Acer Aspire M3420 User manual

Acer

Aspire M3420

Service Guide

SG V1.00

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Version Chapter Updates

05-04-2012 First Draft

05-04-2012 V1.00

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

Block Diagram 5

System Components 6

Front Panel 6

Rear Panel 7

Hardware Specifications and Configurations 8

Power Management Function(ACPI support function) 12

System Utilities 13

CMOS Setup Utility 13

Entering CMOS setup 14

Navigating Through the Setup Utility 14

Setup Utility Menus 15

System Disassembly and Assembly 25

Disassembly Requirements 25

Pre-disassembly Procedure 26

Removing the Side Panel 27

Removing the Front Bezel 28

Removing the Heat Sink Fan Assembly 29

Removing the Processor 32

Removing the VGA Card 34

Removing the Wireless Lan Card 36

Removing the Hard Disk Drive 37

Removing the Optical Drive 40

Removing the System Fan 42

Removing the Power Supply 44

Removing the Memory Modules 46

Removing the Daughter Board 47

Removing the Mainboard 50

Removing the Top Cover 53

Removing the Power Switch and LED Cable Assembly 56

Removing the Card Reader 57

Removing the Top USB and Audio I/O Assembly 58

Assembly Requirements 61

Assembly Procedure 62

Romoving the Side Panel 63

Removing the Cage of Hard Disk Drive 64

Removing the Daughter Board 65

Removing the PCI Cover 66

Reinstalling the I/O Shielding 67

Reinstalling the MainBoard 68

Reinstalling the Daughter Board 70

Reinstalling the Memory 71

Reinstalling the Power Supply 73

Reinstalling the System Fan 75

Reinstalling the Optical Drive 76

Reinstalling the Hard Disk Drive 78

Reinstalling the Wireless LAN Card 81

Reinstalling the VGA Card 82

Reinstalling the Processor 83

Table of Contents

viii

Reinstalling the Heat Sink Fan Assembly 85

Reinstalling the Front Bezel 87

Reinstalling the Side Panel 89

System Troubleshooting 90

Hardware Diagnostic Procedure 90

System Check Procedures 91

Power System Check 91

System External Inspection 91

System Internal Inspection 91

Beep Codes 92

Checkpoints 93

BIOS Recovery 96

Jumper and Connector Information 99

M/B Placement 99

Jumper Setting 101

Setting Jumper 101

FRU (Field Replaceable Unit) List 110

Aspire M3420 Exploded Diagram 111

Aspire M3420 FRU List 113

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsoft Windows 7 Professional 32bit

•Microsoft Windows 7 Professional 64bit

•Microsoft Windows 7 Professional 32/64bit dual load

•Microsoft Windows7 Home Premium 64bit

•Microsoft Windows7 Home Premium 32bit

•Microsoft Windows7 Home Basic 32bit

•Linpux Linux X window mode

•Linpux Linux Console mode

•FreeDos

Processor

•Socket Type: AMD Socket-FM2.

•Socket Quantity: 1

•Processor Type:

•Support AMD “Trinity”APU which supports AMD Turbo Core 3.0 Technology.

•Support 65W/100W/ 125W TDP ;125W is reserved (need to quote based on these two TDP CPUs

solutions).

•Support for Cool'n'Quiet™ via FID/VID change.

•Support for AMD PowerNow!™.

Chipset

•FCH: AMD A75.

PCB

•Max. 244 mm x 244 mm, compatible with uATX.

•4 layer.

Memory subsystem

•Socket Type: DDR III connector.

•Socket Quantity: 4 DIMMs.

•Support DDR3 1.5V 1066/1333/1866(1GB / 2GB / 4GB).

•Max memory of 16GB supported(Using 4GB tech).

•Dual channel should be enabled always when plug-in 2 same memory size 1.5V DDRIII. memory

module.

System Tour

Chapter 1

2Chapter 1

•Follow Follow Acer Mother Board EE Design Request-v5.5-2011-1103 or later version.

Graphics

•HD Graphics Support:

•Suport Digital display (HDMI/DVI/DP) and VGA.

•AMD Blu-ray 3D technology support (only A- Series APU).

•Complicant with HDMI CTS v1.4a.

•Dual View function support.

•Need to measure VGA follow Acer VGA SOP.

•Monitor compatible is requested to the monitor AVL and DQM recommended list.

Graphic Card Suppot

•No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot.

Hard disk drive

•Support up to two SATA ports.

•3.5",25.4mm.

•Capacity and models are listed on AVLC.

Optical disk drive

•Support two SATA 5.25" standard ODD.

•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite.

•Maximum ODD depth to 185mm with bezel.

•Models are listed on AVLC.

Audio

•Chip : HD audio codec ALC662-VD HD codec 5.1.

•Rear IO: 3 jack

•Front IO: 1*Microphone-in, 1*head phone jack

Serial ATA controller

•Slot Type: SATAIII connector

•SATA ports quantity: 6(6Gb/s*6 for A75)

•Storage Type support:

•3.5” SATA/SATAII/SATAIII HDD.

•DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/ Blu-Ray ODD.

•RAID/AHCI/IDE mode option.

•Default AHCI mode in Microsoft windows OS. Native IDE mode in non-windows OS.

LAN

•Controller: Giga Lan, MB vendor propose.

•Need support Wake up on LAN function.

•RJ-45 Back panel port with Link/Activity LEDs.

•compliant with China rural request for Surge protecting (BOM option).

•Support IOAC: REALTEK 8111FA.

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