Akuvox R27 series Manual

R27 Series Door Phone Admin Guide
R27A
R27C

About This Manual
Thank you for choosing Akuvox’s R27A /C door phone. This manual is intended for end users, who need to properly configure the
door phone. It provides all functions and configuration of R27A/C, the information detailed in this user manual applicable to firmware
version 27.0.2.194 rom or lower version.
Please verify the packaging content and network status before setting.
The old firmware may be a little different from 27.0.2.194 rom about some configuration. Please consult your administrator for
more information.
Contact us
For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Sales email: sales@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.

Contents
1. Product Overview................................................................................................................................................................1
1.1. Instruction......................................................................................................................................................................................................................... 1
1.2. At a Glance....................................................................................................................................................................................................................... 2
1.3. Connector Introduction................................................................................................................................................................................................... 4
1.4. Daily Use...........................................................................................................................................................................................................................5
1.4.1. Making a Call........................................................................................................................................................................................................ 5
1.4.2. Receiving a Call....................................................................................................................................................................................................5
1.4.3. Unlock.................................................................................................................................................................................................................... 5
2. Basic Setting......................................................................................................................................................................... 6
2.1. Administrator interface.................................................................................................................................................................................................... 6
2.1.1. System Information.............................................................................................................................................................................................. 6
2.1.2. Admin Settings...................................................................................................................................................................................................... 6
2.1.3. System Setting......................................................................................................................................................................................................8
2.2. User interface...................................................................................................................................................................................................................9
2.2.1. Public Pin Modify.................................................................................................................................................................................................. 9
2.2.2. Add User Cards.................................................................................................................................................................................................... 9
2.2.3. Add Private Pin................................................................................................................................................................................................... 10
3. Web Basic............................................................................................................................................................................ 10
3.1. Obtain IP address......................................................................................................................................................................................................... 10
3.2. Access the device website...........................................................................................................................................................................................10
3.3. Network Setting............................................................................................................................................................................................................. 11

3.3.1. DHCP................................................................................................................................................................................................................... 11
3.3.2. Static IP................................................................................................................................................................................................................11
3.4. Account........................................................................................................................................................................................................................... 12
3.4.1. SIP Account.........................................................................................................................................................................................................12
3.4.2. SIP Sever 1......................................................................................................................................................................................................... 12
3.4.3. SIP Sever 2......................................................................................................................................................................................................... 13
3.4.4. Outbound Proxy Server.....................................................................................................................................................................................13
3.4.5. Transport Type.................................................................................................................................................................................................... 13
3.4.6. NAT.......................................................................................................................................................................................................................14
3.5. Call Setting..................................................................................................................................................................................................................... 15
3.5.1. Public Key............................................................................................................................................................................................................15
3.5.2. Speed Dial........................................................................................................................................................................................................... 16
3.5.3. Push Button Action.............................................................................................................................................................................................16
3.5.4. Web Call.............................................................................................................................................................................................................. 16
3.5.5. Call&Dial Time.................................................................................................................................................................................................... 16
3.6. Action...............................................................................................................................................................................................................................17
3.6.1. Email Notification................................................................................................................................................................................................17
3.6.2. FTP Notification.................................................................................................................................................................................................. 18
3.6.3. SIP Notification................................................................................................................................................................................................... 18
3.7. Card Setting(R27A Only)........................................................................................................................................................................................ 19
3.7.1. Import/Export Card Data................................................................................................................................................................................... 19
3.7.2. CardEvent............................................................................................................................................................................................................19
3.7.3. Obtain and Add Card......................................................................................................................................................................................... 20
3.7.4. Door card Management.................................................................................................................................................................................... 20
3.8. Private Key..................................................................................................................................................................................................................... 21
3.8.1. Import/Export Card Data................................................................................................................................................................................... 21

