Western Digital WD Caviar User manual

Western Digital

EIDE Hard Drives

WD Caviar

1.6 GB

2.0 GB

2.1 GB

3.2 GB

4.0 GB

4.3 GB

5.1 GB

Western Digital Corporation

8105 Irvine Center Drive

Irvine, California 92618

For service and literature:

714.932.4900 USA

714.932.5000 Outside USA

714.932.4300 DocuFAX

www.wdc.com Internet

Installation Guide

cover printed on 100% recycled paper

6.4 GB

2.5 GB

3.1 GB

cover.qxd 9/11/97 3:01 PM Page 1

Technical Support Services

On-line Services:

Internet: www.wdc.com

FTP Site: ftp.wdc.com

America Online keyword: WDC

Bulletin Board

Services: 714-753-1234 (USA)

You may access the Technical Support Bulletin Board if you have a

Hayes-compatiblemodemwitha2,400to28,800baudrate.Thefollowing

format is required: 8 data bits, 1 stop bit, and no parity.

DocuFAX: 714-932-4300 - 24 hours (USA)

An automated FAX system is available so that you can have product

information sent directly to your FAX machine.

Phone Assistance: 714-932-4900 or 800-832-4778 (in the U.S.)

714-932-5000 (outside theU.S.)

020-4467651 (The Netherlands only)

+31-20-4467651 (outsideThe Netherlands)

If you need additional information or help during installation or normal

use of this product, contact Western Digital Technical Support.

When calling for support, please have your serial numbers and system

hardware and software versions available. To assist you in directing your

call, a phone matrix is included in the back of this manual.

Technical Support Phone Support (Pacific Time)

Monday - Thursday: 8 am -5 pm

Friday: 8 am -3 pm

Contents

Technical Support Services . . . . Inside Front Cover

1 Introduction

Hard Drive Handling Precautions . . . . . . . . . . 1

3 Hardware Installation

Opening Your Computer . . . . . . . . . . . . . . 3

Typical Hard Drive Installations . . . . . . . . . . . 3

Connecting the Hard Drive to the Motherboard . . 3

Connecting the Hard Drive to the

Controller Card . . . . . . . . . . . . . . . . . . 4

Preparing Your Hard Drive for Installation . . . . . 4

Removing an Existing Hard Drive . . . . . . . . . 5

Installing Your Hard Drive . . . . . . . . . . . . . . 8

13 Configuring the System BIOS

14 EZ-Drive Software Installation

Overview . . . . . . . . . . . . . . . . . . . . . . . 14

Operating System Compatibility . . . . . . . . . . 14

EZ-BIOS . . . . . . . . . . . . . . . . . . . . . . 15

Partition and Format . . . . . . . . . . . . . . . . 16

Copy System Files . . . . . . . . . . . . . . . . . 16

Copy Data From an Existing hard Drive to a

New Hard Drive . . . . . . . . . . . . . . . . . . 16

EZ-Drive Help Files . . . . . . . . . . . . . . . . 17

Software Compatibility . . . . . . . . . . . . . . . 17

Using EZ-Drive to Set up Your Hard Drive . . . . . 18

Contents

To Determine if EZ-BIOS Installed . . . . . . . . 20

Installing an Operating System from Floppy

Disk with EZ-BIOS Installed . . . . . . . . . . . . 20

Installing an Operating System from CD-ROM

with EZ-BIOS Installed . . . . . . . . . . . . . . . 21

EZ-Drive Advanced Options . . . . . . . . . . . . . 21

Floppy Boot Protection . . . . . . . . . . . . . . 22

Booting from Floppy Disk . . . . . . . . . . . . . 23

Back Up/Restore Track 0 . . . . . . . . . . . . . 24

Copy Entire Partition . . . . . . . . . . . . . . . 25

Uninstalling EZ-BIOS . . . . . . . . . . . . . . . 26

Removing Ontrack Disk Manager 63-Sector

Offset . . . . . . . . . . . . . . . . . . . . . . . . 27

Enabling 32-bit Disk Access in Windows 3.1x . . . 27

29 Troubleshooting

Frequently Asked Questions . . . . . . . . . . . . . 29

Telephone Support

Other Drive Manufacturers . . . . . . . . . . . . 38

Western Digital Phone Matrix . . . . . . . . . . . 38

BIOS Limitations for Hard Drives Larger

than 2.1 GB . . . . . . . . . . . . . . . . . . . . . 39

43 Appendix

Using the Fdisk and Format Utilities (FAT16) . . . . 43

Agency Approvals . . . . . . . . . . . . . . . . . . 49

Radio Frequency Interference Sentence . . . . . . . 50

Warranty Information . . . . . . . . . . . . . . . . 51

Contents

Introduction

This installation guide provides concise instructions and

illustrations to make the installation of your Western Digital

hard drive as quick and easy as possible. The most commonly

asked installation questions are answered on the following

pages. To fully understand your options, we recommend that

you read this entire guide before starting the installation

procedure.

