeron®Processors Only (U.S. and Canada Only) . . . . . . . 36

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Setup and Quick Reference Guide 5

About This Guide

This document contains getting started/setup, solving problems, and safety, regulatory, and

warranty information about your Dell™OptiPlex™ computer.

To obtain the latest versions of the documents on your hard drive, see the Dell Support

website at support.dell.com.

Regulatory model numbers appear throughout this document; their chassis type

equivalents are shown below:

Finding Information for Your Computer

Regulatory Model Numbers and Chassis Types

DHS = small desktop (SD) chassis

DHP = small form-factor (SF) chassis

DHM = small mini-tower (SMT) chassis

What Are You Looking For? Find it Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

Drivers and Utilities CD (also known as the

ResourceCD)

Documentation and drivers are already installed on your computer

when shipped from Dell. You can use the CD to reinstall drivers, run

the Dell Diagnostics, or access your documentation.

Readme files may be included on your CD to provide last-minute

updates about technical changes to your computer or advanced

technical-reference material for experienced users or technicians.

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6Setup and Quick Reference Guide

www.dell.com | support.dell.com

• Express Service Code and Service Tag

• Microsoft®Windows®License Label

Express Service Code and Product Key Label

These labels are located on your

computer.

• How to reinstall my operating system Operating System CD and Installation Guide

After you reinstall your operating system using the Operating System

Reinstallation CD, use the Drivers and Utilities CD to reinstall

drivers for the devices that came with your computer.

The product key for your operating system is located on your

computer.

• How to remove and replace parts

• How to obtain technical specifications

• How to configure system settings

• How to troubleshoot and solve problems

User’s Guide

Windows Help and Support Center

1Click the Start button and click Help and Support.

2Click User’s and system guides and click User’s guides.

Microsoft Windows 2000

Double-click the User’s Guides icon on your desktop.

What Are You Looking For? Find it Here

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Setup and Quick Reference Guide 7

• Latest drivers for my computer

• Answers to technical service and support

questions

• Online discussions with other users and

technical support

• Documentation for my computer

Dell Support Website — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from

technicians, and online courses

• Community Forum — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such as

memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications,

and white papers

• Service call status and support history

• Top technical issues for my computer

• Frequently asked questions

• File downloads

• Details on my computer configuration

• Service contract for my computer

Dell Premier Support Website —

premiersupport.dell.com

The Dell Premier Support website is customized for corporate,

government, and education customers. This website may not be

available in all regions.

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a

modem)

Windows Help and Support Center

1Click the Start button and click Help and Support.

2Type a word or phrase that describes your problem and click the

arrow icon.

3Click the topic that describes your problem.

4Follow the instructions on the screen.

What Are You Looking For? Find it Here

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8Setup and Quick Reference Guide

www.dell.com | support.dell.com

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help protect

your computer and working environment from potential damage.

General

• Do not attempt to service the computer yourself unless you are a trained service

technician. Always follow installation instructions closely.

• To help prevent electric shock, plug the computer and device power cables into properly

grounded electrical outlets. These cables are equipped with 3-prong plugs to help ensure

proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

If you must use an extension cable, use a 3-wire cable with properly grounded plugs.

• To help avoid the potential hazard of electric shock, do not use your computer during an

electrical storm.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any

cables or perform maintenance or reconfiguration of this product during an electrical

storm.

• If your computer includes a modem, the cable used with the modem should be

manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-

compliant RJ-11 modular plug.

• Before you clean your computer, disconnect the computer from the electrical outlet.

Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol

cleaners, which may contain flammable substances.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the

computer before disconnecting a device from the computer.

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Setup and Quick Reference Guide 9

• To avoid shorting out your computer when disconnecting a network cable, first unplug

the cable from the network adapter on the back of your computer, and then from the

network jack. When reconnecting a network cable to your computer, first plug the cable

into the network jack, and then into the network adapter.

• To help protect your computer from sudden, transient increases and decreases in

electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply

(UPS).

• Ensure that nothing rests on your computer’s cables and that the cables are not located

where they can be stepped on or tripped over.

• Do not push any objects into the openings of your computer. Doing so can cause fire or

electric shock by shorting out interior components.

• Keep your computer away from radiators and heat sources. Also, do not block cooling

vents. Avoid placing loose papers underneath your computer; do not place your computer

in a closed-in wall unit or on a bed, sofa, or rug.

• Do not spill food or liquids on your computer. If the computer gets wet, consult your

User’s Guide.

CAUTION: Safety Instructions (continued)

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10 Setup and Quick Reference Guide

www.dell.com | support.dell.com

When Using Your Computer

As you use your computer, observe the following safe-handling guidelines.

CAUTION: Do not operate your computer with any cover(s) (including computer

covers, bezels, filler brackets, front-panel inserts, and so on) removed.

• Your computer is equipped with one of the following:

– A fixed-voltage power supply — Computers with a fixed-voltage power supply do not

have a voltage selection switch on the back panel and operate at only one voltage (see

the regulatory label on the outside of the computer for its operating voltage).

– An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit do

not have a voltage selection switch on the back panel and automatically detect the

correct operating voltage.

– A manual voltage selection switch — Computers with a voltage selection switch on

the back panel must be manually set to operate at the correct operating voltage.

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the

switch for the voltage that most closely matches the AC power available in your location. For Japan,

the voltage selection switch must be set to the 115-V position even though the AC power available in

Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to

operate with the AC power available in your location.

• Before working inside the computer, unplug the computer to help prevent electric shock

or system board damage. Certain system board components continue to receive power

any time the computer is connected to AC power.

0W825bk2.book Page 10 Monday, June 28, 2004 5:58 PM

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