ActionTec GT701-WG User manual

Solutions for the Digital Life ™

User Manual

V.1.0

DSL Modem

with Wireless Gateway

Model #: GT701-WG

Table of Contents

1 Introduction 1

Package Contents 1

Minimum System Requirements 1

Features 2

Technical Support 5

2 Setting Upthe Modem 9

Attention! 9

Connecting a Computer to the Modem 10

Installing Phone Filters 28

Setting Up the DSL Connection 35

3 Using Qwest DSL 47

Connecting to the Internet 47

Disconnecting from the Internet 47

4 Basic Setup 49

Basic Setup 49

Changing the Admin User Name and Password 51

5 Setting Up Static IP Address 53

Configuring for a Single Static IP Address 53

Configuring for a Block of Static IP Addresses 57

6 Advanced Setup 63

Accessing Advanced Setup 63

WAN IP Address 64

Wireless Settings 70

Wireless MAC Authentication 74

Wireless Advanced Settings 74

LAN IP Address 75

DHCP Server 76

Services Blocking 77

Website Blocking 78

Remote Management 79

Port Forwarding 80

DMZ Hosting 81

Firewall 82

Dynamic Routing 82

NAT (Network Address Translation) 83

Static Routing 83

Status 84

7 Using Utilities 89

Web Activity Log 89

DSL Settings 90

Restore Default Settings 91

Upgrade Firmware 91

Actiontec 54 Mbps Wireless DSL Gateway User Manual

8 Setting Up a Network 93

Ethernet 93

USB 99

9 Troubleshooting 107

A Reference 111

Locating Computer Information 111

Locating Windows Operating System Files 112

B Static IP Address on the Computer 115

Windows 98 SE 115

Windows Me 118

Windows 2000 121

Windows XP 125

C Computer Security 131

Comparing DSL Service with a Dial-Up Modem 131

Gateway Security 132

Computer Security 132

Electronic Security 133

D Specifications 135

General 135

Wireless Operating Range 136

LED Indicators 136

Environmental 136

E Glossary 137

F Firewall Security Level Services Table 141

High Security Level 141

Medium Security Level 142

Low Security Level 142

Basic Security Level 142

Service Acronym Definitions 143

G Non-WindowsSystem Setup 145

Classic 145

OS X 147

Connecting to the ISP 148

H Additional Technical Support Options 151

Self Help 151

Basic Setup Support: Getting Online 151

Advanced Feature Support 152

Networking (LAN) Support 152

Notices 155

Regulatory Compliance Notices 155

Modifications 155

Limited Warranty 157

Introduction

Thank you for purchasing the Actiontec 54 Mbps Wireless Gateway. The Gateway

is the simplest way to connect computers to a high-speed broadband connection.

This easy-to-use product is perfect for the office or small business. If you want to

take your computing to the next level, the Actiontec 54 Mbps Wireless Gateway is

sure to be one of the keys to your success.

Package Contents

s Actiontec 54 Mbps Wireless Gateway

s Power adapter

s Phone filters

s DSL cable

s Ethernet cable

s USB cable

s Installation CD-ROM

s Quick start guides

Minimum System Requirements

s Active DSL service

s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB

connection

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition

(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS

8.0+, Mac OS 9.0+, or Mac OS X+

☞ Note: USB LAN port is not supported with Microsoft Windows

95, Windows NT 4.0, and Mac OS.

s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator

4.0 or higher (4.7 recommended)

s TCP/IP network protocol installed on each computer

Features

This section contains a quick description of the Gateway’s lights, ports, etc.

The Gateway has several indicator lights (LEDs) on its front panel and a series of

ports on its rear panel.

Front Panel

The front panel of the Gateway features six lights: Power, DSL, Internet, Ethernet,

USB, and Wireless.

Power

DSL

Internet

Ethernet USBWireless

Power

DSL

Internet Ethernet USBWireless

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

Power Light

The Power Light displays the Gateway’s current status. If the Power Light glows

steadily green, the Gateway is receiving power and fully operational. When the

Power Light is rapidly flashing, the Gateway is initializing. If the Power Light is

not illuminated when the power cord is plugged in, the Gateway has suffered a

critical error and technical support should be contacted.

