Alliance Laundry Systems HC18PC2 Troubleshooting guide

Operation/Maintenance

www.comlaundry.com

Washer-Extractors

Cabinet Hardmount

S, P, and V-Series Microcomputers

Coin and Non-Coin Models

Refer to Page 2 for Model Identification

CHM166C

Keep These Instructions for Future Reference.

(If this machine changes ownership, this manual must accompany machine.)

Part No. F232137R4

September 2008

means without the expressed written consent of the publisher.

F232137 1

Table of

Contents

Introduction......................................................................................... 2

Model Identification ............................................................................. 2

Nameplate Location.............................................................................. 3

Replacement Parts ................................................................................ 3

Customer Service.................................................................................. 3

Safety Information.............................................................................. 4

Explanation of Safety Messages........................................................... 4

Important Safety Instructions ............................................................... 4

Safety Decals ........................................................................................ 6

Operator Safety..................................................................................... 7

Operation............................................................................................. 8

Control Panel ........................................................................................ 8

Display Indications .......................................................................... 9

Operating Instructions .......................................................................... 14

Maintenance ........................................................................................ 16

Daily ..................................................................................................... 16

Beginning of Day............................................................................. 16

End of Day ....................................................................................... 16

Weekly.................................................................................................. 17

Monthly................................................................................................. 17

Quarterly ............................................................................................... 20

Care of Stainless Steel .......................................................................... 22

F232137

2© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Introduction

Model Identification

Information in this manual is applicable to these models:

HC18PC2 HC35VNV NC18VC2 SC35PC3 UC18PC3 UC40VNV

HC18SN2 HC35VX2 NC18VX2 SC35SN2 UC18PN2 UC50PC2

HC18VC2 HC40SN2 NC25VC2 SC35VN2 UC18VN2 UC50PC3

HC18VX2 HC40VC2 NC25VX2 SC35VNV UC18VNV UC50PN2

HC20SN2 HC40VX2 NC27VC2 SC40VN2 UC20PN2 UC50VN2

HC20VC2 HC50PC2 NC27VX2 SC40VNV UC20VN2 UC50VNV

HC20VX2 HC50SN2 NC35VC2 SC50PC3 UC25PC2 UC60PN2

HC25PC2 HC50VC2 NC35VX2 SC50SN2 UC25PN2 UC60SN2

HC25SN2 HC50VNV NC80VCV SC50VN2 UC27PN2 UC60VN2

HC25VC2 HC50VX2 NC80VXV SC50VNV UC27VN2 UC60VNF

HC25VX2 HC60SN2 SC18PC3 SC35PC3 UC27VNV UC60VNV

HC27SN2 HC60VC2 SC18SN2 SC60PN2 UC30PN2 UC80PC2

HC27VC2 HC60VN2 SC18VN2 SC60SN2 UC30VN2 UC80PC3

HC27VX2 HC60VNF SC18VNV SC60VN2 UC35PC2 UC80PN3

HC30SN2 HC60VX2 SC20VN2 SC60VNF UC35PC3 UC80VNV

HC30VC2 HC80PC3 SC25SN2 SC60VNV UC35PN2 UC125VN

HC30VX2 HC80SN3 SC27SN2 SC80SN3 UC35VN2

HC35PC2 HC80VCV SC27VN2 SC80VNV UC35VNV

HC35SN2 HC80VNV SC27VNV SC125VNV UC40PN2

HC35VC2 HC80VXV SC30VN2 UC18PC2 UC40VN2

Introduction

F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Nameplate Location

The nameplate is located at the rear of the machine and

inside door. Always provide the machine’s serial

number and model number when ordering parts or

when seeking technical assistance.

Figure 1

Replacement Parts

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name and address of the nearest authorized

parts distributor.

Customer Service

For technical assistance, call the following number:

(920) 748-3121

Ripon, Wisconsin U.S.A.