Hard Drive Handling Precautions

Western Digital hard drives are precision instruments and

should be handled with care during unpacking and installation.

Hard drives can be damaged by rough handling, shock and

vibration, or electrostatic discharge (ESD). Handle the Western

Digital hard drive by the sides only, and avoid touching the

circuit board components.

Once your Western Digital hard drive is unpacked, place the

drive on its antistatic bag on a clean, level work area. Do not

stack hard drives or stand the Western Digital drive on its edge.

Save the packing materials in case you need to return your had

drive. Shipping your hard drive in anything other than the

original packaging or Western Digital supplied materials will

void your warranty.

Caution: Do not remove the tape seal or any labels from the drive;

the warranty will be void.

Introduction 1

Before Installing the Hard Drive

In the table below, write down the serial number, model

number, and CCC code listed on your new Western Digital

hard drive. The serial number is printed on the label containing

the bar code. The model number and CCC code are on the

large label at the top of the drive.

SerialNumber:

Model Number: CCC Code:

If You Have an Existing Hard Drive Installed

Protect your data by backing up your existing hard drive before

installing your new Western Digital hard drive. Save thedata to

removable media such as floppy disks or tape. Most operating

systems include a back up utility. Consult your operating

system or utilities documentation for back up instructions.

Access your CMOS setup screen and write down your existing

hard drive type and parameters (cylinders/heads/sectors).

Type: Sectors Per Track:

Cylinders: *Landing Zone:

Heads: *Precomp:

* Typically these parameters matchthe cylinders,but in some

cases they are not used by the system.

2 Introduction

Hardware Installation

Opening Your Computer

1. Turn off your system.

2. Discharge static electricity by touching the metal chassis of

the computer.

3. Unplug your computer.

4. Remove the computer’s outside cover.

TypicalHard Drive Installations

Connecting the Hard Drive to the Motherboard

Choose this option if you are connecting your new hard drive

to the 40-pin IDE connector on the system motherboard.

Hardware Installation 3

Connecting the Hard Drive to a Controller Card

Choose this option if you are connecting your new hard drive

to the 40-pin IDE connector on a controller card.

Preparing Your Hard Drive for Installation

Before installing your new Western Digital hard drive, you may

need to complete the following tasks.

Remove an existing hard drive

Reposition jumpers

Check the mounting hardware

Determine if drive rails are required (if installing in a

5.25-inch bay)

4 Hardware Installation

Removing an Existing Hard Drive

Back up the information on your existing hard drive before

proceeding.

IMPORTANT. Be sure to turn off the system power and

unplug the power cord.

1. Disconnect the power cord and IDE interface cable.

2. Remove screws and slide the hard drive out of the drive bay.

Handle the hard drive with care. Be careful not to scratch or

tear the tape seal on the drive; this will void the warranty.

Step 1. Jumpers

Western Digital is currently shipping hard drives with two types

of jumper blocks. See the illustration on page 6. Your hard

drive may have either a 6-pin or a 10-pin jumper block. The

first 6 pins on each jumper block are identical. The additional

four pins on the 10-pin jumper block are reserved for future

enhancements.

Single Hard Drive Installations: If installing your new Western

Digital hard drive as the only hard drive in the system, leave

the jumper in the neutral storage position for possible future

use.

Dual Hard Drive Installations: If installing your new Western

Digital hard drive with an existing hard drive on the same IDE

interface cable, use a jumper to designate the master (C:) and

the slave (D:) drive.

The Western Digital hard drive is factory set for single drive

installation with a jumper in the neutral storage position (across

pins 5-3). This jumper should be repositioned to select one of

the options shown in the graphic on page 6.

Hardware Installation 5

The Cable Select jumper option is usually not required. It

needs special support in your system hardware.

Note for Apple Installations: Apple systems do not support

master/slave configurations. Youcan only install one EIDE

hard drive to each port.

Standard JumperSettingsforWestern Digital Hard Drives

6 Hardware Installation

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