Compaq 5000 Series Troubleshooting guide

End-User Replaceable Parts Program

Replacing a Hard Drive

5000 and 7000 Series

Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark

Office.

Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered

trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is subject to change

without notice.

The information in this publication is subject to change without notice and is

provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE

ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION

REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE

LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,

SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER

(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF

BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE

FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE

OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF

WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,

TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND

NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF

ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the

documentation accompanying such products. Nothing herein should be

construed as constituting a further or additional warranty.

Compaq Presario

First Edition (May 2000)

Part Number 198667-001

REPLACING THE HARD DRIVE 3

Replacing the

Hard Drive

The hard drive is used to

store programs and data on

your computer.

Introduction

Your Compaq Internet PC has an Easy Access panel that

makes accessing the internal parts easy. This document

describes how to remove and replace the hard drive

(see Figure 1-1).

Figure 1-1

Important: The hard drive shown may differ slightly from your

replacement hard drive.

▲Caution: Dropping the hard drive may cause damage to the hard

drive and/or loss of data.

4 REPLACING THE HARD DRIVE

Tools Needed

A Phillips screwdriver is needed to remove and replace the

hard drive.

AQuickRestore CD with installation instructions is provided

for configuring your computer after you install your

replacement hard drive.

The QuickRestore CD ships separately from the replacement

hard drive. If you did not receive a QuickRestore CD after

your initial call to service, call 1-800-984-9350.

Warranty Statement

Compaq provides these detailed instructions to ensure your

safety and to keep your PC from being damaged. Following

these instructions also ensures that your PC remains

warranted by Compaq.

Your replacement part is warranted for the longer of 90 days

from the date the part was delivered to you, or the original

One Year Limited Warranty that came with your Compaq

Presario.

Preparing Your Computer for Disassembly

Before beginning the removal and replacement procedure,

complete the following procedure:

1. Remove any diskette or compact discs (CDs) from the

computer.

2. Turn off the computer and any peripheral devices

connected to your computer (see Figure 1-2).

3. Disconnect the power cord from the electrical outlet, and

then from the computer (see Figure 1-3).

4. Disconnect all peripheral device cables from the computer.

REPLACING THE HARD DRIVE 5

I. Disconnecting the Power

1. Turn off the computer using the Power button

(see Figure 1-2).

Figure 1-2

2. Disconnect the power cord from the electrical outlet 1

and computer 2(see Figure 1-3).

Failure to disconnect the power from the computer may

result in personal injury.

Figure 1-3

6 REPLACING THE HARD DRIVE

You do not have to replace the

screw securing the side access

panel. The screw securing the

side panel is used for shipping

purposes only.

II. Opening the Side Access Panel

1. Remove the screw 1securing the side access panel.

Locate the latch 2directly below the screw, press down,

and hold in the down position (see Figure 2-1).

Figure 2-1

Important: Some models may not have a screw 1. This screw is used

for shipping purposes only.

2. Grab the handle and slide the side panel from the chassis

(see Figure 2-2).

▲Caution: Before doing any work inside your computer, ground

yourself by touching a metal part of the chassis.

Figure 2-2

REPLACING THE HARD DRIVE 7

Look at the replacement part

carefully to help identify and

locate the component to be

replaced.

III. Locating the Hard Drive

The hard drive is located inside the chassis wall at the front of

the computer (see Figure 3-1). Turn the computer on its side

with the open side facing up in order to locate it easily.

Note: Your hard drive has icons and markings inside the chassis to make

identifying parts easy.

Figure 3-1

8 REPLACING THE HARD DRIVE

If you leave the computer at

any time during the removal

and replacement procedure,

remember to touch some part

of the metal chassis before

resuming the procedure.

IV. Removing the Hard Drive

To remove the hard drive, complete the following procedure.

1. Remove the screw securing the hard drive bracket to the

chassis base and save it for your replacement hard drive

(see Figure 4-1).

Note: It is recommended that you save the screws removed when

replacing your defective part. You will need them when installing your

replacement part.

Figure 4-1

REPLACING THE HARD DRIVE 9

2. Lift the hard drive bracket tabs 1(withharddrive

attached) from the chassis slots 2(see Figure 4-2).

Figure 4-2

10 REPLACING THE HARD DRIVE

3. Remove the screw securing the hard drive to the hard drive

bracket and save it for your replacement hard drive

(see Figure 4-3).

Note: It is recommended that you save the screws removed when

replacing your defective part. You will need them when installing your

replacement part.

Figure 4-3

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