Alliance Laundry Systems AFB50RSP111TW01 Operating instructions

www.comlaundry.com

Troubleshooting

FLW1536C

Part No. 802850R2

August 2011

Home Frontload

Washers

Refer to Page 6 for Model Numbers

the expressed written consent of the publisher.

802850 1

Table of

Contents

Section 1 – Safety Information ...............................................................3

Locating an Authorized Servicer...........................................................4

Section 2 – Introduction..........................................................................5

Customer Service...................................................................................5

Nameplate Location...............................................................................5

Model Identification ..............................................................................6

Theory of Operation

(Front Control Shown) ..........................................................................7

Section 3 – Troubleshooting....................................................................9

1. Motor Circuit.................................................................................9

2. Troubleshooting Knocking Noise ................................................9

3. No Spin Due to Out-of-Balance Switch Wiring Problem

Starting Serial Nos. Beginning 0307...........................................10

4. Troubleshooting LEDs on Washer Inverter Controls Starting

Machine Serial No. 0911014603 ................................................11

5. No Spin (Washer)........................................................................11

6. Troubleshooting Shock Absorbers..............................................13

7. Error Code Listing ......................................................................15

8. Washer Will Not Start – No LEDs/Lights Lit

(No response to start switch).......................................................16

9. Washer Will Not Start – Door Open Error

(Wash/Rinse LEDs Flashing – Door must be closed and

attempting to lock) ......................................................................18

10. Washer Will Not Start – No Door Lock

(Door LED Flashing) ..................................................................20

11. Motor Will Not Run (Door/Final Spin LEDs Flashing) .............22

12. Washer Will Not Fill – No Communication Error

(Wash/Door LEDs Flashing) ......................................................24

13. Washer Overflows.......................................................................26

14. Pump Does Not Operate .............................................................28

15. Serial Communication Error

(Final Spin/Rinse LEDs Flashing) ..............................................30

16. Washer Will Not Heat – Open/Shorted Temperature Sensor

(Heating LED flashing at end of cycle)

(Models equipped with heater) ...................................................32

17. Washer Will Not Heat (Models equipped with heater)...............34

Section 4 – Adjustments ........................................................................37

18. Cabinet Leveling Legs ................................................................37

19. Loading Door..............................................................................38

20. Door Catch ..................................................................................39

21. Motor Belt Tension.....................................................................41

22. Shipping Braces ..........................................................................42

2802850

Notes

802850 3

Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”

“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal

safety of the operator, user, servicer, and those maintaining the machine.

aDANGER

Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

WARNING

Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

CAUTION

Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property

damage.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will

occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is

important but not hazard related.

In the interest of safety, some general precautions relating to the operation of this machine follow.

• Failure to install, maintain and/or operate this product according to the manufacturer’s

instructions may result in conditions which can produce serious injury, death and/or property

damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically

recommended or published in this Service Manual and unless you understand and have the

skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the product is properly grounded and to reduce the risk of fire,

electric shock, serious injury or death.

W006R2

WARNING

4802850

Safety Information

NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to

cover all possible conditions and situations that may occur. Common sense, caution and care must be

exercised when installing, maintaining or operating the washer.

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do

not understand.

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper

service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is

required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician

and using authorized factory parts.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to

improper assembly or adjustments subjecting you or the inexperienced person making such

repairs to the risk of serious injury, electrical shock or death.

W007

WARNING

If you or an unqualified person perform service on your product, you must assume the

responsibility for any personal injury or property damage which may result. The manufacturer

will not be responsible for any injury or property damage arising from improper service and/or

service procedures.

W008

WARNING

802850 5

Section 2

Introduction

Customer Service

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name and address of the nearest authorized

parts distributor.

For technical assistance, call either of the numbers

listed below:

(920) 748-3121 Ripon, Wisconsin

+32 56 41 20 54 Wevelgem, Belgium

Nameplate Location

When calling or writing about your product, be sure to

mention model and serial numbers. Model and serial

numbers are located on nameplate(s) as shown.

