Acer Veriton M4618G User manual

Acer

Veriton M4610/M4610G/M4618G

Service Guide

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are

trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

Block Diagram 6

System Components 7

Front Panel 7

Rear Panel 8

Hardware Specifications and Configurations 9

Power Management Function(ACPI support function) 12

System Utilities 13

CMOS Setup Utility 13

Entering CMOS setup 14

Navigating Through the Setup Utility 14

Main 15

System Disassembly and Assembly 25

Disassembly Requirements 25

Pre-disassembly Procedure 26

Removing the Side Panel 27

Removing the Front Bezel 28

Removing the Heat Sink Fan Assembly 29

Removing the Processor 31

Removing the VGA Card 33

Removing the Memory Modules 34

Removing the Hard Disk Drive 35

Removing the Optical Drive 37

Removing the Printer Port Cable and COM Port Cable 39

Removing the Intrusion Alarm and OBR Cable Cable 41

Removing the System FAN 43

Removing Other Side Pannel 45

Removing the Power Supply 46

Removing the Card Reader 48

Removing the Internal Speaker 49

Removing the Mainboard 50

Removing the Front I/O and USB Assembly 52

Removing the Power Switch and LED Cable Assembly 54

Assembly Requirements 55

Assembly Procedure 56

Install the Processor 57

Install the Memory 58

Install the Heat Sink Fan Assembly 59

Romoving the both Side Panel 60

Install the I/O Shielding 61

Install the Main Board 62

Install the System Fan 64

Install the Optical Drive 66

Install the 3.5’’ Card 68

Install the COM Port Cable and Printer Port Cable 71

Install the Hard Disk Drive 73

Install the Right Side Panel 76

Install the VGA Card 77

Install the Front Bezel 79

Table of Contents

viii

Install the Lift Side Panel 80

System Troubleshooting 81

Hardware Diagnostic Procedure 81

System Check Procedures 82

Power System Check 82

System External Inspection 82

System Internal Inspection 82

Beep Codes 83

Checkpoints 84

BIOS Recovery 87

Jumper and Connector Information 88

M/B Placement 88

Jumper Setting 90

Setting Jumper 90

FRU (Field Replaceable Unit) List 98

Veriton M4610/M4610G/M4618G Exploded Diagram 99

Veriton M4610/M4610G/M4618G FRU List 100

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsofte Windows 7 Professional (32-bit/64-bit)

•Microsoft Windows7 Professional 32/64bit dual load

•Microsofte Windows 7 Home Premium (32-bit/64-bit)

•Microsoft Windows7 Home Basic 32bit

•Microsoft Windows XP Professional

•Linpux Linux X window mode

•FreeDos

Processor

•Socket Type: LGA 1155 pin

•Socket Quantity: 1

•Processor Type:

•Intel Sandy Bridge Processor.

•32 nm, 2nd Generation Hi-K+metal gate process processor core.

•32nm, Hi-K+metal gate process, Intel HD Graphics & Integrated Memory Controller.

•Support 95W CPU.

Chipset

•PCH: Intel Q65

•Design Criteria:

•Should meet Intel Cougar Point platform design guide.

•Super I/O:

•Should support Intel PECI 3.0.

•Should support SST signal output.

•Please follow Intel design guide.

PCB

•Max. 244 mm x 244 mm, MicroATX

Memory subsystem

•Socket Type: DDR III connector

•Socket Quantity: 4

•Channel A: slot 2, 4; Channel B: slot 1, 3

•Different colors for slot 2/4 and slot 1/3

System Tour

Chapter 1

2Chapter 1

•Dual channel support

•Support Intel Flex Memory Mode

•Capacity support:

•1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support

•1 GB to 16GB Max memory support(using 4Gb tech)

•DDR3 1.5V 1066/1333

•Design Criteria:

•Should meet Intel Sandy Bridge Family design guide

•Support 1.5V DIMM

•Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory

module

•Population Rule:

•Slot 0 must always be populated

Hard disk drive

•Support SATA interface.

•3.5”, 25.4mm, 80/160/320/500/640/1TB/2TB G or higher capacity.

•5400/7200 rpm or higher".

•Capacity and models are listed on AVLC.

Optical disk drive

•Support SATA 5.25” standard ODD.

•Support DVD-ROM, DVD-SuperMulti (Label Flash), BD-DVD, BD-Combo. BD-RW.

•Capacity and model is listed on AVLC.

Graphics

•Intel® HD Graphics Support

•Dual independent display

•Digital display (HDMI/DVI/DP) and VGA

•DVMT 5.0 technology support

•Enhanced 3D and Clear Video technology support

•1 D-sub VGA port on rear

•1 DVI-D port at rear side

•1 Display port on rear

•Dual View function support (Should provide priority list)

•Need to measure VGA follow Acer VGA SOP

•Monitor compatible is requested to the monitor AVL and DQM recommended list

Graphics card support

•No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot.

Serial ATA controller

•Slot Type: SATA connector

•Slot Quantity: 5

•6Gb/s*1 for Q65

•Storage Type support:

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