Western Digital OpenFlex Data24 DCS0010 User manual

Installation Guide

OpenFlex™ Data24

Regulatory Model: DCS0010

D018-000330-000

Doc. Version 03

September 2022

Installation Guide Table of Contents

Table of Contents

Revision History................................................................................................................................................................................................ii

Notices....................................................................................................................................................................................................................iii

Points of Contact.......................................................................................................................................................................................... iv

Chapter 1. Installation...........................................................................................................1

Installation Equipment Requirements...........................................................................................................................................2

Installation Safety.........................................................................................................................................................................................2

Before You Begin..........................................................................................................................................................................................4

How to Report Damage............................................................................................................................................................... 4

Unpacking the OpenFlex™ Data24...............................................................................................................................................8

Installation Procedure............................................................................................................................................................................... 8

Cable Management Arm (CMA) Assembly Installation Procedure...................................................................... 16

Discovering and Connecting to NVMe™ Devices on OpenFlex™ Data24 using the Management

Port........................................................................................................................................................................................................................ 19

Chapter 2. Safety................................................................................................................22

Electrostatic Discharge.........................................................................................................................................................................23

Optimizing Location.................................................................................................................................................................................23

Power Connections..................................................................................................................................................................................23

Power Cords..................................................................................................................................................................................................23

Rack-Mountable Systems..................................................................................................................................................................24

Safety and Service.................................................................................................................................................................................. 24

Safety Warnings and Cautions...................................................................................................................................................... 25

Installation Guide Revision History

Revision History

Date Revision Comment

August 2021 2.0 Initial release for version 2.0

October 2021 01 Changed document number from 1ET2361 to D018-000330-000

Added the Cable Management Arm (CMA) Assembly information

to the Unpacking the OpenFlex Data24 (page 8), Installation

Procedure (page 8) sections.

February 2022 02

Created the Cable Management Arm (CMA) Assembly Installation

Procedure (page 16).

September

2022 03 Rebranded document to new Western Digital design

Installation Guide Notices

Notices

Western Digital Technologies, Inc. or its affiliates' (collectively “Western Digital”) general policy does not

recommend the use of its products in life support applications wherein a failure or malfunction of the product

may directly threaten life or injury. Per Western Digital Terms and Conditions of Sale, the user of Western

Digital products in life support applications assumes all risk of such use and indemnifies Western Digital

against all damages.

This document is for information use only and is subject to change without prior notice. Western Digital

assumes no responsibility for any errors that may appear in this document, nor for incidental or consequential

damages resulting from the furnishing, performance or use of this material.

Absent a written agreement signed by Western Digital or its authorized representative to the contrary,

Western Digital explicitly disclaims any express and implied warranties and indemnities of any kind that may,

or could, be associated with this document and related material, and any user of this document or related

material agrees to such disclaimer as a precondition to receipt and usage hereof.

Each user of this document or any product referred to herein expressly waives all guaranties and warranties

of any kind associated with this document any related materials or such product, whether expressed or

implied, including without limitation, any implied warranty of merchantability or fitness for a particular purpose

or non-infringement. Each user of this document or any product referred to herein also expressly agrees

Western Digital shall not be liable for any incidental, punitive, indirect, special, or consequential damages,

including without limitation physical injury or death, property damage, lost data, loss of profits or costs of

procurement of substitute goods, technology, or services, arising out of or related to this document, any

related materials or any product referred to herein, regardless of whether such damages are based on tort,

warranty, contract, or any other legal theory, even if advised of the possibility of such damages.

This document and its contents, including diagrams, schematics, methodology, work product, and intellectual

property rights described in, associated with, or implied by this document, are the sole and exclusive

property of Western Digital. No intellectual property license, express or implied, is granted by Western Digital

associated with the document recipient's receipt, access and/or use of this document or the products

referred to herein; Western Digital retains all rights hereto.

Western Digital, the Western Digital logo, Ultrastar, and OpenFlex are registered trademarks or trademarks of

Western Digital Corporation or its affiliates in the US and/or other countries. All other marks are the property

of their respective owners. Product specifications subject to change without notice. Pictures shown may vary

from actual products. Not all products are available in all regions of the world.

Western Digital

5601 Great Oaks Parkway

San Jose, CA 95119

iii

Installation Guide Points of Contact

Points of Contact

For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical

support. Please be prepared to provide the following information, as applicable: part number (P/N), serial

number (S/N), product name and/or model number, software version, and a brief description of the issue.

Email:

[email protected]

Website:

https://portal.wdc.com/Support/s/

UK Import Representation Contact

Western Digital UK Limited

PO Box 471

Leatherhead KT22 2LU

Telephone: +44 1372 366000

EU Import Representation Contact

Western Digital EU Limited

PO Box 13379

Swords, Co

Dublin, Ireland

Installation

This document provides information, requirements, and procedures necessary to install and

complete the initial bringup of an OpenFlex™ Data24storage platform.

