Acer Veriton X4620G User manual

Acer

Veriton X6620G

Service Guide

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Version Remark

4/19/2012 V1.0 First Release

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

Block Diagram 6

System Components 7

Front Panel 7

Rear Panel 8

Hardware Specifications and Configurations 9

Power Management Function(ACPI support function) 12

System Utilities 13

CMOS Setup Utility 13

Entering CMOS setup 14

Navigating Through the Setup Utility 14

Main 15

System Disassembly and Assembly 28

Disassembly Requirements 28

Pre-disassembly Procedure 29

Removing the Side Panel 30

Removing the Front Bezel 31

Removing the Heat Sink Fan Assembly 32

Removing the Processor 34

Removing the Optical Drive 36

Removing the Hard Disk Drive 38

Removing the HDD-ODD Bracket 40

Removing the COM Port Cable and Printer Port Cable 42

Removing the Wireless LAN Card 44

Removing the VGA Card 46

Removing the Memory Modules 47

Removing the Power Supply 48

Removing the System Fan 50

Removing the Mainboard 52

Removing the Internal Speaker 56

Removing the Power Switch,OBR and LED Cable Assembly 57

Removing the USB/Front I/O Assembly and Card Reader Board 59

Removing the Intrusion Alarm Cable Assembly 62

Assembly Requirements 63

Assembly Procedure 64

Romoving the Side Panel 65

Romoving the Front Bezel and the ODD Bracket 66

Romoving the Outside Connector Slice 67

Reinstalling the Internal Speaker 67

Reinstalling the I/O Shielding 68

Reinstalling the MainBoard 69

Reinstalling the System Fan 72

Reinstalling the Power Supply 74

Reinstalling the Memory 76

Reinstalling the VGA Card 78

Reinstalling the Wireless LAN Card 80

Reinstalling the Printer Port Cable and COM2 Port Cable 82

Reinstalling the HDD-ODD Bracket 84

Reinstalling the Hard Disk Drive 86

Table of Contents

viii

Reinstalling the Optical Drive 88

Reinstalling the Processor 90

Reinstalling the Heat Sink Fan Assembly 93

Reinstalling the Front Bezel 95

Reinstalling the Side Panel 96

System Troubleshooting 97

Hardware Diagnostic Procedure 97

System Check Procedures 98

Power System Check 98

System External Inspection 98

System Internal Inspection 98

Beep Codes 99

Checkpoints 100

BIOS Recovery 103

Jumper and Connector Information 104

M/B Placement 104

Jumper Setting 106

Setting Jumper 107

Checking Connector 108

Connecting Case Components 112

FRU (Field Replaceable Unit) List 115

Veriton X6620G Exploded Diagram 116

Veriton X6620G FRU List 117

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsoft Windows 7 Professional 64-bit

•Microsoft Windows 7 Home Premium 64-bit

•Microsoft Windows 7 Home Basic 32-bit

•Linpux Linux X windows mode

•FreeDos

Processor

•Socket Type: LGA 1155 pin

•Socket Quantity: 1

•Processor Type:

•Intel Ivy Bridge/ Sandy Bridge Processor.

•32 nm, 2nd Generation Hi-K+metal gate process processor core.

•32nm, Hi-K+metal gate process, Intel® HD Graphics & Integrated Memory Controller.

Chipset

•PCH: Intel Q77

•Design Criteria:

•Should meet Intel Cougar Point platform design guide.

•Super I/O:

•Should support Intel PECI 3.0.

•Please follow Intel design guide.

PCB

•Max. 244 mm x 244 mm, MicroATX

Memory subsystem

•Socket Type: DDR III connector

•Socket Quantity: 4

•Channel A: slot 4, 2; Channel B: slot 3, 1.

•Different colors for slot 4/2 and slot 1/3.

•Dual channel support.

•Support Intel Flex Memory Mode.

•Capacity support:

•1GB/2GB/4GB DDR3 1.5V 1333/1600 Un-buffered Non-ECC DIMM support.

System Tour

Chapter 1

2Chapter 1

•1 GB to 16GB Max memory support(using 4Gb tech).

•DDR3 1.5V 1333/1600.

•Design Criteria:

•Should meet Intel Ivy Bridge/ Sandy Bridge Family design guide.

•Support 1.5V DIMM.

•Dual channel should be enabled always when plug-in 2 same memory size DDRIII memory

module.

Hard disk drive

•Support SATA interface.

•3.5”, 25.4mm, 80/160/320/500/640/1TB/2TB G or higher capacity.

•5400/7200 rpm or higher".

•Capacity and models are listed on AVL.

Optical disk drive

•Support SATA 5.25” standard ODD.

•Support DVD-ROM, DVD-SuperMulti (Label Flash), BD-DVD, BD-Combo. BD-RW.

•Capacity and model is listed on AVL.

Graphics

•Intel® HD Graphics Support

•Dual independent display.

•Digital display (HDMI/DVI/DP/eDP) and VGA.

•DVMT 5.0 technology support.

•Enhanced 3D and Clear Video technology support.

•1 DVI-I port at rear side.

•2 DP port on rear.

•3 Independent Digit Display support.

•Need to measure VGA follow Acer VGA SOP.

•Monitor compatible is requested to the monitor AVL and DQM recommended list.

Graphics card support

•Support Normal length graphics cards in the single PCIe X16 slot.

Serial ATA controller

•Connector Type: SATAII connector and SATAIII connector.

•Connector Quantity: 4(6Gb/s*2 ports, must use different color to define, other are 3Gb/s).

•Storage Type support:

•3.5” SATAII/SATAIII HDD.

•Combo/ DVD supermulti/Blue-ray DVD ODD.

•RAID/AHCI/IDE mode option.

•Default RAID mode.

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