Comdial GCA70-239 User manual

COMDIAL

Digital Telephone System

Industry-Standard Telephone

User’s Guide

(Interfacedthrough theATI-D)

This user’s guide applies to Industry Standard

Single Line Telephones, such asthe Comdial

2500-xx (when used on Comdial Gxxxx common

equipment with Ixxxx software cartridge Rev. 15

A and later and connected through the Analog

Terminal Interface-ATI-D).

If you need more information,

consult your System User’s Guide

GCA70-239 Station User’s Guide

Introducing The Telephone

Your system may be programmed to provide an intercom dial tone when you lift

the handset. This arrangement is known as“prime intercom.” Your telephone

may, however, be programmed to provide outside line dial tone instead. This

arrangement is known as “prime line automatic” or “idle line preference.” The

instructions included herein are written for telephones with “prime intercom,”

which means that you can dial the system feature codes assoon asyou lift the

handset. If your telephone is arranged otherwise, you must obtain intercom dial

tone before you can dial the various feature codes. To obtain an intercom dial

tone, pressand release the hookswitch after you hear the outside line dial tone.

This action either drops the outside line and causesintercom dial tone to return

to your telephone.

Pressing and releasing the hookswitch is commonly known asflashing the

hookswitch or performing a FLASH. If your telephone is equipped with a TAP

button, you can press it to cause the same effect asperforming aFLASH.

If you lift your handset and do not immediately hear dial tone, wait on line a few

secondsfor the system to return dial tone to your telephone.

Answering Calls

To answer a call,

lift handset.

To answer a call that you hear ringing at another station,

1. lift handset and listen for intercom dial tone,

2. dial t 4,

3. dial number of ringing station.

To answer a call that is ringing at any station in your

pick-up group,

1. lift handset and listen for intercom dial tone,

2. dial # 4.

NOTE: When the attendant station has enabled the night transfer

(of

ringing)

feature,

an outside call can be answered from any

station in the system.

IST Station User’s Guide - 3

To answer a night-transfer call

1. hear ringing (loud ringer, night transfer station, etc.),

2. lift handset and listen for intercom dial tone,

3. dial 80,

4. answer call.

Making Intercom Calls

With intercom as prime line:

1. lift handset and listen for intercom dial tone,

2. dial station extension number.

With outside line as prime line or idle line preference:

1. lift handset and listen for outside line dial tone,

2. press and release hookswitch (flash), or press

TAP

button,

and listen for intercom dial tone,

3. dial station extension number.

Making Outside Calls

With intercom as prime line:

NOTE: The installer must configure your telephone system asa hybrid

systemfor this feature to be available.

1. lift handset and listen for intercom dial tone,

2. dial line group accesscode:

9 = group 1

81= group 2

82 = group 3

= group 4

3. listen for outside line dial tone,

4. dial number.

With outside line as prime line or idle line preference:

1. lift handset and listen for outside line dial tone,

2. dial number.

/ST Station User’s Guide - 4

GCA 70-239 Station User’s Guide

To send a hookflash signal over the outside line during a call,

1. press and release hookswitch (flash), or press TAP if

available,

2. listen for intercom dial tone,

3. dial # 04,

4. listen for host system reply.

Speed Dialing

With intercom as prime line,

NOTE: The installer must configure your station with idle line pref-

erencefor this feature to work properly since the last line used

could be busy and therefore not be available for use when

needed.

1. lift handset and listen for intercom dial tone,

2. press and release hookswitch (flash), or pressTAP button i

available (dial tone will stop),

3. dial 0 - 1 for station speed dial,

4. dial +K01 - +I+99 for system speed dial,

5. hang up handset to end call.

With outside line as prime line or idle line preference:

1. lift handset and listen for outside line dial tone,

2. press and release hookswitch (flash), or pressTAP button if

available,

3. listen for intercom dial tone,

4. press and release hookswitch (flash), or press TAP button if

available (dial tone will stop),

5. dial 0 - 1 for station speed dial.

6. dial t 01 - S 99 for system speed dial,

7. hang up handset to end call.

IST Station User’s Guide - 5

Redialinla The Last Number

With intercom as prime line:

NOTE: The installer must configure your station with idle lineprefer-

ence for this feature to work properly since the last line used

could be busy and therefore not be available for use when

needed.

1. lift handset and listen for intercom dial tone,

2. press and release hookswitch (flash), or press TAP button if

available (dial tone will stop),

3. dial # for last number redial.

With outside line as prime line or idle line preference:

1. lift handset and listen for outside line dial tone,

2. press and release hookswitch (flash), or press TAP button if

available,

3. listen for intercom dial tone,

4. press and release hookswitch (flash), or press TAP button if

available (dial tone will stop),

5. dial # for last number redial.

