Cisco TelePresence MSE 8710 User manual

Cisco TelePresence

Server MSE 8710

Getting started

61-0025-04

Contents

General information ................................................................................................................ 3

About the Cisco TelePresence Server MSE 8710 ............................................. 3

Port and LED locations .............................................................................................. 3

LED behavior .............................................................................................................................. 4

Front panel LED behavior ........................................................................................ 4

Installing the Cisco TS MSE 8710 ......................................................................................... 5

Step one: Install the Cisco TS MSE 8710 blade into the MSE 8000 ............ 5

Step two: Allocate port licences ............................................................................ 7

Step three: Connect to Ethernet Port A .............................................................. 7

Initial configuration ................................................................................................................. 8

Step one: Configure Ethernet Port A settings .................................................. 8

Step two: Assign an IP address to the Cisco TS MSE 8710 ........................... 8

Configuring the Cisco TS MSE 8710 ................................................................................... 9

Step one: Log in to the Cisco TS MSE 8710 ........................................................ 9

Step two: Configuring settings, conferences, endpoints and rooms ......9

Checking for updates ............................................................................................................10

Troubleshooting and technical support information ...............................................11

Using the event log to help solve a problem ..................................................11

Getting more help ....................................................................................................11

Disclaimers and notices ........................................................................................................12

General information

About the Cisco TelePresence Server MSE 8710

The Cisco TelePresence Server MSE 8710 (Cisco TS MSE 8710) is a Cisco

TelePresence MCU MSE 8510 running the Cisco TelePresence Server software

application.The MCU MSE 8510 is a technologically advanced media processor that

fits into an MSE 8000 chassis, combining continuous presence high definition video

conferencing and the highest possible voice quality.

Port and LED locations

Figure 1 shows the position of ports and LEDs on the Cisco TS MSE 8710.

Figure 1: Cisco TS MSE 8710 front panel

Console Port

USB Port

& Activity LEDs

Status LED

Alarm LED

Admin Port

& Activity LEDs

Ethernet Ports & Status LEDs

Power LED

LCD Display

LED behavior

Front panel LED behavior

Table 1 describes the behavior of the LEDs on the front of the Cisco TS MSE 8710.

Table 1: Cisco TS MSE 8710 front panel LED behavior

LED Color Indicates

USB Port Activity Green Reserved for future expansion

Admin Port Activity Green Reserved for future expansion

Status Green The Cisco TS MSE 8710 is operating

normally

Alarm Red The Cisco TS MSE 8710 is booting or

has developed a fault, for example:

temperature is outside normal limits

battery failure of the internal clock

Refer to the web interface for more

information about the problem (go to

the configuration page for your Cisco TS

MSE 8710).

Ethernet Port Status, for each

Ethernet port:

FDX Green The link has been established as a full-

duplex link

Act Green Packets are being transmitted on this

port.

Link Green The speed of the link from this port

which is either 100, or 1000Mbps.

Power Blue The CiscoTS MSE 8710 is receiving

power from the MSE 8000 chassis

Installing the Cisco TS MSE 8710

Step one: Install the Cisco TS MSE 8710 blade into the MSE 8000

1 Remove the blade or blanking blade from the slot into which you are going to

install the Cisco TS MSE 8710:

i Using a No. 1 Phillips screwdriver, loosen the screws in the retaining

latches with an anti-clockwise quarter turn.

Important: Before installing the Cisco TS MSE 8710 into the MSE 8000,

read the safety information guide for the MSE 8000 chassis at

http://www.cisco.com/go/telepresence/safety.

Although blades are hot-swappable parts, you must only remove one

blade at any time. Remove the power from the MSE 8000, if you need to

remove more than one blade at a time.

Before hot-swapping a blade, shut down the blade using the web

interface. Do not shut down a blade during a software upgrade or if the

blade is processing (for example, if a conference is taking place on a

Server blade blade).

The MSE 8000 backplane uses high performance data connectors. Do not

remove Cisco TS MSE 8710 blades unless absolutely necessary because

doing so may reduce the life of those connectors.

Make sure that you have the correct power requirements and sufficient

power in your PSU; for information on powering the MSE 8000 refer to

the Getting Started Guide on http://www.tandberg.com/support/video-

conferencing-documentation.jsp).

You must install either a blade or a blanking blade in each of the ten

positions in the chassis.

Installing the Cisco TS MSE 8710

ii Open both retaining latches on the front of the blade or blanking blade.

When open, a retaining latch is at a 90° angle perpendicular to the front of

the blade.

iii Slide out the blade or blanking blade.

2 Open both retaining latches on the front of the Cisco TS MSE 8710. When

open, a retaining latch is at a 90° angle perpendicular to the front of the blade.

3 Slide the Cisco TS MSE 8710 into the blade slot (as shown in Figure 2) until it

stops.

