Unitron Quantum BTE User manual

Quantum™

behind-the-ear (BTE)

and in-the-ear (ITE)

hearing aid guide

Thank you

Thank you for choosing Unitron hearing aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing

healthcare professionals to make advanced,

purpose-driven solutions available to everyone.

Because hearing matters.

Your BTE hearing aids

Hearing healthcare professional: _____________

____________________________________

Telephone: __________________________________

Model: ______________________________________

Serial number: _______________________________

Replacement batteries: Size 13

Warranty: ___________________________________

Program 1 is for: ______________________________

Program 2 is for: _____________________________

Program 3 is for: _____________________________

Program 4 is for: _____________________________

Date of purchase: _____________________________

BTE quick reference

Changing batteries Low battery warning

2 beeps every

30 minutes

On/Off

Plus

(+) signs

on off open

Lever

volume control; up=louder, down=softer

comfort-clarity control; up=clarity,

down=comfort

Push button

switching programs

volume control; right aid=louder, left

aid=softer

comfort-clarity control; right aid=clarity,

left aid=comfort

Your ITE hearing aids

Hearing healthcare professional: _____________

____________________________________

Telephone: __________________________________

Model: ______________________________________

Serial number: _______________________________

Replacement batteries:

Size 10 Size 312 Size 13

Warranty: ___________________________________

Program 1 is for: ______________________________

Program 2 is for: _____________________________

Program 3 is for: _____________________________

Program 4 is for: _____________________________

Date of purchase: _____________________________

ITE quick reference

Changing batteries

2 beeps

every

30 minutes

312

On/Off Battery size

Low battery

warning

Plus (+) signs

on off open

Push button

switching programs

volume control;

right aid=louder, left aid=softer

comfort-clarity control;

right aid=clarity, left aid=comfort

Rotary dial or scroll wheel

volume control;

up=louder, down=softer

comfort-clarity control;

up=clarity, down=comfort

Table of contents

Contents

Tips for wearing hearing aids for the ﬁrst time .......................................2

Your BTE hearing aids at a glance ...........................................................4

Putting your BTE hearing aids on your ears ...........................................6

Turning your BTE hearing aids on and off ..............................................8

BTE battery information ........................................................................ 10

BTE operating instructions ................................................................... 14

Cleaning your BTE hearing aids ............................................................22

Assistive listening devices for BTEs ......................................................26

BTE troubleshooting guide ...................................................................28

Your ITE hearing aids at a glance ..........................................................34

Putting your ITE hearing aids on your ears ...........................................36

Turning your ITE hearing aids on and off ..............................................38

ITE battery information .........................................................................39

ITE operating instructions .....................................................................42

Cleaning your ITE hearing aids .............................................................50

Assistive listening devices for ITEs ....................................................... 51

ITE troubleshooting guide ....................................................................52

Using the telephone .............................................................................56

Caring for your hearing aids ..................................................................59

Signature features of your hearing aids ...............................................60

Warnings ...............................................................................................63

Compliance information .......................................................................68

Client feedback .....................................................................................70

Additional notes .................................................................................... 71

2 3

Tips for wearing hearing aids for the ﬁrst

time

1. Start in a quiet room at home ﬁrst to get

used to the new sound quality. Sounds like

the ticking of a clock, the humming of the

computer, the beep of the microwave or the

rustling of clothes or paper may seem loud

to you at ﬁrst, because you have not been

hearing them properly for a long time.

2. Read aloud to yourself and learn to correct

the volume of your own voice when you are

wearing the hearing aids.

3. Talk to different people and learn how to

distinguish between different sound patterns

again.

4. It will take some time before you are

completely used to your hearing aids and can

fully enjoy the beneﬁts.

5. Wear your hearing aids for as many hours a

day as you can, and for a little longer each

day.

6. Make notes at the back of this booklet,

write down difﬁcult situations and describe

what any unpleasant noises were like. This

information will help your hearing healthcare

professional to ﬁne-tune the devices better

for you.

7. Involve your family and friends in this

familiarization period. For example,

ask someone to set the television to a

comfortable volume.

8. When you are beginning to get used to

wearing the hearing aids, wear them in more

difﬁcult listening environments such as the

ofﬁce, at parties or in restaurants. This can

be difﬁcult even for people who can hear

normally. Give yourself time to regain your

ability to hear in these difﬁcult situations.

