Canon IP1500 - PIXMA Color Inkjet Printer User manual

PIXMA iP1500

SERVICE

MANUAL

Canon

shallberetainedforreferencepurposesbyAuthorizedServiceFacilitiesofCanonU.S.A.Its unauthorized useisprohibited.

( 2 / 21 )

1. PRODUCT LIST

1-1. Main Units

Product name Product code Sales territory Remarks

9319A001AA US

9319A002AA CA

9319A003AA LAM LVT

9319A004AA LAM HVT

9319A005AA EMB

9319A005AB EMB

9319A008AA ASA HVT

9319A009AA AU

9319A010AA KR

9319A011AA GB

9319A012AA JP

9319A013AA TW

9319A014AA HK

9319A015AA CN

Canon Bubble Jet Printer

iP1500

9319A017AA EUM

1-2. Options

None

1-3. Consumables

Product name Product code Sales territory Remarks

Canon Ink Tank

BCI-24 Black

6881A001AA

6881A002AA

6881A003AA

6881A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color

6882A001AA

6882A002AA

6882A003AA

6882A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Black Twin Pack

6881A008AA

6881A009AA

6881A010AA

6881A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color Twin Pack

6882A008AA

6882A009AA

6882A010AA

6882A011AA

JPN

EUR

USA/CAN

ASIA/AUST

In common with the

S200, S200x, S300,

S330, i320, i350,

i355, i250, and i255

( 3 / 21 )

2. PRODUCT SPECIFICATIONS

2-1. Printer Main Unit Specifications

Paper feeding method ASF

Resolution 4,800 x 1,200 dpi (max.)

Printing speed Measured by throughput patterns Fine_BK and Fine_CL.

BK 13.2 ppm (BK throughput pattern)HQ

CL 6.8 ppm (CL throughput pattern)

BK 18 ppm (BK throughput pattern)

CL 13 ppm (CL throughput pattern)

Printing direction Bi-directional / Uni-directional (automatically switched according to print data

and print mode)

Draft mode print duty 50% duty

Print width 203.2 mm (8 inches)

Interface USB (2.0) Full Speed only

Supported print head Service part: QY6-0054-000

No. of pages that can be printed

CL CL approx. 170 pages, BK approx. 520 pages

(SCID No.5 pattern, default print mode)

BK BK approx. 300 pages (1500 character pattern, default print mode)

ASF stacking capacity

Paper weight

Max. 10 mm (Approx. 100 pages of 75 g/m2)

64 to 105 g/m2

Plain paper 10 mm or less

High Resolution Paper 10 mm (Approx. 80 sheets) or less

Glossy Photo Paper A4, LTR: 10 sheets or less

4x6: 20 sheets or less

Photo Paper Pro,

Photo Paper Plus Glossy,

Matte Photo Paper,

Photo Paper Plus Semi-gloss

A4, LTR, 5x7: 10 sheets or less

4x6: 20 sheets or less

Photo Paper Plus Double Sided 1 sheet

Transparency 30 sheets or less

Envelope 10 sheets or less

T-shirt Transfer 1 sheet

Photo Stickers 1 sheet

Borderless printing Up to A4, LTR

Detection function

Cover open Available

Presence of print head Available

Presence of ink tank Not available

Presence of paper Available

Paper width Not available

Waste ink absorber full Available

Remaining ink amount Available (Detected by dot counting. Reset by user operation. Enabled at

default.)

Print head alignment Available (11 types)

Acoustic noise level

Fine (Glossy Photo Paper / Fine

mode)

Approx. 43 dB (Sound pressure level ISO9296)

HQ Approx. 46 dB

HS Approx. 55 dB

Environmental requirements

During operation Temperature: 5C to 35C (41F to 95F)

Humidity: 10% to 90%RH (no condensation)

Non-operation Temperature: 0C to 40C (32F to 104F)

Humidity: 5% to 95%RH (no condensation)

( 4 / 21 )

Power supply

Input voltage / Frequency AC 100 to 127 V, 50/60Hz (LV)

AC 220 to 240 V, 50/60Hz (HV)

During printing Approx. 8 W

Power consumption:

Stand-by status Approx. 1 W

External dimensions

With the paper support extended

(no paper output tray)

Approx. 416 (W) x 250 (D) x 305 (H) mm

With the paper support retracted

(no paper output tray)

Approx. 416 (W) x 207 (D) x 165 (H) mm

Weight Approx. 2.5 kg (excluding the print head and ink tanks)

Related standards

Electromagnetic radiance,

Electrical safety

VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC,

Gost-R, DENAN, UL, C-UL, CB Report, GS, FT, SASO, SPRING, Korea EK,

IRAM

Note: Not Blue Angel compliant.

2-2. Product Life

Specified print volume or the years of use, whichever comes first.

- 3 years of use

- Print volume: 4,000 pages

- Black: 2,000 pages (A4, standard mode, 1,500 character pattern)

- Color: 1,200 pages (A4, 7.5% duty per color pattern)

120 pages (A4, photo, borderless printing)

80 pages (4 x 6, photo, borderless printing)

600 pages (Postcard, photo, borderless printing)

Note: The above print volume breakdown is estimated using average user consumption patterns.

