Unitron Quantum2 HP User manual

Quantum2HP

behind-the-ear (BTE)

hearing aid guide

Thank you

Thank you for choosing Unitron hearing aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing

healthcare professionals to make advanced,

purpose-driven solutions available to everyone.

Because hearing matters.

Your hearing aids

Hearing healthcare professional: _______________

___________________________________________

Telephone: _________________________________

Model: ____________________________________

Serial number: ______________________________

Replacement batteries: Size 13

Warranty: __________________________________

Program 1 is for: ____________________________

Program 2 is for: ____________________________

Program 3 is for: ____________________________

Program 4 is for: ____________________________

Date of purchase: ___________________________

Quick reference

Changing batteries Low battery warning

2 beeps every

30 minutes

On/O

Plus

(+) signs

Lever

volume control; up=louder, down=soer

SmartFocus™ (comfort-clarity control);

up=clarity, down=comfort

Push button

switching programs

volume control;

right aid=louder, le aid=soer

SmartFocus  (comfort-clarity control);

right aid=clarity, le aid=comfort

Table of contents

Your hearing aids at a glance ..................................................... 2

Warnings .................................................................................... 4

Putting your hearing aids on your ears....................................... 8

Turning your hearing aids on and o ....................................... 10

Battery information................................................................... 11

Tips for wearing hearing aids for the rst time..........................15

Tinnitus masker ........................................................................17

Operating instructions............................................................. 20

Using the telephone................................................................. 29

Protecting your hearing aids .................................................... 32

Cleaning your hearing aids....................................................... 33

Signature features of your hearingaids ................................... 37

Assistive listening devices....................................................... 39

Troubleshooting guide ..............................................................41

Warning to hearing aid dispensers (tocomplywith the U.S.

Food and Drug Administration (FDA) regulations) .................. 46

Information and explanation of symbols................................. 49

Compliance information............................................................51

Patient feedback...................................................................... 53

Additional notes....................................................................... 54

On O Open

2 3

Your hearing aids at a glance

1 Earhook - your custom made earmold attaches to

your hearing aids using the earhook

2 Microphone - sound enters your hearing aids

through the microphones. Microphone shield -

protects microphones from dirt & debris

3 Push button - switches between listening programs

or changes the volume level or SmartFocus ,

depending on your customized tting

4 Lever - controls either the volume or SmartFocus ,

depending on your customized tting

5 Battery door (on & o) - close the door to turn on

your hearing aids, partly open the door to turn o

your hearing aids. Opening the door all the way

gives you access to change the battery

6 Tubing - part of the earmold that attaches it to

theearhook

7 Earmold - allows the sound to pass from the

hearing aids to the ear and holds the hearing aids

in place

8 Slim tube - sound travels down the slim tube to

theear canal

9 Dome - holds the slim tube in place in your ear

canal

10 Retention piece - helps prevent the dome and

slim tube from moving out of the ear canal

4 5

Warnings

Hearing aids should only be used as directed

by your physician or hearing healthcare

professional.

Hearing aids will not restore normal

hearing and will not prevent or improve a

hearing impairment resulting from organic

conditions.

Do not use your hearing aids in explosion

hazard areas.

Allergic reactions to hearing aids are unlikely.

However, if you experience itching, redness,

soreness, inflammation or a burning

sensation in or around your ears, inform your

hearing healthcare professional and contact

your physician.

In the unlikely case that any parts remain in

the ear canal aer the removal of the hearing

aid, contact a physician immediately.

Remove your hearing aids for CT and

MRI scans or for other electromagnetic

procedures.

Special care should be exercised in wearing

hearing aids when maximum sound

pressure levels exceed 132 decibels. There

may be a risk of impairing your remaining

hearing. Speak with your hearing healthcare

professional to ensure the maximum output

of your hearing aids is suitable for your

particular hearing loss.

Magnet warnings

Be sure the magnet is securely axed to the

telephone.

Keep loose magnets out of reach of children

and pets.

If the magnet falls into your ear, contact your

hearing healthcare professional.

If the magnet is swallowed, contact your

physician immediately.

The magnet may aect some medical

devices or electronic systems. Always keep

the magnet (or the telephone equipped with

the magnet) at least 30 cm (12”) away from

pacemakers, credit cards, floppy disks or

other magnetically sensitive devices.

6 7

Too high distortion during dialing or

phoning may mean that the phone handset

is stressed by the magnet. To avoid any

damage, please move the magnet to

another place on the telephone receiver.

Battery warnings

Never leave hearing aids or batteries where

small children and pets can reach them.

Never put hearing aids or batteries in

your mouth. If a hearing aid or battery is

swallowed, call a physician immediately.

