Akuvox E12 User manual
Wall mounting
bracket x 1
E12 x 1 M3x4 screw x 4Plastic wall anchor x 4
Universal Accessories:
6-pin cable x 1ST4x20 screw x 4
Camera
RF card reader（Except E12N）
Call buon
E12
Mic
Back cover x 1
7-pin cable x 1
Before you being using the device, please check the version you obtained
and ensure that the following items are included in the shipped box:
Torx screw x 2 Wall-mounting template x 1 Diode x 1
Torx wrench x 1
E12
Photosensive sensor
2
Indoor and outdoor installation are supported.
If installing the device outdoors, please don’t place device under direct sunlight,it will bring a bad effect or be broken with
the high temperature.
If installing the device indoors, please keep device at least 2 meters away from light, and at least 3 meters away from
window and door.
E12
According to the position of the
reserved wires on the wall, stick
the wall-mounting template vertically
to ensure that the wires can come out
of the shadow position of template.
Drill (6 mm drill bit required) four screw
holes with a depth of 25mm in the screw
holes of the template.
Insert four plastic wall anchors into the
holes.
Fix the wall-mounting bracket on the
wall by tightening four ST4x20 screws
to the plastic wall anchors.
Backlight Direct sun
through window
Close to lightDirect sunlight Indirect sunlight
through window
3
SIP Video Phone
LAN
PoE
E12S/W
PoE
PC (third party)
PoE
Hang the device on to the two square
hangers on the wall-mounting bracket,
then use the Torx Wrench attached to
tighten the bottom of the device with
two Torx screws.
Connect the wires to the interface of
the device as needed (for details, refer
to “Device Wiring”). After arranging the
wires, tighten the back cover using four
M3x4 screws to the device.
E12
The installation is completed.
Indoor Monitor
PON
E12N
4
E12
When you connect a device containing a
coil, such as a relay or an electromagnetic
lock, it is necessary to protect the
intercom against voltage peak while
switching off the induction load. For this
way of protection we recommend a diode
1 A / 200 V (included in the accessories)
connected antiparallet to the device.
Warning
5
1. Access the Web UI: Input the IP address into web browser to configure the phone.
2. Account Registration: On web UI, go to the path: Account -> Basic page
Register Account and fill in the account information. ( Please refer to user manual for
more information)
3. Configure the Push Button: On web UI, go to the path: Intercom -> Basic -> Push Button
to configure the call number.
4. Configure the code to open the relay: On web UI, go to the path: Intercom -> Relay&Input
-> Relay ID/DTMF and choose the DTMF code number in corresponding area.
Make a call:
1. Press the call button to call indoor SIP Phone.
2. During the talk, called party can press pre-configured code number to unlock the door.
Receive a call:
E12 supports Auto Answer by default. Incoming call from indoor device will be answered
automatically.
1. While E12 starts up normally, hold the call button for several seconds after the LED light
turns blue, voice system will enter IP announcement mode.
2. In announcement mode, the IP address will be announced periodically.
3. Press Call Button again to the announcement mode.
4. In announcement mode, phone announces "IP 0.0.0.0" if no IP address is gained.
E12
6
E12
AKUVOX (XIAMEN) NETWORKS CO., LTD.
ADD: 10/F, NO.56 GUANRI ROAD, SOFTWARE PARK II, XIAMEN 361009, CHINA
www.akuvox.com
Notice Information
Information contained in this document is believed to be accurate and reliable at the time of printing. This document is
subject to change without notice, any update to this document can be viewed on Akuvox’ s website: http://www.akuvox-
.com © Copyright 2021 Akuvox Ltd. All rights reserved.
Note: For more LED settings, please refer to E12 webUI: Intercom -> LED Setting.
Blue Light Always On
Blue Breathing Light
Blue Light Always On > Red Light Always
On > Purple Light Always On
Red Breathing Light
Red/Purple Light Flashing
Purple Light Always On
Receiving a call
Network is unavailable / Obtaining network
Talking
Restarting
Calling
Normal status
Firmware upgrading
Status
Indicator
Name Status Description
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