Unitron Latitude Moxi 13 User manual

Moxi™

behind-the-ear (BTE)

hearing aid guide

Your hearing aids

Hearing healthcare professional:_______________

__________________________________________

Telephone: _________________________________

Model: ____________________________________

Serial number:______________________________

Replacement batteries: Size 312

Warranty: __________________________________

Program 1 is the automatic program

Program 2 is for: ____________________________

Program 3 is for: ____________________________

Program 4 is for: ____________________________

Date of purchase: ___________________________

hank you

Thank you for choosing Unitron Moxi hearing

aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing

healthcare professionals to make advanced,

purpose-driven solutions available to

everyone. Because hearing matters.

Quick reference

Changing batteries

On/Off

Plus (+)

Signs

Low battery warning

2 beeps every

30 minutes

Battery size

312

Push button

switching programs

volume control; right aid=louder,

left aid=softer

comfort-clarity control;

right aid=clarity, left aid=comfort

able of contents

Your hearing aids at a glance..................................................2

Putting your hearing aids on your ears...................................4

Turning your hearing aids on and off .....................................6

Battery information .................................................................8

Tips for wearing hearing aids for the first time......................11

Operating instructions...........................................................13

Using the telephone ..............................................................18

Caring for your hearing aids ..................................................21

Cleaning your hearing aids....................................................22

Signature features of your hearing aids ...............................24

Assistive listening devices ....................................................27

Troubleshooting guide ..........................................................28

Warnings ...............................................................................33

Warning to hearing aid dispensers (to comply with the U.S.

Food and Drug Administration (FDA) regulations) ............38

Compliance information ........................................................41

Client feedback......................................................................43

off open

2 3

Your hearing aids at a glance

1ube - sound travels down the tube to the speaker unit

that is attached to your hearing aids

2Microphone - sound enters your hearing aids via the

microphones. Microphone shield - protects

microphones from dirt & debris

3Push button - switches between listening programs,

comfort-clarity setting or changes the volume level,

depending on your customized fitting

4Battery door/on & off - close the door to turn on your

hearing aids, partly open the door to turn off your

hearing aids. Opening the door all the way gives you

access to change the battery

5Dome - holds the tube in place in your ear canal

6Retention piece - helps prevent the dome and slim

tube from moving out of the ear canal

7Speaker unit - amplifies the sound and sends it directly

into the ear canal

8Custom mold - holds the hearing aids in place and

contains the speaker unit

Moxi with custom shells

1. Hold the custom shell

between your thumb and

index finger. The opening

should be pointing in

towards your ear canal with

the hearing aid resting

upwards over the top of your

ear.

2. Carefully insert the custom

shell into your ear. The

shell should fit into your

ear snugly and

comfortably.

3. Place the hearing aid over

the top of your ear.

Putting your hearing aids on your ears

Your hearing aids may be color-coded with a

small dot on the battery door:

red = right ear; blue = left ear.

Moxi with tubes

1. Hold the tube where it

attaches to the dome and

gently push the dome into

your ear canal. The tube

should lie flush against

your head and not stick

out.

2. Place the hearing aid over

the top of your ear.

3. Place the retention piece in

your ear so it rests at the

bottom of the opening of

your ear canal.

4 5

Note: When turning your hearing aid on and off

while it is on the ear, grasp the top and bottom

of the hearing aid with your index finger and

thumb. Use the index finger of your opposite

hand to open and close the battery door.

urning your hearing aids on and off

Your hearing aids have a three-position

battery door that acts as an on/off switch and

that allows access to the battery

compartment.

1. On: Close the battery door

fully.

Note: It may take 5

seconds before the hearing

aids turn on. Your hearing

healthcare provider can

additionally increase the

start up delay if required.

2. Off: Partially open the

battery door.

3. Open: Fully open the

battery door to access and

change the battery.

6 7

Replacing the battery

1. Gently swing out the battery

door with your fingernail.

2. Grasp the battery with your

thumb and index finger and

remove.

3. Insert the new battery into

the battery compartment

with the plus (+) sign on the

battery facing the same way

as the plus (+) sign on the

edge of the battery door.

