VADDIO RoboSHOT 12 USB User manual

Complete Manual for

RoboSHOT USB Enterprise-Class PTZ

Conferencing Cameras

Including RoboSHOT 12 USB, RoboSHOT 12E USB,

and RoboSHOT 30E USB

Document 411-0000-30 Rev E

May 2019

Contents

Overview 1

What's in this Guide 1

Features 2

Unpacking the Camera 3

A Quick Look at the Camera 5

Front of the Camera 5

Back of the Camera – RoboSHOT 12 USB 6

Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB 7

Installation 8

Don’t Void Your Warranty! 8

Before You Install the Camera 8

Installing the Wall Mount 9

About Ceiling-Mounted Cameras 9

Video Resolution Setting 10

Camera Behavior Settings – RoboSHOT 12 USB 11

RS-232 Serial Communication Settings 12

RS-232 Connector Pin-Out 12

Cabling Notes 13

Connecting the Camera 14

Basic Connections – RoboSHOT 12 USB 14

Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB 15

Installing the Camera 16

Powering Up the Camera 17

Status Light 17

Using the Remote Control 18

Quick Reference 18

IR Remote Details 19

Storing a Preset Using the Remote 19

Clearing a Preset Using the Remote 19

Web Interface 20

Getting the Camera's IP Address 20

Accessing the Web Interface 20

Browser Support 20

User Access 21

Administrative Access 22

Compact Menu View 22

Web Interface Quick Reference 23

System Administration 24

For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial

Installation 24

Changing the Camera's Hostname 27

Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 27

Specifying Time Zone and NTP Server 28

Managing Access and Passwords 29

Disabling Telnet Access 29

Enabling or Requiring HTTPS 30

Adding Room Information to the Screen 31

Saving (Exporting) or Restoring (Importing)a Configuration 32

Installing a Firmware Update 33

Rebooting the Camera 34

Contacting Vaddio Technical Support 35

Viewing Diagnostic Logs 35

Configuring Camera Behavior 36

Setting the Custom Home Position and Other Preset Shots 36

Renaming Presets and Custom CCU Scenes 37

Initial Lighting and Color Settings 37

Lighting Adjustments 38

Adjusting the Color and Image Quality Settings 38

Lighting and Image Quality Quick Reference 39

Color Adjustment Quick Reference 40

Saving Color and Lighting Settings 40

Adjusting the Focus 41

Speed Adjustments 42

About Tri-Synchronous Motion 42

Setting the Speeds for Manual Movements 42

Setting the Speeds of Movements to Presets 43

Adjusting Tri-Synchronous Motion Speed 43

Setting the Direction for Camera Movements 44

Configuring Streaming 45

About Streaming 45

Enabling or Disabling Streaming 45

Configuring USB Streaming 46

Setting up IPStreaming in Easy Mode 47

Setting up IPStreaming in Custom Mode 48

RTSPStreaming Protocol and URL 48

Configuring RTMP Streaming 49

Advanced: Changing MTU 50

Reading the Camera's Switches 51

Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB 52

Software-Controlled Video Output Resolution Setting 53

Additional Camera Settings 54

iii

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Operating the Camera 56

Switching the Camera Off or On (Standby) 56

Stopping or Resuming Video 56

Managing the Camera Ready State 56

Moving the Camera 57

Zooming In or Out 57

Moving the Camera to a Preset Position 57

Telnet Serial Command API 58

camera home 59

camera pan 59

camera tilt 60

camera zoom 61

camera focus 62

camera preset 63

camera ccu get 64

camera ccu set 65

camera ccu scene 66

camera led 66

camera standby 67

streaming ip enable 67

streaming settings get 68

network settings get 69

network ping 69

system reboot 70

system factory-reset 70

history 71

version 71

help 71

exit 72

RS-232 Control 73

Camera Movement, Zoom, and Focus Commands 73

Movement, Zoom, and Focus Inquiry Commands 75

Color and Light Management Commands 76

Shutter Speed Values (CAM_Shutter) 78

Iris Values (CAM_Iris) 79

Iris Gain and Gain Limit Values (CAM_Gain) 80

Color and Light Management Inquiry Commands 80

Other Commands 81

Other Inquiry Commands 81

Specifications 83

Troubleshooting and Care 84

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Status Light 85

Restoring Default Camera Settings 85

Operation, Storage, and Care 86

Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB 87

FCC Part 15 Compliance 87

ICES-003 Compliance 87

European Compliance 88

Compliance and Conformity Statements – RoboSHOT 12 USB 89

FCC Part 15 Compliance 89

ICES-003 Compliance 89

European Compliance 90

Warranty and Return Policy 91

Photo Credits 95

Index 96

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Overview

This guide covers the RoboSHOT®USB enterprise-class PTZ conferencing cameras:

nRoboSHOT 12 USB, North America – 999-9920-000 (silver and

black)