2-3. Print Head Specifications

Type 4-color integrated type (ink tank separate type)

Print head BK: 320 nozzles in 2 vertical lines

C/M/Y: 128 nozzles in 2 vertical lines per color

Ink droplet: BK 30 pl, CL 5 pl / 2 pl

Ink color BK (pigment-based ink)

CL: Y, M, C (high brilliance)

Ink tank BCI-24 Black, BCI-24 Color

Weight Approx. 58g (excluding ink tanks)

Supply method Service part (excluding ink tanks)

Part number: QY6-0054-000

Print head life 4,000 pages (Same as the printer main unit)

Note: Although the print head can be physically installed in the i350, i355, i250, i255, S300, and S330

series printers, it is incompatible with and cannot be used in those models.

( 5 / 21 )

3. ERROR DISPLAY

Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.

3-1. Operator Call Error (LED Blinking in Orange)

LED

blinking Error Corrective action

2 times Paper out Set paper, and press the Resume/Cancel button

to feed the paper.

3 times Paper jam Remove the jammed paper, and press the

Resume/Cancel button.

4 times Ink tank not installed Re-install the ink tanks, and close the access

cover.

5 times Print head not installed or failure has

occurred in the print head.

(Non-supported print head (see page 4) is

installed or print head EEPROM data is

abnormal.)

Install the print head, and close the access cover.

Or, confirm the print head is “QY6-0054-000” and

perform re-installation. If not recovered, with the

print head installed, power the printer off and on.

8 times Waste ink absorber full or platen waste ink

absorber full warning (approx. 95% of the

maximum capacity)

Pressing the Resume/Cancel button will exit the

error, and enable printing.

3-2. Service Call Error (LED Blinking in Orange and Green Alternately)

LED

blinking Error Corrective Action

2 times Carriage error Replace the printer as it has failed.

3 times LF error Replace the printer as it has failed.

7 times Waste ink absorber full or platen waste ink

absorber full

Replace the printer as it has failed.

8 times Print head temperature rise error Replace the printer as it has failed.

9 times EEPROM error Replace the printer as it has failed.

10 times No print head detected excepting print head

replacement (during printing)

Replace the printer as it has failed.

( 6 / 21 )

3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the

remaining ink level detection is enabled, and no Status Monitor display when disabled.)

Note: The Status Monitor display in the table below is for Windows.

Warning Display by Status Monitor

Ink low warning 1 (approx. half level)

Ink low warning 2 (low remaining ink)

Ink low warning 3 (ink level unknown)

( 7 / 21 )

4. SERVICE MODE

To conduct the following functions, a host computer (Windows 98 / ME / 2000 / XP), printer driver and

service tool (QY9-0066) for the iP1500 are needed.

Function Procedure Remarks

Print head manual cleaning

Print head deep cleaning

Paper feed roller cleaning

Select “Cleaning” from the printer driver’s Maintenance.

Select “Deep Cleaning” from the printer driver’s

Maintenance.

1. Remove the paper from the ASF.

2. Select “Roller Cleaning“ from the printer driver’s

Maintenance.

3. Following the instruction from the Status Monitor, load

3 sheets of plain paper in the ASF, and feed them.

Cleaning time: Approx. 40 sec.

Cleaning time: Approx. 70 sec.

Cleaning time: Approx. 2 min.

Test printing

Nozzle check pattern printing

Print head alignment

Select “Nozzle Check“ from the printer driver’s

Maintenance.

1. Select “Print Head Alignment“ from the printer driver’s

Maintenance.

2. Select the optimal value using the printed head

position adjustment pattern.

Nozzle check pattern printing

Significant misalignment can be

adjusted.

Shipment pattern printing

- ROM version

- Number of pages fed

- Waste ink amount

Refer to Shipment inspection pattern*1below. Refer to Shipment inspection

pattern sample*2below.

Host computer and service tool

are required.

EEPROM reset

(Reset of waste ink counter etc.)

Refer to EEPROM reset / Destination setting*3below. Host computer and service tool

are required.

Destination setting Refer to EEPROM reset / Destination setting*3below. Host computer and service tool

are required.

EEPROM information check Refer to Shipment inspection pattern*1below. Host computer and service tool

are required.

*1Shipment inspection pattern printing

a. Install the print head (QY6-0054-000), and press the Power button to turn on the printer. (The LED lights in green.)

b. Load A4-sized paper.

c. Connect the printer to the computer. Using the iP1500 service tool (QY9-0066), select “USB PORT.” (See APPENDIX

2, ip1500 SERVICE TOOL.)

d. Select “TEST PATTERN 1.” The printer starts printing the shipment inspection pattern.

*2Shipment inspection pattern sample

EEPROM contents can be confirmed from the shipment inspection pattern printout (top of the shipment inspection

pattern). See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1, for print sample.