This will ensure that the

battery door closes properly.

Note: If the battery is

inserted incorrectly, the

hearing aid will not turn on.

4. Close the battery door.

Battery information

To replace the battery, fully open the battery

door for access to the battery compartment.

Low battery warning

Two long beeps indicate the hearing aid

battery is low. After the low battery warning,

you may experience some reduction in sound

quality. This is normal and can be remedied by

inserting fresh batteries into the hearing aids.

If you are not able to hear the low battery

warning, your hearing healthcare professional

can change the pitch or loudness of the low

battery warning. If you prefer, it can be turned

off entirely.

Your hearing aids are designed to generate a low

battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore, it

is recommended that the batteries are replaced

as soon as possible once you hear the low

battery warning.

8 9

ips for wearing hearing aids for the

first time

1. Start in a quiet room at home first to get

used to the new sound quality. Sounds like

the ticking of a clock, the humming of the

computer, the beep of the microwave or the

rustling of clothes or paper may seem loud

to you at first, because you have not been

hearing them properly for a long time.

2. Read aloud to yourself and learn to correct

the volume of your own voice when you are

wearing the hearing aids.

3. Talk to different people and learn how to

distinguish between different sound

patterns again.

4. It will take some time before you are

completely used to your hearing aids and

can fully enjoy the benefits.

5. Wear your hearing aids for as many hours

a day as you can, and for a little longer

each day.

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn your

hearing aids off when not in use.

Remove the batteries and keep the battery

door open while hearing aids are not in use.

This will allow internal moisture to evaporate.

10 11

Operating instructions

Push button

Your hearing aids are equipped

with a push button which can be

set for switching between

programs, adjusting your volume, or

adjusting comfort-clarity control (available

on Moxi 20 and 12 only).

Program control

If you have an active push button program

control, each time you push the button, you

will move to a new program.

6. Make notes at the back of this booklet,

write down difficult situations and describe

what any unpleasant noises were like. This

information will help your hearing

healthcare professional to fine-tune the

devices better for you.

7. Involve your family and friends in this

familiarization period. For example, ask

someone to set the television to a

comfortable volume.

8. When you are beginning to get used to

wearing the hearing aids, wear them in

more difficult listening environments such

as the office, at parties or in restaurants.

This can be difficult even for people who

can hear normally. Give yourself time to

regain your ability to hear in these difficult

situations.

9. Make your hearing aids part of your

everyday life and be patient with yourself

until you have retrained yourself to

interpret the sounds correctly.

Program 1

(e.g. automatic program) 1 beep

Program 2

(e.g. speech in noise) 2 beeps

Program 3

(e.g. easy-t/telephone) 3 beeps

Program 4 (e.g. music) 4 beeps

Easy-t/telephone (see pg 18) short melody

DuoLink (if enabled) Opposite ear beeps the

(see pg 16) same as side being adjusted

Comfort-clarity control

(available with Moxi 20 and 12)

If the push button has been configured as a

comfort-clarity control, you can adjust the

comfort or clarity by pushing the button.

Press the push button on your right hearing

aid to increase clarity of speech; press the

push button on your left hearing aid to

decrease overall noise or improve listening

comfort. After each press wait for about 4-5

seconds to allow the hearing aid to adjust to

the new setting.

As you change the comfort-clarity level, your

hearing aids will beep.

Your hearing aids beep to indicate which

program you are in.

Volume control

If your push button has been configured as a

volume control, you can adjust the volume

level by pushing the button. Press the push

button on your right hearing aid to increase

the volume; press the push button on your

left hearing aid to decrease the volume.

As you change the volume control, your

hearing aids will beep.

Comfort-clarity control setting Beeps

Ideal comfort and clarity level 1 beep

Increase sound clarity level short beep

Increase listening comfort short beep

Maximum sound clarity level 2 beeps

Maximum listening comfort level 2 beeps

Volume setting Beeps

Recommended volume level 1 beep

Turning volume up short beep

Turning volume down short beep

Maximum volume level 2 beeps

Minimum volume level 2 beeps

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