Akuvox E21 Series Manual
E21A E21V
E21 Series Door Phone Admin Guide
About This Manual
Thank you for choosing Akuvox’s E21A/V door phone. This manual is intended for end users who need to properly configure the
door phone. This manual is applicable to 21.0.3.xx version, and it provides all functions’ configurations of E21A/V. Please visit
Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Product Description.................................................................................................................................................................................... 1
1.2. Connector Introduction...............................................................................................................................................................................2
1.3. LED Status Information..............................................................................................................................................................................3
2. Daily Use............................................................................................................................................................................................................... 4
2.1. Make a Call.................................................................................................................................................................................................. 4
2.2. Receive a Call............................................................................................................................................................................................. 4
2.3. Unlock by DTMF Codes.............................................................................................................................................................................4
3. Basic Features..................................................................................................................................................................................................... 5
3.1. Access the Website Setting.......................................................................................................................................................................5
3.1.1. IP Announcement............................................................................................................................................................................. 5
3.1.2. Obtain IP Address.............................................................................................................................................................................6
3.1.3. Access the Device Website.............................................................................................................................................................6
3.2. Password Modification............................................................................................................................................................................... 7
3.3. Phone Configuration...................................................................................................................................................................................7
3.3.1. Time/Lang.......................................................................................................................................................................................... 7
3.3.2. Network.............................................................................................................................................................................................. 8
3.3.2.1. IP Address Setting..................................................................................................................................................................8
3.3.2.2. DHCP Mode............................................................................................................................................................................ 8
3.3.2.3. Static IP Mode.........................................................................................................................................................................8
3.3.2.4. Local RTP................................................................................................................................................................................ 9
3.3.2.5. SNMP....................................................................................................................................................................................... 9
3.3.2.6. VLAN......................................................................................................................................................................................10
3.3.2.7. TR069.....................................................................................................................................................................................11
3.3.3. Sound............................................................................................................................................................................................... 12
3.3.4. DND.................................................................................................................................................................................................. 12
3.4. Intercom Call............................................................................................................................................................................................. 13
3.4.1. Direct IP Call................................................................................................................................................................................... 13
3.4.2. SIP Call............................................................................................................................................................................................ 13
3.4.2.1. SIP Account...........................................................................................................................................................................14
3.4.2.2. SIP Server 1&2.....................................................................................................................................................................14
3.4.2.3. Account Selection................................................................................................................................................................ 15
3.4.2.4. Outbound Proxy Server...................................................................................................................................................... 15
3.4.2.5. Transport Type......................................................................................................................................................................16
3.4.2.6. NAT.........................................................................................................................................................................................16
3.4.3. Auto Answer.................................................................................................................................................................................... 17
3.4.4. Web Call.......................................................................................................................................................................................... 17
3.4.5. No Answer Call............................................................................................................................................................................... 18
3.4.6. Multicast...........................................................................................................................................................................................18
3.5. Security...................................................................................................................................................................................................... 19
3.5.1. Live view(optional)......................................................................................................................................................................... 19
3.5.2. RTSP(optional)............................................................................................................................................................................... 19
3.5.3. ONVIF(optional)..............................................................................................................................................................................20
3.6. Access Control.......................................................................................................................................................................................... 21
3.6.1. Relay................................................................................................................................................................................................ 21
3.6.2. Unlock via HTTP command.......................................................................................................................................................... 22
3.6.3. Unlock via Exit Button....................................................................................................................................................................23
3.7. Reboot........................................................................................................................................................................................................ 23
3.8. Reset.......................................................................................................................................................................................................... 23
4. Advanced Features.......................................................................................................................................................................................... 24
4.1. Phone Configuration................................................................................................................................................................................ 24
4.1.1. LED...................................................................................................................................................................................................24
4.2. Intercom..................................................................................................................................................................................................... 25
4.2.1. Call Time Related........................................................................................................................................................................... 25
4.2.2. Intercom........................................................................................................................................................................................... 25
4.2.3. SIP Call Related............................................................................................................................................................................. 26
4.2.4. Codec............................................................................................................................................................................................... 27
4.2.5. Subscribe.........................................................................................................................................................................................29
4.2.6. DTMF............................................................................................................................................................................................... 29
4.2.7. Session Timer................................................................................................................................................................................. 30
4.2.8. BLF List............................................................................................................................................................................................ 30
4.2.9. Encryption........................................................................................................................................................................................30
4.2.10. NAT.................................................................................................................................................................................................31
4.2.11. User Agent..................................................................................................................................................................................... 31
4.3. Security...................................................................................................................................................................................................... 32
4.3.1. Action................................................................................................................................................................................................32
4.3.1.1. Action Parameters................................................................................................................................................................32
4.4. Upgrade......................................................................................................................................................................................................34
4.4.1. Web Upgrade.................................................................................................................................................................................. 34
4.4.2. Autop Upgrade................................................................................................................................................................................ 34
4.4.3. Backup Config File......................................................................................................................................................................... 36
4.5. PCAP.......................................................................................................................................................................................................... 37
1
E21A/V
Admin Guide
1. Product Overview
1.1. Product Description
Akuvox E21A/V Series are outdoor-rated, SIP-compliant and
hands-free Voice over IP (VoIP) Emergency Stations. It helps the
emergency teams to coordinate their rescue missions with high
efficiency.
E21A/V support two types: E21A(Audio) and E21V(Video).They
are often used in public locations such as: parking facilities,
college campuses, medical centers, and industrial parks etc.
E21V
E21A
Figure 1.1 Product Description
2
E21A/V
Admin Guide
1.2. Connector Introduction
Ethernet(POE): Ethernet connector can provide network
connection. Ethernet(POE) can provide both network and power
connection.
(If Ethernet(POE) is used,do not plug in another power supply).
12V/GND: External power supply terminal.
Relay (NO/NC): Relay control terminal.(E21A/V supports 2
relays).
Input: Trigger signal input terminal.
Note: The general door phone diagram is only for reference.
Figure 1.2-2 General interface
Figure 1.2-1 Connection introduction
3
E21A/V
Admin Guide
1.3. LED Status Information
LED Status Description
Blue Always on Normal status
Flashing Calling
Red Flashing Network is unavailable
Green Always on Talking on a call
Flashing Receiving a call
Pink Flashing Upgrading
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3
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2
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