Alcatel-Lucent ENTERPRISE 4018 Instruction manual

ENTERPRISE 4018 QUICK USER GUIDE

To make an external call

Dial 9 for you outside line followed by the number.

To make an internal call

Dial extension number.

To end a call

Press the release key

To tran fer a call

While the caller is on the line, dial the extension number, wait for a reply, and hang-

up the recei er to transfer.

To cancel a tran ferring call

While transferring, to retrie e the call, press the enquiry key. This will cut of the

extension you were calling and bring you immediately back to the outside caller.

To Hold a call

While on a call, press the Green line key, when this key begins to flash your caller is

on hold.

To retrieve a held call

Press the flashing green line key.

To Pick Up a call ringing at another exten ion

Press the Pick Up key and lift the recei er.

To Park a call

While the caller is on the line, press the Park key and hang up.

To retrie e this call from another phone, press the Park key followed by the

extension number where it was originally parked.

To Divert your phone

Press the Di ert key,

To Di ert directly to oicemail dial 5999

To di ert to another extension dial in the extension number

To Cancel Divert

Press Di ert key and release.

To make a conference call

Dial First number, when answered scroll down to new call, press ok and dial 2

number. When answered, scroll down to conference and select ok to conference.

Voicemail et-up

Press your flashing mail key, select oicemail, record your name and enter a new 4

digit code. Default password is 0000

To record your per onal greeting

Press your mail key, select oicemail, enter your 4 digit code. Select Personal Options

Select Personal greeting. Record your personal greeting.

To retrieve your voice me age

Press your flashing mail key, select oicemail, enter your 4 digit code, follow

instructions.

1- To listen

7- To erase message

9- To sa e message

0- More Options

To tran fer a caller to voicemail

While caller is on the line, dial 8 followed by the extension number and hang-up

immediately.

To redial

Press the redial key once to dial last caller

Press and hold the redial key until your screen changes to get a list of your last 10

dialled numbers. Scroll through your numbers and press ok to call.

To modify your phone

Scroll down to Settings and press ok. Scroll to phone and press ok. Scroll to ringing

and press ok. Select which option you want. I.e.; Select Int/Ext to select what ring

tone you want etc…

KEY EXPLANATIONS

Redial

Release

Key

Lines

Scroll

Directory

Mail Key

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