In This Chapter:

- Installation Equipment Requirements...................................................................... 2

- Installation Safety............................................................................................................ 2

- Before You Begin............................................................................................................. 4

- Unpacking the OpenFlex Data24.............................................................................. 8

- Installation Procedure.................................................................................................... 8

- Cable Management Arm (CMA) Assembly Installation Procedure..............16

- Discovering and Connecting to NVMe Devices on OpenFlex Data24 using

the Management Port....................................................................................................19

Installation Guide 1. Installation

1.1 Installation Equipment Requirements

This section lists everything that must be in place or available to perform the installation, including the

equipment and its components.

Table 2: Included Equipment and Components

Category Item # Included

Chassis w/ Supply Unit (PSU)s,

IO Modules (IOM)s, System Fans,

and pre-installed Rack Ears

Rails kit (includes left and right rail

assemblies and rack-mounting hardware) 1

(optional) Cable Management Arm (CMA)

Assembly (includes a left and a right arm) 1

Drive Assembly Storage Devices 1 - 24

(depending on configuration)

Components

Drive Blanks 0 - 23

(depending on configuration)

Screws M5 x 10mm T15 Torx Flat

Head screws w/ washers 6

Cables 3m, C13 - C14 Power Cables 2

Table 3: Additional Equipment Needed

Equipment Required or Recommended?

T15 Torx Screwdriver Required

T15 Torx Screwdriver w/ Torque Measuring Capability Recommended

Level Recommended

Lift Equipment Recommended

ESD Mitigation Equipment (site specific) Required

Ethernet Cable w/ RJ-45 connectors Required

Table 4: Torque Specifications for Screws

Screw Type Torque Value

M5 x 12mm T15 Torx screws w/ washers 3.38-3.61 Nm / 30-32 in-lbf

M5 x 10mm T15 Torx screws 3.38-3.61 Nm / 30-32 in-lbf

1.2 Installation Safety

Safety is the number one priority for personnel responsible for installing the OpenFlex™ Data24 platform.

This section outlines what to consider before performing an installation.

Installation Guide 1. Installation

1.2 Installation Safety

Protect Yourself and Others

Before installing an OpenFlex™ Data24, it is important to take precautions to keep all personnel performing

the installation—or individuals near the installation site—safe. Make sure all paths and floors are clean and

free of obstacles. Do not wear clothing that is loose or can become tangled or catch on anything, or clothing

that is too tight and may restrict movement. Read all safety labels and instructions in this manual and on the

equipment being used for installation. Never lift the OpenFlex™ Data24 alone; it should always be teamlifted.

When installing the unit in a rack, it is highly recommended that you install it at the lowest possible U height

of the rack. This is intended to prevent an imbalanced load and it keeps the center of gravity low on the rack

to help prevent tipping hazards.

Protect Your Equipment

Always use the proper tooling outlined in this document during installation. This includes torque

specifications and driver heads when installing screws, lifting equipment, and safety equipment, as well as

the OpenFlex™ Data24 itself. Always respect the ESD requirements outlined at your site. Use ESD mitigation

and prevention equipment to prevent discharges that may damage equipment. During installation, do not tip

the enclosure.

The following is a list of safety equipment that should be considered before proceeding:

•Safety Shoes/Steel-toed Boots (ESD Safe is a plus)

•Lifting equipment

•ESD mitigation equipment

•Safety vests and hard hats

•Rack support or anchoring equipment

Installation Guide 1. Installation

1.3 Before You Begin

The installation process for the OpenFlex™ Data24 happens in two basic phases, which are described in the

following procedures:

1. Unpacking the OpenFlex Data24 (page 8)

2. Installation Procedure (page 8)

1.3.1 How to Report Damage

During the installation process, there are a number of inspection steps where the installation team should

be looking for damage to the product that may have occurred during shipment. If damage is found,

document the items using the following process.

Before you begin: Before reporting damage to the system, pleas locate the system information.

There is a small plastic tab that can be pulled out to show the vital system details such as the SKU number

and single Top Level Serial Number. This is the only location for the product SN. The pullout tab is located

on the front of the platform in the location shown in the following image.

Figure 1: Pullout Tab Location

Step 1 :Take two digital photos of the damaged packaging or component, one closeup shot showing the

damage in detail and one further out so the support engineers working the case can see where

the damage occurred.

Step 2 :Open a web browser and go to https://portal.wdc.com/Support/s/login/.

The Western Digital Enterprise Support Center page will appear:

Installation Guide 1. Installation

1.3 Before You Begin

Step 3 :Log in to your Support Portal account using an email address and password:

The Western Digital Enterprise Support Center page will appear, providing various support-

related options:

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