CHM167R

1 Nameplate

CHM167R

F232137

4© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Safety Information

Explanation of Safety Messages

Precautionary statements (“DANGER,” “WARNING,”

and “CAUTION”), followed by specific instructions,

are found in this manual and on machine decals. These

precautions are intended for the personal safety of the

operator, user, servicer, and those maintaining the

machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

Important Safety Instructions

1. Read all instructions before using the washer.

2. Refer to the GROUNDING INSTRUCTIONS in

the INSTALLATION manual for the proper

grounding of the washer.

3. Do not wash textiles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, kerosene, waxes, cooking oils, dry-

cleaning solvents, or other flammable or

explosive substances as they give off vapors that

could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents, or

other flammable or explosive substances to the

wash water. These substances give off vapors that

could ignite or explode.

5. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for two weeks or more. HYDROGEN GAS

IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a

washing machine or combination washer-dryer,

turn on all hot water faucets and let the water

flow from each for several minutes. This will

release any accumulated hydrogen gas. The gas is

flammable, do not smoke or use an open flame

during this time.

6. Do not allow children to play on or in the washer.

Close supervision of children is necessary when

the washer is used near children. This is a safety

rule for all appliances.

7. Before the washer is removed from service or

discarded, remove the door to the washing

compartment.

8. Do not reach into the washer if the wash drum is

moving.

DANGER indicates the presence of a

hazard that will cause severe personal

injury, death, or substantial property

damage if the danger is ignored.

DANGER

WARNING indicates the presence of a

hazard that can cause severe personal

injury, death, or substantial property

damage if the warning is ignored.

WARNING

CAUTION indicates the presence of a

hazard that will or can cause minor

personal injury or property damage if the

caution is ignored.

CAUTION

To reduce the risk of fire, electric shock,

serious injury or death to persons when

using your washer, follow these basic

precautions: W023

WARNING

Safety Information

F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

9. Do not install or store the washer where it will be

exposed to water and/or weather.

10. Do not tamper with the controls.

11. Do not repair or replace any part of the washer, or

attempt any servicing unless specifically

recommended in the user-maintenance

instructions or in published user-repair

instructions that the user understands and has the

skills to carry out.

12. To reduce the risk of an electric shock or fire, DO

NOT use an extension cord or an adapter to

connect the washer to the electrical power source.

13. Use washer only for its intended purpose,

washing textiles.

14. Never wash machine parts or automotive parts in

the machine. This could result in serious damage

to the basket.

15. ALWAYS disconnect the washer from electrical

supply before attempting any service. Disconnect

the power cord by grasping the plug, not the cord.

16. Install the washer according to the

INSTALLATION INSTRUCTIONS. All

connections for water, drain, electrical power and

grounding must comply with local codes and be

made by licensed personnel when required.

17. To reduce the risk of fire, textiles which have

traces of any flammable substances such as

vegetable oil, cooking oil, machine oil,

flammable chemicals, thinner, etc., or anything

containing wax or chemicals such as in mops and

cleaning cloths, must not be put into the washer.

These flammable substances may cause the

fabric to catch on fire by itself.

18. Do not use fabric softeners or products to

eliminate static unless recommended by the

manufacturer of the fabric softener or product.

19. Keep washer in good condition. Bumping or

dropping the washer can damage safety features.

If this occurs, have washer checked by a qualified

service person.

20. If the supply cord is damaged, it must be replaced

by a special cord or assembly available from the

manufacturer or its service agent.

21. Be sure water connections have a shut-off valve

and that fill hose connections are tight. CLOSE

the shut-off valves at the end of each wash day.

22. Loading door MUST BE CLOSED any time the

washer is to fill, tumble or spin. DO NOT bypass

the loading door switch by permitting the washer

to operate with the loading door open.

23. Always read and follow manufacturer’s

instructions on packages of laundry and cleaning

aids. Heed all warnings or precautions. To reduce

the risk of poisoning or chemical burns, keep

them out of the reach of children at all times

(preferably in a locked cabinet).

24. Always follow the fabric care instructions

supplied by the textile manufacturer.

25. Never operate the washer with any guards and/or

panels removed.

26. DO NOT operate the washer with missing or

broken parts.

