Avery Dennison Monarch 9825 Service manual

Monarch®

9825®Printer

Each product and program carries a respective written warranty, the only warranty

on which the customer can rely. Avery Dennison Corp. reserves the right to make

changes in the product, the programs, and their availability at any time and without

notice. Although Avery Dennison Corp. has made every effort to provide complete

and accurate information in this manual, Avery Dennison Corp. shall not be liable

for any omissions or inaccuracies. Any update will be incorporated in a later

edition of this manual.

be reproduced, transmitted, stored in a retrieval system, or translated into any

language in any form by any means, without the prior written permission of Avery

Dennison Corp.

WARNING

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at

his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise

emissions from digital apparatus set out in the Radio Interference Regulations of

the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant

les limites applicables aux appareils numériques de la classe A prescrites dans le

Réglement sur le brouillage radioélectrique édicte par le ministère des

Communications du Canada.

Trademarks

Monarch, MPCL, 9800, 9825, 9850, 9855, and 9860are trademarks of Avery Dennison Retail Information

Services LLC.

Avery Dennison® is a trademark of Avery Dennison Corp.

HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc.

Hewlett-Packard is a registered trademark of of Hewlett-Packard, Inc.

Centronics is a registered trademark of Centronics Data Computer Corporation.

TrueType is a registered trademark of Apple Computer, Inc.

Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged.

Avery Dennison Printer Systems Division

170 Monarch Lane

Miamisburg, OH 45342

TABLE OF CONTENTS

GETTING STARTED ..................................................................................... 1-1

Audience................................................................................................ 1-2

Using this Manual ................................................................................... 1-2

Unpacking the Printer.............................................................................. 1-3

Shipping the Printer ............................................................................. 1-3

Ordering Programmer's Manuals............................................................... 1-4

About Monarch® MPCL™ Toolbox Utilities................................................. 1-4

9445™ Printer Online Emulation............................................................... 1-4

Connecting the Power Cable .................................................................... 1-4

Establishing Communications................................................................... 1-5

Connecting the Communication Cable.................................................... 1-5

Using the Control Panel........................................................................... 1-6

Printer Status Lights ............................................................................ 1-6

Button Functions ................................................................................. 1-6

Display ............................................................................................... 1-7

Selecting a Function................................................................................ 1-7

Exiting an Option .................................................................................... 1-8

LOADING SUPPLIES.................................................................................... 2-1

Loading Labels or Tags ........................................................................... 2-2

Loading Labels for the Optional Peel Mode ............................................ 2-6

Using the Optional Tear Bar..................................................................... 2-8

Using Linerless Supply ............................................................................ 2-8

Using Linerless Supply ............................................................................ 2-9

Adding the Peel Edge or Shelf .............................................................. 2-9

Adjusting the Wide/Narrow Knobs ........................................................... 2-13

Table of Contents i

LOADING RIBBON ....................................................................................... 3-1

Loading Ribbon....................................................................................... 3-2

SETTING SUPPLY OPTIONS......................................................................... 4-1

Setting the Supply Type........................................................................... 4-3

Setting the Ribbon .................................................................................. 4-4

Setting the Speed ................................................................................... 4-5

Setting the Feed Mode ............................................................................ 4-6

Changing the Position Settings................................................................. 4-7

Setting the Print Position...................................................................... 4-7

Setting the Supply Position................................................................... 4-9

Setting the Margin Position................................................................. 4-10

Setting the Dispense Position ............................................................. 4-11

Setting the Backfeed Distance ............................................................ 4-11

Using Batch Separators ......................................................................... 4-13

Using Skip Index................................................................................... 4-14

Setting the Print Contrast ...................................................................... 4-15

SETTING COMMUNICATIONS ....................................................................... 5-1

Setting the Baud Rate ............................................................................. 5-2

Setting the Word Length .......................................................................... 5-2

Setting the Stop Bits ............................................................................... 5-3

Setting the Parity .................................................................................... 5-3

Setting the Flow Control .......................................................................... 5-4

Resetting to Default Values...................................................................... 5-4

Using Parallel Communications ................................................................ 5-5

Setting the Port ................................................................................... 5-5

Setting the Mode ................................................................................. 5-6

ii Operator's Handbook

SETTING DEFAULTS.................................................................................... 6-1

Setting the Monetary Sign........................................................................ 6-2

Setting the Secondary Sign...................................................................... 6-3

Setting the Number of Decimal Places ...................................................... 6-4

Setting the Slashed Zero Appearance ....................................................... 6-4

Setting the Power-Up Mode...................................................................... 6-5

Changing the Prompt Set ......................................................................... 6-6

Using Flash Storage................................................................................ 6-6

Using Flash Memory................................................................................ 6-7