3.8.2. Obtain and Add Card......................................................................................................................................................................................... 21
3.8.3. Private Key Management..................................................................................................................................................................................22
3.9. Relay Setting..................................................................................................................................................................................................................22
3.9.1. Relay.................................................................................................................................................................................................................... 22
3.9.2. Open Relay via HTTP........................................................................................................................................................................................23
3.10. Input.............................................................................................................................................................................................................................. 24
4. Web Advance...................................................................................................................................................................... 25
4.1. Intercom-Advanced.......................................................................................................................................................................................................25
4.2. LED Setting.................................................................................................................................................................................................................... 27
4.3. Live Stream.................................................................................................................................................................................................................... 28
4.4. RTSP...............................................................................................................................................................................................................................28
4.5. ONVIF............................................................................................................................................................................................................................. 29
4.6. Motion............................................................................................................................................................................................................................. 30
4.7. Account-Advanced........................................................................................................................................................................................................ 31
4.7.1. Audio Codec........................................................................................................................................................................................................31
4.7.2. Video Codec........................................................................................................................................................................................................32
4.7.3. DTMF................................................................................................................................................................................................................... 33
4.7.4. Call........................................................................................................................................................................................................................34
4.7.5. Session Timer..................................................................................................................................................................................................... 35
4.7.6. BLF List................................................................................................................................................................................................................36
4.7.7. Encryption............................................................................................................................................................................................................36
4.7.8. NAT.......................................................................................................................................................................................................................36
4.7.9. User Agent...........................................................................................................................................................................................................37
4.8. Network-Advance..........................................................................................................................................................................................................37
4.9. Time/Lang.......................................................................................................................................................................................................................40

4.10. Call Feature................................................................................................................................................................................................................. 40
4.11. Voice..............................................................................................................................................................................................................................42
4.12. Dial Plan....................................................................................................................................................................................................................... 43
4.13. Multicast....................................................................................................................................................................................................................... 44
4.14. Log.................................................................................................................................................................................................................................45
4.14.1. Call Log..............................................................................................................................................................................................................45
4.14.2. Door Log............................................................................................................................................................................................................45
4.15. Web Relay....................................................................................................................................................................................................................46
4.16. Upgrade-Basic.............................................................................................................................................................................................................47
4.17. Upgrade-Advanced.....................................................................................................................................................................................................47
4.17.1. PNP.................................................................................................................................................................................................................... 48
4.17.2. Manual Autop....................................................................................................................................................................................................48
4.17.3. Automatic Autop............................................................................................................................................................................................... 49
4.17.4. System Log....................................................................................................................................................................................................... 50
4.18. Security-Basic..............................................................................................................................................................................................................50
4.18.1. Web Password Modify.....................................................................................................................................................................................50

1
1. Product Overview
1.1.Instruction
Akuvox R27X is a SIP-compliant, hands-free and video
outdoor phone. It can be connected with your Akuvox IP
Phone for remote unlock control and monitor. You can operate
the indoor handset to communicate with visitors via voice and
video, and unlock the door if you wish. Users can also use RF
card to unlock the door(R27A only). It’s applicable in villas,
office and so on.

2
1.2.At a Glance
Features
Physical & Power
Body material: all-aluminum
Camera: 3 Mega pixels, automatic lighting
Numeric keypad with extra buttons
12V DC connector & POE
Water-proof & Dust-proof: IP65
Sip Endpoint
SIP v1(RFC2543), SIP v2(RFC3261)
Audio codecs: G.711a, G.711μ, G.722, G.729
Video codecs: H.264
Echo Cancellation
Voice Activation Detection & Comfort Noise Generator
Video
Resolution: up to 720p
Maximum image transfer rate: 720p - 30fps
High intensity IR LEDs for picture lighting during dark hours with internal light sensor
Compatible to 3rd Party Video components, e.g. NVRs

3
Door Entry Features
Relays controlled individually by DTMF tones
Camera permanently operational
White balance: auto
Auto-night mode with LED illumination
Office door phone with on-site or hosted IP-PBX
Remote site entry over Internet
Apartment/flat intercom with door access control

4
1.3.Connector Introduction
Connector
Ethernet(POE)
Ethernet(POE) connector ,which can provide
both power and network connection.
VIN(12V)/GND
External power supply terminal if POE is not
available.
WG_D0/1 Wiegand terminal for wiegand access control
RS485A/B
RS485 terminal for automation system
control(e.g. Elevator control).
DOORA/B/C Trigger signal input terminal(e.g. Press indoor
button to open relay).
RelayA/B/C NO/NC Relay control terminal.
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3
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2
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