4 Simultaneously close both retaining latches on the blade (thereby engaging the

connectors at the rear of the blade) to secure it in the chassis as shown in

Figure 3.

5 Using a No. 1 Phillips screwdriver, tighten the screws in the retaining latches

with a clockwise quarter turn.

The power is connected automatically as soon as you close the latches. The LCD

panel displays messages as parts are checked and eventually you see “Waiting for

application to boot” after which the Cisco logo appears followed by the IP address

allocated to the Cisco TS MSE 8710.

Figure 2: Inserting a blade into the chassis

Installing the Cisco TS MSE 8710

Figure 3: Closing the retaining latches on the front of a blade

Step two: Allocate port licences

Port licenses must be allocated to the Cisco TS MSE 8710 from the Supervisor's Port

licenses page. Refer to the online help for assistance.

Step three: Connect to Ethernet Port A

Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a

hub, to minimize interference from other devices on the network). The Ethernet

port is a 10/100/1000 Mbps auto-sensing connection.

Ethernet Ports B, C and D may not be supported in the software supplied

with your blade. Do not connect to these ports unless the web interface

allows you to configure them. Do not connect multiple ports to the same

subnet unless instructed to do so by the web interface.

Initial configuration

Step one: Configure Ethernet Port A settings

The default setting for the Cisco TS MSE 8710 Ethernet ports is auto-sensing mode.

If the switch ports to which you connect the Cisco TS MSE 8710 are not also set to

auto-sensing mode, then you need to configure the Cisco TS MSE 8710 Ethernet

ports to use the same speed and duplex mode.

To configure Ethernet Port A, log in to the Supervisor’s web interface and go to

Hardware > Blades. For more information about configuring the port, refer to the

online help accessible from the Supervisor’s web interface.

Step two: Assign an IP address to the Cisco TS MSE 8710

You can use the Supervisor’s web interface to configure the IP addresses of all blades

installed in the MSE 8000. Note that all blades are supplied with DHCP enabled and

therefore the Cisco TS MSE 8710 will attempt to find an IP address. The LCD panel

will show the IP address allocated. You can either keep this setting or assign static IP

addresses to a blade from the Supervisor’s web interface. To view or configure the IP

address of the Cisco TS MSE 8710, log in to the Supervisor and go to Hardware >

Blades. To access the web interface of the Cisco TS MSE 8710, go to Hardware >

Blades and click the IP address of that blade.

Both ends of the Ethernet connection must be configured in the same

way. For example, either configure both ends of the link to be auto-

sensing or configure both ends to operate at the same speed and duplex.

To establish a 1000Mbps connection, both ends of the link must be

configured as auto-sensing.

Configuring the Cisco TS MSE 8710

Step one: Log in to the Cisco TS MSE 8710

All administration of the Cisco TS MSE 8710 is performed via the web interface.

To log in to the web interface of the Cisco TS MSE 8710.

1 Log in to the Supervisor’s web interface.

2GotoHardware > Blades and click the IP address of the Cisco TS MSE 8710.

3 Enter the user name admin with no password.

Step two: Configuring settings, conferences, endpoints and

rooms

Use the online help to configure your Cisco TS MSE 8710. You may need to

configure the network and the systems settings, then go on to add conferences,

endpoints and rooms. The online help also tells you how to provide instructions for

users who will log in from a room and start conferences.

Cisco recommends that you change the admin account to use a password

as soon as possible. To do that, click Change password on the Login

information page or go to Users, click the admin link, and provide the

required user information.

Checking for updates

It is a good idea to regularly check for updates to the main Cisco Telepresence Server

software image on the Cisco web site. This section describes how to upgrade the

Cisco Telepresence Server using the web. Note that you can also upgrade the Cisco

Telepresence Server using FTP; this can be more reliable if you are upgrading the

device remotely. Upgrading your device via FTP is described in the release notes that

are available alongside the software images in the support section of the web site.

To check for, and download, updates:

1 Log in to the Cisco TS MSE 8710 web interface and go to Status.

2 Make a note of the software version that is currently installed.

3 Go to the support section of the web site and check if a more recent release is

available for the Cisco TS MSE 8710.

4 If a more recent release is available, download it and save it locally.

To upgrade the Cisco TS MSE 8710:

1 Unzip the software release file that you downloaded.

2 In the Cisco TS MSE 8710 web interface, go to Configuration > Upgrade.

3 In the Main software image section, click Browse and locate the unzipped file.

4Click

Upload software image. The browser begins uploading the file to the

Cisco TS MSE 8710, and a new browser window opens to indicate the progress

of the upload. When finished, the browser window refreshes and indicates that

the software upgrade is complete.

5Goto

Settings > Shutdown to shut down and restart the Cisco TS MSE 8710.

Note that shutting down the Cisco TS MSE 8710 will disconnect all

participants.

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