9. Make your hearing aids part of your everyday

life and be patient with yourself until you

have retrained yourself to interpret the

sounds correctly.

4 5

Your BTE hearing aids at a glance

1 Earhook - your custom made earmold attaches to

your hearing aids using the earhook

2 Microphone - sound enters your hearing aids via

the microphones. Microphone shield - protects

microphones from dirt & debris

3 Push button - switches between listening

programs or changes the volume level or comfort-

clarity, depending on your customized ﬁtting

4 Lever - controls either the volume or comfort-

clarity, depending on your customized ﬁtting

5 Battery door/on & off - close the door to turn on

your hearing aids, partly open the door to turn off

your hearing aids. Opening the door all the way

gives you access to change the battery

6 Earmold - allows the sound to pass from the

hearing aids to the ear and holds the hearing aids

in place

7 Slim tube - sound travels down the slim tube to

the ear canal

8 Dome - holds the slim tube in place in your ear

canal

9 Retention piece - helps prevent the dome and slim

tube from moving out of the ear canal

6 7

Putting your BTE hearing aids on your

ears

Your behind-the-ear (BTE) hearing aids may be

color-coded with a small dot on the battery door:

red = right ear; blue = left ear.

BTEs with earmolds

1. Hold the earmold between

your thumb and index ﬁnger.

The opening should be

pointing in towards your ear

canal with the BTE resting

upwards over the top of your ear.

2. Carefully insert the earmold

in your ear. You may need

to twist it slightly to the

back. The earmold should

ﬁt into your ear snugly and

comfortably. Pulling down

and back on your earlobe may help you insert

the earmold into your ear canal more easily.

1. 1.

3. Place the hearing aid over

the top of your ear.

BTEs with slim tubes

1. Place the hearing aid over

the top of your ear. The

slim tube should lie ﬂush

against your head and not

stick out.

2. Hold the slim tube where it

attaches to the dome and

gently push the dome into

your ear canal.

3. Place the retention piece

in your ear so it rests at the

bottom of the opening of

your ear canal.

8 9

Turning your BTE hearing aids on and off

Your hearing aids have a three-position battery

door that acts as an on/off switch and that

allows access to the battery compartment.

1. ON: Close the battery door

fully.

Note: It may take 5 seconds

before the hearing aid turns

on. Your hearing healthcare

provider can additionally

increase the start up delay if required.

2. OFF: Partially open the

battery door.

off

open

3. OPEN: Fully open the battery

door to access and change

the battery.

Note: When turning your hearing aid on and off

while it is on the ear, grasp the top and bottom

of the device with your index ﬁnger and thumb.

Use your thumb to open and close the battery

door.

10 11

BTE battery information

To replace the battery, fully open the battery

door for access to the battery compartment.

Low battery warning

Two long beeps indicate the hearing aid battery

is low. After the low battery warning, you may

experience some reduction in sound quality.

This is normal and can be remedied by inserting

fresh batteries into the hearing aids.

If you are not able to hear the low battery

warning, your hearing healthcare professional

can change the pitch or loudness of the low

battery warning. If you prefer, it can be turned

off entirely.

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

Replacing the battery

1. Gently swing out the battery

door with your ﬁngernail.

2. Grasp the battery with your

thumb and index ﬁnger and

remove.

3. Insert the new battery into the

battery compartment with the

plus (+) sign on the battery

facing the same way as the

plus (+) sign on the side of the

battery door. This will ensure that the battery

door closes properly.

Note: If the battery is inserted incorrectly, the

hearing aid will not turn on.

4. Close the battery door.

12 13

Replacing the battery in

hearing aids with a tamper-

resistant battery door

Some hearing aids have a tamper-

resistant battery door for safety

reasons. To replace the battery,

open the battery compartment

and push the locking piece back

inside the hearing aid using the

tip of a pen.

Remove the old battery. Insert a

new one with the plus (+) sign on

the battery facing the same way

as the plus (+) sign on the side of

the battery door. The new battery

will be secured when you close

the battery door.

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn your

hearing aids off when not in use.

Remove the batteries and keep the battery door

open while hearing aids are not in use. This will

allow internal moisture to evaporate.

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