VeriFone V200c User manual

Verifone V200c

Payment Terminal

Getting Started Guide

WELCOME!

Thank you for ordering your Verifone V200c payment terminal.

Your terminal is locked for security reasons. This guide explains how to unlock and activate your terminal, and

how to perform transactions.

You will require your Merchant Number, which can be found within your welcome pack or e-mail.

INSTALLATION AND ACTIVATION

1. Turn the V200c over.

2. Remove the backplate by

lifting the tab. The backplate

will separate from the device.

3. Plug the power supply into the

power slot.

4. Plug the Ethernet / CAT5

cable into the LAN port.

Plug the other end of the

Ethernet cable into the router

or your LAN port.

5. Re-attach the backplate so

that the cables match the

photo shown.

6. Plug the power supply unit into

the main socket. The V200c

will start booting up

7. When you see the “Terminal

Locked” screen, key in your

Merchant Number as the

password and press the green

[ENTER] key

8. Press the green [ENTER] key

twice more until the

Sale Screen is displayed.

Your V200c terminal is now ready to take payments.

PERFORMING A SALE

9. While the terminal is on the main

screen, key in the amount for the sale

and press [ENTER] key

10. If tip is configured, select the tip value.

Tip screens will only be shown if tip is

enabled.

11. Total amount = sale amount + tip

amount

12. Present, insert or swipe the payment

card, or, key enter the card number for

MOTO.

13. If cashback is enabled, you will be

prompted to ask if cashback is required.

14. If cashback is required, enter the cash

amount and press [ENTER] key

15. Total amount = sale amount + cashback

amount

16. If card was inserted, enter the PIN.

17. At this stage, the terminal will contact

the acquirer and will provide a result,

e.g. Approved, Declined, Referred

18. You will need to retain the first receipt

for your records.

19. If selected, the second receipt is to be

given to the customer.

20. If the customer’s payment card was

inserted, it can now be removed.

21. The terminal will return to the main

screen,

PERFORMING A REFUND

1. Touch the main logo at the top of

the screen.

This will show the main menu,

select Onetime Transactions then

Select Refund

2. Enter the Supervisor password

3. Enter the refund amount and press

[ENTER] key

4. Present, insert or swipe the

payment card, or, key enter the

card number for MOTO.

5. You will need to retain the first

receipt for your records.

6. If selected, the second receipt is to

be given to the customer.

7. If the customer’s payment card was

inserted, it can now be removed.

8. The terminal will return to the main

screen.

PERFORMING A RECONCILIATION

1. Touch the main logo at the top

of the screen.

2. Select Reports from the menu

and enter the Supervisor

password.

3. Select the acquirer/s to

reconcile.

4. The terminal will connect to

each of the selected acquirers

in turn and transmit your totals.

5. A report will be printed for your

records.

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