DSL Light

The DSL light illuminates when the Gateway is connected to a DSL line.

Internet Light

When the Internet Light glows steadily, the Gateway is connected to the DSL

provider. When it flashes, the Gateway’s built-in DSL modem is training for your

DSL service.

Ethernet Light

The Ethernet light illuminates when the Gateway is connected via its Ethernet

Port.

USB Light

The USB light illuminates when the Gateway is connected via its USB port.

Wireless Light

The Wireless light illuminates when the Gateway is connected wirelessly

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

Rear Panel

The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone,

USB, and Power), as well as a Reset switch.

Power

USB

Ethernet

Line

Reset

Phone

Line Port

Used to connect the Gateway to a DSL (Digital Subscriber Line) connection.

Phone Port

Used to connect a telephone to the Gateway.

USB Port

Used to connect a computer to the Gateway via USB cable.

Ethernet Port

Used to connect computers to the Gateway via Ethernet cable. The Ethernet port

is a 10/100 Mbps auto-sensing ports, and either a straight-through or crossover

Ethernet cable can be used when connecting to the port.

Reset Switch

Depressing the reset switch for one or two seconds will power cycle (similar to

unplugging and then plugging in the Gateway’s power cord) the Gateway. To

restore the Gateway’s factory default settings, depress and hold the Reset Switch

for approximately 10 seconds. The reset process will start about 10 seconds after

releasing the Reset Switch.

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

Power Port

Used to connect the Power Cord to the Gateway.

N Warning: Do not unplug the power cord from the Gateway

during the reset process. Doing so may result in permanent

damage to the Gateway.

Technical Support

Self Help

To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec

support page at this address:

http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html

A help page is also available on the main page of the Actiontec DSL Gateway Web

interface. Enter

192.168.0.1

in the browser’s address text box, and when the first screen appears, click HELP.

Basic Setup Support

If unable to access the Internet, look at the Internet light on the front of the

DSL Gateway. If the light is solid green, call the ISP immediately. If it is not solid

green, call Qwest at 1-800-247-7285.

Other Problems

Contact the ISP if experiencing problems with:

s DHCP addressing configuration

s Static IP addressing configuration

s Transparent bridging configuration

Contact Qwest at 1-800-247-7285 for:

s DSL service outage support and repair

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

s DSL service installation support

☞ Note: Before attempting any of the above, make sure access to

the Internet is available.

Advanced Feature Support

Qwest DSL technical support provides the following advanced feature support for the

Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.

s Enabling Website Blocking

s Enabling VPN Pass-Through

s Enabling/Disabling NAT

s Firewall configuration

s Changing the LAN IP address of the DSL Gateway

s Enabling Services Blocking

s Enabling/Disabling DHCP

s VIP feature

These features are supported in the Gateway only. Implementation of the above

features within the network (LAN) is not supported.

Wired/Wireless Upgrade

Wired and wireless upgrade installation support is available from Actiontec

free of charge if the wired/wireless equipment was purchased from Actiontec.

Contact Actiontec at 1-888-436-0675 for installation and configuration support

information.

Networking (LAN) Support

If a wired/wireless network has been set up and support is needed in one of the

following areas:

s LAN support of multiple computers and peripherals;

s Microsoft Windows Networking;

Actiontec 54 Mbps Wireless DSL Gateway User Manual

Chapter 1 Introduction

s Microsoft Internet Connection Sharing (ICS);

s Advanced LAN configuration with multiple computers;

s Non-Actiontec-provided network card/Ethernet cable installation, configu-

ration, or troubleshooting;

s Commercial firewall software configuration;

contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec net-

working support is provided for a fee of $29.95 per incident. Other fee-based fea-

ture support includes:

s Port Forwarding (Static NAT)

s Static Routing

s MAC Address Cloning

s Third-party vendor wireless equipment configuration

s DMZ Hosting

s NAT Routes

s RIP (Dynamic Routing)

This support service does not include an on-site field technician.

To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at

www.actiontecstore.com/qwest

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