Formatting Flash Memory ..................................................................... 6-7

Checking Available Flash Memory ......................................................... 6-8

Packing Flash Memory ......................................................................... 6-9

Memory Guidelines ............................................................................... 6-10

USING SCRIPTS .......................................................................................... 7-1

Initial Script Startup Procedures ............................................................... 7-2

Viewing Script Information ....................................................................... 7-2

Downloading a Script .............................................................................. 7-3

Enabling a Script .................................................................................... 7-4

Deleting a Script ..................................................................................... 7-5

Enabling Status Polling............................................................................ 7-6

Using Immediate Commands .................................................................... 7-7

PRINTING ................................................................................................... 8-1

Printing.................................................................................................. 8-1

On-Demand Mode Printing ....................................................................... 8-2

Printing an Error Label ......................................................................... 8-2

Pausing a Batch...................................................................................... 8-3

Restarting a Batch .................................................................................. 8-3

Canceling a Paused Batch ....................................................................... 8-4

Table of Contents iii

Repeating a Batch................................................................................... 8-6

Printing TrueType® Fonts ........................................................................ 8-7

Licensing Your Fonts............................................................................... 8-7

CARE & MAINTENANCE............................................................................... 9-1

Clearing Label Jams................................................................................ 9-1

Cleaning ................................................................................................ 9-1

Replacing the Printhead .......................................................................... 9-5

DIAGNOSTICS & TROUBLESHOOTING ....................................................... 10-1

Factory Set Password............................................................................ 10-1

Checking the Software Version............................................................... 10-1

Printing a Test Label ............................................................................. 10-2

Checking Supply Quality........................................................................ 10-3

Using Password Protection .................................................................... 10-4

Enabling the Password (System Administrators only)............................. 10-4

Service Diagnostics............................................................................... 10-5

Troubleshooting.................................................................................... 10-6

Error Messages .................................................................................... 10-7

Common Errors..................................................................................... 10-8

SPECIFCATIONS .........................................................................................A-1

Printer ...................................................................................................A-1

Supplies.................................................................................................A-2

Linerless Supplies ...............................................................................A-2

Ribbon Specification ...............................................................................A-3

About Ribbons.....................................................................................A-3

Cable Pinouts.........................................................................................A-4

iv Operator's Handbook

ACCESSORIES & OPTIONS..........................................................................B-1

Accessories............................................................................................B-1

Packaging Materials.............................................................................B-1

Factory-Installed Options.........................................................................B-2

Ethernet Information ............................................................................B-2

GLOSSARY ................................................................................................ G-1

INDEX............................................................................................................ 1

Table of Contents v

vi Operator's Handbook

GETTING STARTED

The Monarch® 9825® printer lets you print text, graphics, and bar

codes on thermal transfer (ribbon) and thermal direct labels or tags. The

printer prints labels continuously (in one strip) or on-demand (one label at a

time).

You can print on aperture, die cut, black mark, or continuous (non-indexed)

supplies. Continuous supply must be used in continuous mode. See

"Supply Type" in Chapter 4 for more information about the supply types.

This chapter includes information about

♦ unpacking the printer

♦ connecting the power cord

♦ connecting the communication cable

♦ using the printer's control panel.

Several chapters of this manual have one or more charts showing the

printer's menu structure. For example:

Main Menu

Cancel All

Print Mode Repeat

Batch

Setup Scripts Diagnostics

Supply

Contrast

Defaults

Port

Settings

Flash

Memory

The black boxes show where you are; the bordered boxes show how you got

there.

Getting Started 1-1

Audience

The Operator's Handbook is for the person who prints and applies labels.

Using this Manual

Following is a summary of the contents of this manual.

Chapter Contents

1 Getting Started Contains information about connecting the power

cable and using the control panel.

2 Loading

Supplies

Describes how to load a roll of supply, fan-fold

supply, and tag supply.

3 Loading Ribbon Describes how to load a roll of ribbon.

4 Setting Supply

Options

Using the Supply menu to set the various supply

options (supply, ribbon, feed mode, etc.).

5 Setting

Communication

Values

Using the Port Settings menu to set the serial and

parallel communication values (baud rate, parity,

etc.).

6 Setting Defaults Using the Defaults menu to set the monetary sign,

number of decimal places, prompt set, etc.

7 Using Scripts Using the Scripts menu to load a script, enable a

script, delete a script, etc.

8 Printing Explains how to print labels and use the Pause menu.

9 Care &

Maintenance

Describes how to clear a label jam, clean the printer,

and replace the printhead.

10 Diagnostics &

Troubleshooting

Describes how to print a test label and lists common

problems and their solutions.

A Specifications Contains printer and supply specifications.

B Accessories &

Options

Contains printer accessories and optional equipment.

1-2 Operator's Handbook

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