27. DO NOT bypass any safety devices.

28. Failure to install, maintain, and/or operate this

washer according to the manufacturer’s

instructions may result in conditions which can

produce bodily injury and/or property damage.

NOTE: The WARNINGS and IMPORTANT

SAFETY INSTRUCTIONS appearing in this

manual are not meant to cover all possible

conditions and situations that may occur. Common

sense, caution and care must be exercised when

installing, maintaining, or operating the washer.

Any problems or conditions not understood should be

reported to the dealer, distributor, service agent or the

manufacturer.

Safety Information

F232137

6© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

IMPORTANT: Ensure that the recommended

clearances for inspection and maintenance

are provided. Never allow the inspection and

maintenance space to be blocked.

Safety Decals

Safety decals appear at crucial locations on the

machine. Failure to maintain legible safety decals

could result in injury to the operator or service

technician.

To provide personal safety and keep the machine in

proper working order, follow all maintenance and

safety procedures presented in this manual. If

questions regarding safety arise, contact the

manufacturer immediately.

Use manufacturer-authorized spare parts to avoid

safety hazards.

This machine must be installed, adjusted,

and serviced by qualified electrical

maintenance personnel familiar with the

construction and operation of this type of

machinery. They must also be familiar

with the potential hazards involved.

Failure to observe this warning may result

in personal injury and/or equipment

damage, and may void the warranty. SW004

WARNING

Install the machine on a level floor of

sufficient strength. Failure to do so may

result in conditions which can produce

serious injury, death and/or property

damage. W703

WARNING

Be careful around the open door,

particularly when loading from a level

below the door. Impact with door edges

can cause personal injury. SW025

CAUTION

Never touch internal or external steam

pipes, connections, or components.

These surfaces can be extremely hot and

will cause severe burns. The steam must

be turned off and the pipe, connections,

and components allowed to cool before

the pipe can be touched. SW014

WARNING

Safety Information

F232137 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Operator Safety

To ensure the safety of machine operators, the

following maintenance checks must be performed

daily:

1. Prior to operating the machine, verify that all

warning signs are present and legible. Missing or

illegible signs must be replaced immediately.

Make certain that spares are available.

2. Check door interlock before starting operation of

the machine:

a. Attempt to start the machine with the door

open. The machine should not start with the

door open.

b. Close the door without locking it and attempt

to start the machine. The machine should not

start with the door unlocked.

c. Close and lock the door and start a cycle.

Attempt to open the door while the cycle is in

progress. The door should not open.

If the door lock and interlock are not functioning

properly, call a service technician.

3. Do not attempt to operate the machine if any of

the following conditions are present:

a. The door does not remain securely locked

during the entire cycle.

b. Excessively high water level is evident.

c. Machine is not connected to a properly

grounded circuit.

Do not bypass any safety devices in the machine.

NEVER insert hands or objects into

basket until it has completely stopped.

Doing so could result in serious injury.

SW012

WARNING

Never operate the machine with a

bypassed or disconnected balance

system. Operating the machine with

severe out-of-balance loads could result

in personal injury and serious equipment

damage. SW039

WARNING

F232137

8© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Operation

Control Panel

Figure 2 shows the control panel for S, P and

V-computer machines.

Figure 2

The Up and Down keys are used in cycle

selection. Press these keys to move among cycles from

smaller to greater, or greater to smaller.

The Start key is used to start a cycle.

The Stop key is not active in normal RUN

Mode. In RUN Mode it is used only for stopping test

cycle.

The LED display informs operator of various

functions throughout operation of machine. Refer to

tables on the following pages for displays and their

meanings. Indicator lights in LED display indicate

out-of-balance conditions and water levels. Refer to

Figure 2.

B161R

1 Out-of-Balance Condition for VCV, VXV

2 High Water Level

3 Medium Water Level for V-Series

4LowWaterLevel

5 LED Display

6 Keys for Standard OPL

7 Keys for Icon OPL

8 Keys for VC2, VCV, VX2, VXV

Up Down Start Stop

B161R

123

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