Acer Aspire M3985 User manual
Acer
Aspire M3985
Service Guide
PRINTED IN TAIWAN
ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates
iii
Copyright
Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
iv
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
v
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.
vi
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vii
System Tour 1
Features 1
Block Diagram 5
System Components 6
Front Panel 6
Rear Panel 7
Hardware Specifications and Configurations 8
Power Management Function(ACPI support function) 12
System Utilities 13
CMOS Setup Utility 13
Entering CMOS setup 14
Navigating Through the Setup Utility 14
Setup Utility Menus 15
System Disassembly and Assembly 25
Disassembly Requirements 25
Pre-disassembly Procedure 26
Removing the Side Panel 27
Removing the Front Bezel 28
Removing the Heat Sink Fan Assembly 29
Removing the Processor 31
Removing the VGA Card 33
Removing the Hard Disk Drive 35
Removing the Optical Drive 37
Removing the System Fan 39
Removing the Power Supply 41
Removing the Memory Modules 43
Removing the Mainboard 44
Removing the Top Cover 47
Removing the Power Switch and LED Cable Assembly 49
Removing the Card Reader 50
Removing the Top USB and Audio I/O Assembly 51
Assembly Requirements 53
Assembly Procedure 54
Reinstalling the Processor 55
Reinstalling the Memory 56
Romoving the Side Panel 57
Removing the Cage of Hard Disk Drive 58
Removing the PCI Cover 59
REinstalling the Power Supply 60
Reinstalling the I/O Shielding 61
Reinstalling the Main Board 62
Reinstalling the Optical Drive 64
Reinstalling the Hard Disk Drive 66
Reinstalling the VGA Card 68
Reinstalling the System Fan 70
Reinstalling the Heat Sink Fan Assembly 71
Reinstalling the Front Bezel 73
Install the Side Panel 75
Table of Contents
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System Troubleshooting 76
Hardware Diagnostic Procedure 76
System Check Procedures 77
Power System Check 77
System External Inspection 77
System Internal Inspection 77
Beep Codes 78
Checkpoints 79
BIOS Recovery 82
Jumper and Connector Information 85
M/B Placement 85
Jumper Setting 87
Internal header pin definition 90
Connector pin definition 93
FRU (Field Replaceable Unit) List 98
Aspire M3985 Exploded Diagram 99
Aspire M3985 FRU List 101
Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Home Premium x64
•Microsoft Windows 7 Home Basic x64
•Microsoft Windows 7 Home Premium x86
•Microsoft Windows 7 Home Basic x86
•Microsoft Windows 7 Starter x86
•Linpus XWindows
•Free DOS
Processor
•Intel Ivy Bridge / Sandy Bridge Processor includes unlock K SKU CPU.
•Socket type: LGA1155.
•FMB: 65W / 95W and support K sku OC need support 130w power design.
Chipset
•PCH: Intel B75
PCB
•uATX, max 4 Layers
Memory subsystem
•2 channels, 2 DIMMs per channel. Different colors for DIMM 0 and DIMM 1.
•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory module.
•DDR3 * 4.
•Max memory of 16 GB supported (using 4Gb tech).
•Support DDR3 1.5V 1333/1600 (1GB / 2GB / 4GB).
Graphics
•Intel® HD Graphics Support (supported by CPU).
•Dual independent display.
•Digital display (HDMI/DVI/DP/eDP) and VGA.
•DVMT 5.0 technology support.
•Enhanced 3D and Clear Video technology support.
•Need to measure VGA follow Acer VGA SOP.
•Monitor compatible is requested to the monitor AVL and DQM recommended list.
System Tour
Chapter 1
2Chapter 1
Hard disk drive
•Support up to three SATA ports.
•3.5",25.4mm.
•Capacity and models are listed on AVLC.
Optical disk drive
•Support one SATA 5.25" standard ODD.
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite.
•Maximum ODD depth to 185mm with bezel.
•Models are listed on AVLC.
Graphics card
•No mechanical retriction to support dual slot, full length graphics cards in the single PCIe X16 slot.
•Please make sure there is no component conflict with PCIe card. Especially VGA card, we may have
double width card support.
Audio
•Realtek ALC662VD.
•Rear IO: 3 jack.
•Front IO: 1*Microphone-in, 1*head phone jack.
Serial ATA controller
•SATA * 6 (different color to identify SATA 6Gb/s and SATA 3Gb/s).
•1 * SATA 6 Gb/s and 5 * SATA 3Gb/s .
•HDD : AHCI/Native IDE is required.
•ODD: Support BD/SuperMulti/DVD ROM.
LAN
•Giga Lan, Intel 82579V co-lay with Realtek LAN 8111E.
SUPER IO
•Support PECI 3.0 and detect VRD/CPU/System temperature.
•ITE 8772E or other solution proposed by MB vender.
Extension slot
•1 * PCIE x16 (PCIE V3.0)
•3 * PCIE x1 (PCIE V2.0)
USB2.0
•Rear IO : * 4 ports.
•Internal Header: *4 ports (2 * USB2.0 H5X2 Header).
•All ports should meet USB IF spec and support 1A current over drive.
Table of contents
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