*3EEPROM reset / Destination setting

a. Install the print head (QY6-0054-000), and press the Power button to turn on the printer. (The LED lights in green.)

b. Connect the printer to the computer. Using the iP1500 service tool (QY9-0066), select “USB PORT”. (See APPENDIX

2, iP1500 SERVICE TOOL.)

c. <Destination setting>

Destination can be set by clicking each model name in “SET DESTINATION.”

Confirm the model name by clicking “GET DEVICE ID” after setting change. (If incorrect, it can be changed before

turning the unit OFF/ON.)

When ”EEPROM CLEAR” is checked, the EEPROM is reset after the shipment inspection pattern printing.

( 8 / 21 )

5. EXTERNAL VIEW / PARTS LIST

5-1. External Parts, Power Supply Unit, Logic Board Ass’y

5-2. Print Unit

( 9 / 21 )

Parts List

Key Part Number Rank Q’ty Description Remark Common

parts

QY6-0054-000 K 1 PRINT HEAD B

1 QC1-4988-000 J 1 PAPER SUPPORT

2 QM2-1428-000 J 1

UPPER COVER UNIT, WITH

BUTTON

3 QC1-4991-000 J 1 COVER, I/F

QC1-5005-000 J 1 EMBLEM (E) B

4 QC1-5009-000 J 1 EMBLEM (J) B

5 QC1-5019-000 J 1 LABEL, PIXMA (E)

6 QM2-1441-000 I 1 FRONT COVER

7 QM2-1477-000 I 1 LOGIC BOARD ASS’Y

QK1-0756-000 I 1 AC ADAPTER: 100/120V 50/60HZ LV

8 QK1-0757-000 N 1 AC ADAPTER: 220/240V 50/60HZ HV (EUR/ASIA/AU/KR/HK/GB/EUM)

9 QC1-5104-000 I 1 FILM, TIMING SLIT STRIP

10 QC1-4998-000 I 1 SPRING, TIMING SLIT STRIP FILM

11 QC1-1690-000 I 1 LOCK LEVER.BLADE C

12 QM2-1445-000 I 1 CAP UNIT C

13 QM2-1443-000 I 1 BLADE UNIT C

14 QC1-4975-000 I 1 ABSORBER 1, INK MAIN WASTE INK ABSORBER 1

15 QC1-4976-000 I 1 ABSORBER 2, INK MAIN WASTE INK ABSORBER 2

16 QM2-1847-000 I 1 ABSORBER, PLATEN PLATEN WASTE INK ABSORBER

S1 XA9-1493-000 G SCREW, TP M3X8 FOR AC ADAPTER

FOR UPPER CASE UNIT

S2 XB6-7300-605 G SCREW, TP M3X6 MM FOR LOGIC BOARD ASS’Y

FOR LF MOTOR

S3 XB1-2300-405 G SCREW, M3X4 FOR TIMING SLIT STRIP FILM SPRING C

Power cables:

QH2-2720-000 S 1 CORD, POWER 120V (LAM-LV) A

QH2-2724-000 S 1 CORD, POWER 100V-120V (JP) B

QH2-2725-000 S 1 CORD, POWER 100V-120V A

QH2-2726-000 S 1 CORD, POWER 220V-240V A

QH2-2727-000 S 1 CORD, POWER 220V-240V (AU) A

WT3-5156-000 S 1 CORD, POWER 220V-240V (GB, HK) A

WT3-5160-000 S 1 CORD, POWER 220V-240V (KR) A

WT3-5182-000 S 1 CORD, POWER 220V-240V (CHN) A

A: In common with the iP2000 and iP1000

B: In common with the iP2000

C: In common with the iP1000

( 10 / 21 )

6. TROUBLESHOOTING FLOWCHART

6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)

At end of refurbishment, set the printer to the default shipment conditions (with the paper lifting plate

in the raised position, and the carriage locked in the home position), following the steps below.

1. Install the print head, and while pressing and holding the Power button, connect the AC plug.

After the LED lights in green, with the Power button still pressed, press the Resume/Cancel

button 2 times, and release both the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting

with orange.)

2. Print the shipment inspection pattern, and reset the EEPROM, following the procedures in 4.

SERVICE MODE.

3. Press the Power button to turn off the printer. (The paper lifting plate is raised, and the

carriage moves to the print head replacement position.) Remove the print head. (DO NOT

print after this point.)

Open access cover,

and install print head

Power ON

Service Call

Error?

Connect to computer

Shipment inspection

pattern printing

Yes

ee 4. SERVICE MODE for

printing method.

< Shipment inspection pattern check items>

(See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)

1. Non-ejection of ink: Yes NG

2. Top of form: Off the paper NG

3. Vertical lines: Not connected NG

4. Gray area: White lines / uneven density NG

Replace print head and print

shi

ment ins

ection

attern

Main waste ink counter

less than 7%?

Normal Defective

Yes

Service Call

Error?

Visually check the platen waste ink

absorber, and replace it if it is

soiled.

Correct?

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