VADO INDIVIDUAL ELEMENTS User manual

Guarantee KEEP FOR

FUTURE REFERENCE

BASIN MIXER WITH POP-UP WASTE

USER GUIDE

ELEMENTS

All VADO products come with a 2 year guarantee as standard. Within this guarantee period

VADO will provide replacement parts and any labour [SEE NOTE 1] needed to complete the

product repair.

This standard guarantee may be extended by registering your product to give the following

guarantee periods, once registered:

Brassware products from the Individual by VADO collection have a 15 year guarantee

(2 years parts and labour plus 13 years parts only).

VADO Sensori SmartTouch and SmartDial products have a 5 year guarantee (parts and labour).

VADO Identity and i-tech products have a 5 year guarantee (2 year parts and labour plus 3 years

parts only).

All other VADO products have a 3 year guarantee (2 years parts and labour plus 1 year

parts only)

[SEE NOTE 2].

Guarantee Conditions

Our products are guaranteed against manufacturing defects from the date of purchase until the

expiry of the relevant guarantee period shown above.

The guarantee is only valid if:

•The product has been installed, used and maintained in accordance with VADO’s instructions

and subjected to normal use only.

•The defect is not due to use of an unsuitable or inadequate water or power supply.

•The defect is not due to accident, misuse, neglect or incorrect/inappropriate repair (other

than by VADO or VADO authorised agents) or damage caused by foreign objects or substances.

•The extended guarantee is only available if you have completed the Guarantee

Registration Process.

This can be done via the VADO website or via phone to our aftersales team.

Registration must be completed within 6 months from date of purchase.

Under the extended guarantee period VADO will, at its option, offer to supply any replacement

product (or component part) assessed to be defective [SEE NOTE 3].

The guarantee (whether standard or extended) is non-transferable to any subsequent owner.

All claims under the guarantee should be notified in the first instance to our Aftersales

department, contact details below, this must be done no later than the last day of the

relevant guarantee period.

All claims must be accompanied by proof of purchase (sales receipt or delivery note) from

an official VADO dealer.

The guarantee does not extend to any consequential loss or damage.

After repair or replacement, the relevant guarantee period will be calculated from the

original date of purchase.

VADO operates a policy of continuous product development and therefore reserves the right to

change the product, packaging and documentation specifications without notice. E&OE.

NOTES:

[1] Labour via our engineer network is only available in the UK. Attendance by a VADO engineer

or sub-contract engineer will be under our standard terms and conditions.

[2] VADO spare parts and shower hoses are under a parts only guarantee.

[3] VADO reserves the right to charge in advance for a product (or replacement part)

pending collection and investigation (at VADO expense) to confirm a defect is due to a

manufacturing issue.

If a defect is found the charge will be refunded or cancelled.

This guarantee is in addition to and does not affect your statutory rights as a consumer.

Tel: 01934 745163

Email: aftersales@vado.com

Welcome

Thank you for selecting Individual by VADO.

Each timeless finish has been tailored to inspire your individual

style, ready for you to create a contemporary look that will stand

the test of time.

Coupled with our leading 15 year guarantee, this premium

product has passed through stringent quality assurance

processes to allow you to complete your look with confidence.

Our outstanding customer service, large scale development

support and prestigious project history has ensured a globally

trusted reputation. For any technical or operation queries, please

contact our experienced Aftersales team on 01934 745 163.

Cleaning instructions:

The physical vapor deposition coating on this product is

finished to the highest standard. Due care needs to be

taken to ensure the appearance is retained. We recommend

cleaning all products with a soft damp cloth ONLY and

advise strongly against the use of all aggressive/corrosive

cleaning products i.e. powders and liquids. If these

instructions are not followed, this may invalidate your

guarantee in the event of a problem occurring.

VADO, Wedmore Road, Cheddar, Somerset, England BS27 3EB

tel 01934 744466 fax 01934 744345

aftersales@vado.com

www.vado.com

OperationOperation

Hot Cold

Cold

Hot

Turning the hot handle clockwise will increase the

flow of hot water.

Turning the cold handle anti-clockwise will increase the

flow of cold water.

The spout can be

swivelled to the

required position.

Operation

Pull the waste control rod up to close the plug and

fill the basin.

Push the waste control rod down to open the plug and

empty the basin.

Notes:

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