FLW2123N

Nameplate

6802850

Introduction

Model Identification

Information in this manual is applicable to these machines:

AFB50RSP111TW01

AFN50FSP111TW01

AFN50RSP111TW01

AFN51FSP111TN01

ATSA0AWN

ATSA5AWN

CTSA0AWN

802850 7

Introduction

Theory of Operation

(Front Control Shown)

FLW1774S

Control

(Located in control

cabinet)

Cycle

Selector

Start

Switch

Mixing

Valve

Pressure Switch

(Located in control

cabinet)

Inner

Basket

Outer

Tub

Electric

Drain

Pump

Inverter

Control

Belt

Motor

Temperature

Selector

8802850

General

This frontload washer provides some of the same

principles of operation as the typical topload washers.

It senses water level, it dispenses the desired laundry

detergent, agitates the clothes for good cleaning action,

pumps the water out of the washer and spins the

clothing in preparation for the dryer.

The difference in operation is primarily the rotational

washing agitation created for the horizontal basket and

drum. This agitation tumbles the clothes in a clockwise,

pause, and counter-clockwise direction. This reversing

tumbling action provides an efficient washing process

and requires less water.

The cycle begins by pressing the start button, which

locks the loading door after the vend is satisfied. The

type of cycle and water temperature are determined by

the temperature selector switch and the cycle select

switch.

The inner basket starts agitating during the wash water

fill. A column of air is trapped in a pressure bulb and

hose. The air pressure continues to increase as the inner

basket fills with water until it is great enough to

activate the pressure switch which then causes the wash

fill to stop.

The regular and perm press agitate cycle tumble the

clothing in a clockwise direction for a period of 15

seconds, pauses for nine seconds and then tumbles the

clothing in a counterclockwise direction for 15

seconds. This agitation continues until the wash cycle.

The machine stops agitating and turns on the pump

which removes the wash water.

Upon completion of the wash cycle, the machine goes

into two rinse cycles. Fresh cold water is brought into

the inner basket via the mixing valve until the pressure

switch shuts off the water while agitating. The rinse

cycle consists of agitation for a predetermined amount

of time, then a spin mode with the pump running while

the machine goes into a series of 4 short 500 RPM

spins.

After all the rinse cycles have been completed, the

washer goes into a final high spin cycle to extract as

much water as possible from the clothing to prepare

them for the dryer. The spin speeds and duration of

this final high spin cycle are determined by the type of

wash cycle selected (refer to Table 1 or Table 2).

NOTE: Washer may not reach 1000 RPM because

of an out-of-balance condition. Control may limit

speed to 850, 650 or 500 RPM depending on severity

of out-of-balance condition.

Technical

The basic operational system of this washer consists of

the control, temperature switch, inverter control,

pressure switch, water valves, electric pump, A.C.

motor and cycle select switch.

The control performs all timing functions like the timer

in a topload washer.

The inverter control uses a speed sensor on the motor

to measure the drum RPM. Before entering any spin

step, the inverter control measures the RPM of motor to

sense out-of-balance. The inverter control will try to

redistribute the clothes if an out-of-balance condition

exists; the inverter control will limit the spin speed to

several speeds depending on the severity of the out-of-

balance condition. If the out-of-balance condition is

severe enough, the inverter control will limit speed to

90 RPM and will not spin.

NOTE: An out-of-balance switch is used to detect

any out-of-balance condition during spins. If this

switch opens during a spin step, the inverter control

immediately stops and then restarts the spin.

Models Through Serial No. 0911014602

Regular Perm Press Delicate

650

RPM 3

minutes 4

minutes

1000

RPM 3

minutes 2

minutes 0

minutes

Table 1

Models Starting Serial No. 0911014603

Regular Perm Press Delicate

500

RPM 0

minutes 0

minutes 4

minutes

650

RPM 3

minutes 6

minutes 0

minutes

1000

RPM 3

minutes 0

minutes

Table 2

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