Precautions

The use of hearing aids is only part of

hearing rehabilitation; auditory training and

lip reading instruction may be required as

well.

In most cases, infrequent use of hearing

aids does not provide full benet. Once you

have become accustomed to your hearing

aids, wear your hearing aids everyday all day.

Your hearing aids use the most modern

components to provide the best possible

sound quality in every listening situation.

However, communication devices such as

digital cell phones can create interference

(a buzzing sound) in hearing aids. If you

experience interference from a cell phone

being used close by, you can minimize this

interference in a number of ways. Switch

your hearing aids to another program, turn

your head in a dierent direction or locate

the cell phone and move away from it.

Note to hearing healthcare professional

Domes should never be tted on patients

with perforated eardrums, exposed middle

ear cavities, or surgically altered ear

canals. In the case of such a condition, we

recommend to use a customized ear mold.

Labeling

The serial number and year of manufacture are

located inside the battery door.

8 9

3. Place the hearing aid over the top of your ear.

Hearing aids with slim tubes

1. Place the hearing aid over

the top of your ear. The

slim tube should lie flush

against your head and not

stick out.

2. Hold the slim tube where it

attaches to the dome and

gently push the dome into

your ear canal.

3. Place the retention piece

in your ear so it rests at the

bottom of the opening of

your ear canal.

Putting your hearing aids on your ears

Your hearing aids may be color-coded with a

small dot on the battery door: red = right ear;

blue = le ear.

Hearing aids with earmolds

1. Hold the earmold between

your thumb and index

nger. The opening should

be pointing in towards

your ear canal with

the hearing aid resting

upwards above your ear.

2. Carefully insert the

earmold in your ear.

You may need to twist

it slightly to the back.

The earmold should t

into your ear snugly and

comfortably. Gently pull

down and back on your

earlobe to help you insert

the earmold into your ear

canal more easily.

10 11

Battery information

To replace the battery, fully open the battery

door for access to the battery compartment.

Low battery warning

Two long beeps indicate the hearing aid battery

is low. Aer the low battery warning, sounds

may not be as clear. This is normal and can be

xed by changing the batteries in the hearing

aids.

If you are not able to hear the low battery

warning, your hearing healthcare professional

can change its pitch or loudness. If you prefer, it

can be turned o entirely.

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

Turning your hearing aids on and o

Your hearing aids have a three-position battery

door that acts as an on/o switch and that

allows access to the battery compartment.

1. On: Close the battery door

fully.

Note: It may take 5 seconds

before the hearing aid turns

on. Your hearing healthcare

provider can increase the start

up delay if required.

2. O: Partially open the

battery door.

3. Open: Fully open the battery

door to access and change

the battery.

Note: When turning your

hearing aid on and o while it

is on the ear, grasp the top and

bottom of the hearing aid with

your index nger and thumb.

Use the index nger of your

opposite hand to open and

close the battery door.

12 13

Replacing the battery in hearing aids with a

tamper-resistant battery door

Some hearing aids have a tamper-

resistant battery door for safety

reasons. To replace the battery,

open the battery compartment

and push the locking piece back

inside the hearing aid using the

tip of a pen.

Remove the old battery. Insert a

new one with the plus (+) sign on

the battery facing the same way

as the plus (+) sign on the side of

the battery door. The new battery

will be secured when you close

the battery door.

Replacing the battery

1. Gently swing out the battery

door with your ngernail.

2. Grasp the battery with your

thumb and index nger and

remove.

3. Insert the new battery into the

battery compartment with the

plus (+) sign on the battery

facing the same way as the

plus (+) sign on the side of the

battery door. This will ensure

that the battery door closes

properly.

Note: If the battery is inserted

incorrectly, the hearing aid will

not turn on.

4. Close the battery door.

14 15

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn your

hearing aids o when not in use, especially

when asleep.

Remove the batteries and keep the battery door

open while hearing aids are not being worn,

especially when asleep. This will allow internal

moisture to evaporate.

Tips for wearing hearing aids for the

rst time

• Start in a quiet room at home rst to get

used to the new sound quality. Sounds like

the ticking of a clock, the humming of the

computer, the beep of the microwave or the

rustling of clothes or paper may seem loud

to you at rst, because you have not been

hearing them properly for a long time.

• Read aloud to yourself and learn to adjust

the volume of your own voice when you are

wearing the hearing aids.

• Talk to dierent people and learn how to

distinguish between dierent sound patterns

again.

• It will take some time before you are

completely used to your hearing aids and can

fully enjoy the benets.

• Wear your hearing aids for as many hours a

day as you can, and for a little longer each

day.

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