Holding Calls

i To place an outside call on hold or to retrieve a held call,

1. establish call,

2. press and release hookswitch (flash), or press TAP button if

available. (If IST has HOLD button available, press it.)

IST Station User’s Guide - 6

GCA 70-239 Station User’s Guide

Parking Calls

To park an outside call for retrieval,

1. while on line, press and release hookswitch (flash), or press

TAP button, if available (outside call is placed on hold and

intercom dial tone sounds),

2. dial +%:,

3. dial park orbit accesscode (91- 99),

4. hangup.

To retrieve a parked call,

1. hear announcement of park orbit number,

2. pick up handset and listen for intercom dial tone,

3. dial M-99,

4. answer call.

Using Screened Transfer

To transfer an outside call to a system station,

1. answer outside call,

2. press and release hookswitch (flash), or pressTAP button if

available (outside call is placed on hold automatically),

3. dial extension number of party to be transferred to,

4. when intercom party answers, announce call,

5. hang up handset.

If the called party is busy or does not answer,

press and release hookswitch (flash), or press TAP button if

available. Outside call is retrieved.

IST Station User’s Guide - 7

Using Unscreened Transfer

To transfer an outside call to a system station,

1. answer outside call,

2. press and release hookswitch (flash), or press TAP button if

available (outside call is placed on hold automatically),

3. dial extension number of party to be transferred,

4. listen for ring back,

5. hang up handset. If transferred call is not answered after a

pre- programmed length of time, it will ring back at your IST

station.

To answer recall of transferred call,

lift handset when you hear ringing.

Conferencing

To conference with an outside line and a system station,

NOTE: When you set up a conference call with an outside line and an

inside station, call the outside line first.

1. make call on outside line,

2. press and release hookswitch (flash), or press TAP button if

available (call isplaced on hold automatically),

3. listen for intercom dial tone and dial station extension

number,

4. when intercom party answers, press and release hookswitch

(flash), or press TAP button if available. Conference is

established.

NOTE: CoFference volume level is dependent upon the quality of the

external line.

To drop out of a conference,

hang up.

IST Station User’s Guide - 8

GCA 70-239 Station User’s

Guide

Using LCD Messaging

You can set system-supplied messagesat your station to be displayed at an LCD

speakerphone.

To turn on a message at your station,

1. lift handset and listen for intercom dial tone,

2. dial % 02,

3. dial message code number (0 through 9 -- seeattendant for a

list of available messages),

4. hang up handset.

To cancel message,

press# 02.

Using Station-to-Station Messaging

If your station hasBusy Lamp Field (BLF) appearance at another station, a

call-back message indication can be left at that station.

To activate messaging,

1. make intercom call and hear ringing tone,

2. dial +E7. BLF light at called station flutters.

To cancel messaging,

1. lift handset and listen for intercom dial tone,

2. dial # 7,

3. dial extension number of station at which messagecall-back

indication was left,

4. hang up.

To enable the Tracker pager at your station,

1. pressINTERCOM,

2. dial X 06.

To disable the Tracker pager at your station,

1. press INTERCOM,

2. dial # 06.

IST Station User’s Guide - 9

Station User’s Guide GCA 70-239

To send a call back message to someone’s Tracker Pager after

receiving a ring-no-answer,

1. Make an intercom call to someone and receive no answer,

2. Presspreprogrammed TRACK button (or dial #Ol),

3. After your station returns to idle* hang up handset or press

SPEAKER to end. The Pager-Tracker system will transmit

your station extension number to called party’s Tracker Pager

display. (Some models will also display your station name if

the system is programmed to include station names.)

* Zfthe Trackerpaging system does not accept your action, an

error tone will sound back at your telephone.

To park a call and have Tracker Pager tell someone

to retrieve the call,

1. answer call and press TRNS/CNF,

2. dial extension and hear ringback

3. press TRACK (or dial # 01),

4. your display shows park orbit (91-99) and then

returns to idle*,

Hang up handset or press SPEAKER to end. The Tracker

paging system will transmit orbit dialing code and caller ID

information, if available, to called party’s Tracker Pager

display. (Alpha/numeric models display #91 through #99

while numeric-only models display -91 through -99.)

* Zfthe Tracker paging systemdoes not accept your action, an

error tone will sound back at your telephone.

To respond when your Tracker Pager displays park orbit

dialing code,

1. From any system station, pressINTERCOM,

2. Dial displayed orbit code (# 91-99),

3. Retrieve call.

Sending An External Page

NOTE: Sending an external page requires an external paging unit.

To make an external page,

1. lift handset and listen for intercom dial tone,

2. dial 89,

3. make paging announcement and hang up.

IST Station User’s Guide - 10

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