Akuvox E21 Series User manual
E21 Series Emergency Station User Manual
E21V
E21A
About this manual
Thank you for choosing Akuvox’s E21 series door phone. This manual is intended for end users, who need to use and configure the
door phone. It provides an overview of the most essential functions and features of the product, whose firmware version is
21.0.2.52.
Contact us
For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Sales email: sales@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products
Content
1. Product Overview...............................................................................................................................................................................................1
1.1. Product Description................................................................................................................................................................................... 1
1.2. Connector Introduction..............................................................................................................................................................................1
2. Daily Use...............................................................................................................................................................................................................2
2.1. Making a Call.............................................................................................................................................................................................. 2
2.2. Receiving a Call......................................................................................................................................................................................... 2
3. Configuration...................................................................................................................................................................................................... 3
3.1. Web Login................................................................................................................................................................................................... 3
3.1.1. Obtaining IP Address...................................................................................................................................................................... 3
3.1.2. Access the Device Website............................................................................................................................................................3
3.2. IP Address Setting..................................................................................................................................................................................... 4
3.2.1. DHCP.................................................................................................................................................................................................4
3.2.2. Static IP............................................................................................................................................................................................. 4
3.3. Account........................................................................................................................................................................................................ 5
3.3.1. SIP Account...................................................................................................................................................................................... 5
3.3.2. SIP Sever 1.......................................................................................................................................................................................6
3.3.3. SIP Sever 2.......................................................................................................................................................................................6
3.3.4. Outbound Proxy Server.................................................................................................................................................................. 6
3.3.5. Transport Type................................................................................................................................................................................. 7
3.3.6. NAT.................................................................................................................................................................................................... 7
3.4. Call Setting..................................................................................................................................................................................................8
3.4.1. No Answer Call.................................................................................................................................................................................8
3.4.2. Push Button...................................................................................................................................................................................... 8
3.4.3. Web Call............................................................................................................................................................................................9
3.4.4. Max Call Time...................................................................................................................................................................................9
3.4.5. Push to Hang up.............................................................................................................................................................................. 9
3.5. Relay..........................................................................................................................................................................................................10
3.5.1. Open Relay via HTTP...................................................................................................................................................................10
3.6. Input........................................................................................................................................................................................................... 11
4. Advance Setting............................................................................................................................................................................................... 12
4.1. LED Setting...............................................................................................................................................................................................12
4.2. Live Stream(E21V Only)......................................................................................................................................................................... 12
4.3. RTSP(E21V Only)....................................................................................................................................................................................13
4.4. Onvif...........................................................................................................................................................................................................13
4.5. Account-Advanced...................................................................................................................................................................................14
4.5.1. Audio Codec................................................................................................................................................................................... 14
4.5.2. Video Codec...................................................................................................................................................................................15
4.5.3. DTMF...............................................................................................................................................................................................15
4.5.4. Call...................................................................................................................................................................................................16
4.5.5. Session Timer................................................................................................................................................................................ 17
4.5.6. BLF List........................................................................................................................................................................................... 17
4.5.7. Encryption.......................................................................................................................................................................................17
4.5.8. NAT.................................................................................................................................................................................................. 18
4.5.9. User Agent...................................................................................................................................................................................... 18
4.6. Network-Advance.................................................................................................................................................................................... 19
4.7. Time/Lang................................................................................................................................................................................................. 19
4.8. Call Feature........................................................................................................................................................................................... 19
4.9. Voice.......................................................................................................................................................................................................... 20
4.10. Multicast.................................................................................................................................................................................................. 21
4.11. Upgrade...................................................................................................................................................................................................22
4.11.1. Upgrade-Basic............................................................................................................................................................................. 22
4.11.2. Upgrade-Advanced..................................................................................................................................................................... 22
1
1. Product Overview
1.1. Product Description
Akuvox E21 Series are outdoor-rated, SIP-compliant and hands-free
Voice over IP (VoIP) Emergency Stations. It helps the emergency
teams to coordinate their rescue missions with high efficiency. E21
supports two types: E21A(Audio) and E21V(Video).They are often
used in public locations such as: parking facilities, college campuses,
medical centers, and industrial parks
E21V
E21A
2
1.2. Connector Introduction
Ethernet(POE): Ethernet(POE) connector which can provide both
power and network connection.
+12V/GND: External power supply terminal.
Relay (NO/NC): Relay control terminal.
3
2. Daily Use
2.1. Making a Call
Press the call button to call out the predefined number or IP address
and if LED turns green, it means the call has been answered.
Note: Please refer to chapter 3.4.2 about push button setting.
2.2. Receiving a Call
User can use IP phone or indoor monitor to call E21V and E21A will
answer it automatically by default. If user disable auto answer,
pressing button to answer incoming call.
E21V
E21A
4
3. Configuration
3.1. Web Login
3.1.1. Obtaining IP Address
The Akuvox E21 series use DHCP IP address by default. If IP address
is unknown, press and hold call button for a short period of time(about
5s) after LED light turns blue, E21 series will announce its IP
continuously. Press once again to stop.
3.1.2. Access the Device Website
Open a Web Browser, access the corresponding IP address. Then,
enter the default user name and password to login. The default
administrator User Name and Password are shown below:
User name: admin
Password: admin
5
3.2. IP Address Setting
Go to Network->Basic, dynamically or statically to obtain IP address.
3.2.1. DHCP
E21 series uses DHCP by default, it will get IP address, Subnet Mask,
Default Gateway and DNS server address from DHCP server
automatically.
3.2.2. Static IP
If selected, you could manually set IP address, Subnet Mask, Default
Gateway and DNS server.
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3
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