Akuvox E21 Series Manual
E21 Series Emergency Station Admin Guide
E21V
E21A
About This Manual
Thank you for choosing Akuvox’s E21 series door phone. This manual is intended for end users, who need to use and configure the
door phone. It provides an overview of the most essential functions and features of the product, whose firmware version is 21.0.2.34.
Contact us
For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Sales email: sales@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.
Contents
1. Product Overview.................................................................................................................................................................1
1.1 Product Description.......................................................................................................................................................................................................... 1
1.2 At a glance......................................................................................................................................................................................................................... 2
1.3 Connector Introduction.................................................................................................................................................................................................... 3
1.4 Daily Use............................................................................................................................................................................................................................4
1.4.1 Making a Call..........................................................................................................................................................................................................4
1.4.2 Receiving a Call..................................................................................................................................................................................................... 4
2. Basic Setting......................................................................................................................................................................... 5
2.1 Getting Started.................................................................................................................................................................................................................. 5
2.1.1 IP Announcement.................................................................................................................................................................................................. 5
2.1.2 Access the device website................................................................................................................................................................................... 5
2.2 Network Setting.................................................................................................................................................................................................................6
2.2.2 DHCP...................................................................................................................................................................................................................... 6
2.2.3 Static IP................................................................................................................................................................................................................... 6
2.3 Account...............................................................................................................................................................................................................................7
2.3.1 SIP Account............................................................................................................................................................................................................ 7
2.3.2 SIP Sever 1.............................................................................................................................................................................................................7
2.3.3 SIP Sever 2.............................................................................................................................................................................................................8
2.3.4 Outbound Proxy Server........................................................................................................................................................................................ 8
2.3.5 Transport Type....................................................................................................................................................................................................... 9
2.3.6 NAT.......................................................................................................................................................................................................................... 9
2.4 Call Setting...................................................................................................................................................................................................................... 10
2.4.1 No Answer Call.................................................................................................................................................................................................... 10
2.4.2 Push Button..........................................................................................................................................................................................................10
2.4.3 Web Call................................................................................................................................................................................................................11
2.4.4 Call&Dial Time......................................................................................................................................................................................................11
2.4.5 Push to Hang up.................................................................................................................................................................................................. 11
2.4.6 Custom button......................................................................................................................................................................................................12
2.5 Relay&Input.....................................................................................................................................................................................................................12
2.5.1 Relay..................................................................................................................................................................................................................... 12
2.5.2 Open Relay via HTTP.........................................................................................................................................................................................13
2.6 Input..................................................................................................................................................................................................................................14
3. Advance Setting................................................................................................................................................................. 15
3.1 LED Settings................................................................................................................................................................................................................... 15
3.2 Live Stream(E21A only).................................................................................................................................................................................................15
3.3 RTSP(E21V only)........................................................................................................................................................................................................... 16
3.4 Onvif(E21V only)............................................................................................................................................................................................................ 17
3.5 AEC Setting..................................................................................................................................................................................................................... 18
3.6 Account-Advanced......................................................................................................................................................................................................... 19
3.6.1 Audio Codec......................................................................................................................................................................................................... 19
3.6.2 Video Codec.........................................................................................................................................................................................................20
3.6.3 DTMF.................................................................................................................................................................................................................... 20
3.6.4 Call.........................................................................................................................................................................................................................21
3.6.5 Session Timer...................................................................................................................................................................................................... 22
3.6.6 Encryption.............................................................................................................................................................................................................22
3.6.7 NAT........................................................................................................................................................................................................................ 23
3.6.8 User Agent............................................................................................................................................................................................................23
3.7 Network-Advance........................................................................................................................................................................................................... 24
3.8 Time/Lang........................................................................................................................................................................................................................ 26
3.9 Call Feature.....................................................................................................................................................................................................................27
3.10 Voice...............................................................................................................................................................................................................................29
3.11 Multicast......................................................................................................................................................................................................................... 29
3.12 Upgrade-Basic.............................................................................................................................................................................................................. 30
3.13 Upgrade-Advanced...................................................................................................................................................................................................... 31
3.13.1 PNP..................................................................................................................................................................................................................... 31
3.13.2 DHCP Option..................................................................................................................................................................................................... 31
3.13.3 Manual Autop..................................................................................................................................................................................................... 32
3.13.4 Automatic Autop................................................................................................................................................................................................ 33
3.13.5 System Log........................................................................................................................................................................................................ 33
3.14 Security-Basic...............................................................................................................................................................................................................34
3.14.1 Web Password Modify......................................................................................................................................................................................34
1
1. Product Overview
1.1 Product Description
Akuvox E21 Series are outdoor-rated, SIP-compliant and hands-free
Voice over IP (VoIP) Emergency Stations. It helps the emergency teams
to coordinate their rescue missions with high efficiency. E21 supports
two types: E21A(Audio) and E21V(Video).They are often used in public
locations such as: parking facilities, college campuses, medical centers,
and industrial parks.
2
1.2 At a glance
Features
Physical & Power
Body material: 316 grade stainless steel
Camera: 3 Mega pixels, automatic lighting, 120° wide angle
Button: 1 call button
12V DC connector&POE
Water-proof & Dust-proof: IP65
Sip Endpoint
SIP v1(RFC2543), SIP v2(RFC3261)
Audio codecs: G.711a, G.711μ, G.722, G.729
Video codecs: H.264
Echo Cancellation
Voice Activation Detection & Comfort Noise Generator
Video
Resolution: up to 720p
High intensity IR LEDs for picture lighting during dark hours with internal light sensor
Compatible to 3rdPartyVideo components, e.g. NVRs
3
Door Entry Features
Relays controlled individually by DTMF tones
Camera permanently operational
White balance: auto
Auto-night mode with LED illumination
Office door phone with on-site or hosted IP-PBX
Remote site entry over Internet
1.3 Connector Introduction
Ethernet(POE):Ethernet(POE) connector which can provide both power
and network connection.
12V/GND: External power supply terminal if POE is not available.
Relay: Relay control terminal.
4
1.4 Daily Use
1.4.1 Making a Call
Press the call button to call out the predefined number or IP address and if LED turns green, it means the call has been answered.
1.4.2 Receiving a Call
User can use IP phone or indoor monitor to call E21 and E21 will answer it automatically by default. If user disable auto answer,
pressing call button to answer incoming call.
5
2. Basic Setting
2.1 Getting Started
2.1.1 IP Announcement
While E21A/V starts up normally, hold the call button for several seconds after the Status LED turns blue, voice system will enter IP
announcement mode. In announcement mode, the IP address will be announced periodically and “IP 0.0.0.0” would be announced if
no IP address is gained. Press Call Button again to quilt the announcement mode.
2.1.2 Access the device website
Open a Web Browser, access the corresponding IP address. Then, enter the default user name and password to login. The default
administrator User Name and Password are shown below:
User Name: admin
Password: admin
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3
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