nRoboSHOT 12 USB, Europe and UK – 999-9920-001 (silver and

black)

nRoboSHOT 12 USB, Australia and New Zealand – 999-9920-009

(silver and black)

nRoboSHOT 12E USB, North America – 999-99200-000 (black), 999-99200-000W (white)

nRoboSHOT 12E USB, Europe and UK – 999-99200-001 (black), 999-99200-001W (white)

nRoboSHOT 12E USB, Australia and New Zealand – 999-99200-009 (black), 999-99200-009W (white)

nRoboSHOT 30E USB, North America – 999-99230-000 (black), 999-99230-000W (white)

nRoboSHOT 30E USB, Europe and UK – 999-99230-001 (black), 999-99230-001W (white)

nRoboSHOT 30E USB, Australia and New Zealand – 999-99230-009 (black), 999-99230-009W (white)

Some models may be unavailable at this time.

What's in this Guide

This guide covers

nUnpacking

nPhysical features

nSwitch settings

nInstallation

nControlling the camera using the IR remote

nWeb interface:System administration and performance/behavior configuration

nTelnet and RS-232 API references

nSpecifications

nTroubleshooting

nWarranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand-

alone Installation Guide for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras.

Features

nRoboSHOT 12 USB and RoboSHOT 12E USB:12x optical zoom – perfect for huddle rooms and small

to medium conference rooms

RoboSHOT 30E USB:30x optical zoom – best for medium to large venues such as houses of worship

and lecture theaters

nRoboSHOT 12 USB:Exmor®1/2.8 type image sensor

RoboSHOT 12E USB and RoboSHOT 30E USB: Exmor R™ back-lit 1/2.5 type, high-speed, low-noise

image sensor

nSimultaneous uncompressed USB 3.0 and H.264 IP streaming (RTSP or RTMP)

nSelectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client

nHDMI video output for local display

nSmooth, silent direct-drive motors for precise pan and tilt movements at up to 120° per second

nTri-Synchronous MotionTM simultaneous-arrival pan/tilt/zoom movement between presets

nUniversal Video Class (UVC) drivers supported in Windows®, Mac®OS, and Linux operating systems,

compatible with most UC conferencing applications

nPresenter-friendly IR remote control

nIntegration-ready Telnet and serial RS-232 control

nFull administrative control via web interface; manage the camera remotely while monitoring the stream

separately

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

Unpacking the Camera

Make sure you have received all the items you expected.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Caution

Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm

will damage it.

Note

Some models may be unavailable at this time.

RoboSHOT 12 USB, North America– 999-9920-000 (silver and black)

RoboSHOT 12 USB, Europe/UK– 999-9920-001 (silver and black)

RoboSHOT 12 USB, Australia/NewZealand – 999-9920-009 (silver and black)

nRoboSHOT 12 USB Camera

nVaddio IR Remote Commander

n12 VDC, 3.0 Amp switching power supply with AC cord set(s)

nThin Profile Wall Mount with mounting hardware, black

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

RoboSHOT 12E USB, North America– 999-99200-000 (black); 999-99200-000W (white)

RoboSHOT 12E USB, Europe/UK– 999-99200-001 (black); 999-99200-001W (white)

RoboSHOT 12E USB, Australia/NewZealand – 999-99200-009 (black); 999-99200-009W (white)

nRoboSHOT 12E USB camera, black or white

nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color

nVaddioIR Remote Commander

nPoE+ mid-span power injector with AC cord set(s)

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

RoboSHOT 30E USB, North America– 999-99230-000 (black); 999-99230-000W (white)

RoboSHOT 30E USB, Europe/UK– 999-99230-001 (black); 999-99230-001W (white)

RoboSHOT 30E USB, Australia/NewZealand – 999-99230-009 (black); 999-99230-009W (white)

nRoboSHOT 30E USB camera, black or white

nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color

nVaddio IR Remote Commander

nPoE+ mid-span power injector with AC cord set(s)

nEZCamera RS-232 control adapter, part number 998-1001-232

nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m)

nQuick Start Guide

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

A Quick Look at the Camera

This section covers the physical features of the camera.

Front of the Camera

This photograph shows a RoboSHOT 12 USB camera. The RoboSHOT 12E USB and RoboSHOT 30E

USB are similar in appearance, and are available in either black or white.

Camera and Zoom Lens:

nRoboSHOT 12 USB: 12x optical zoom (12x in Super-Wide mode, 10x in normal mode). Recommended

for small to medium sized conference rooms.

nRoboSHOT 12E USB: 12x optical zoom; recommended for small to medium sized conference rooms.

nRoboSHOT 30E USB: 30x optical zoom; recommended for larger rooms.

IR sensor: Receives signals from the IR remote. Make sure there's nothing directly in front of the camera

base, and point the remote at the camera.

Status light: The multi-colored LED indicates the camera's current state.

Complete Manual for RoboSHOT USBEnterprise-Class PTZConferencing Cameras

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