TP-Link UB5A User manual

User Guide

Bluetooth 5.0 Nano USB Adapter

UB500/UB5A

Contents

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Chapter 1. Get to Know About Your Adapter . . . . . . . . . . . . . . . . . . . . . .2

Chapter 2. Connect to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Chapter 3. Install Bluetooth Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

3. 1. Install Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3. 2. Pair With Your Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3. 3. Uninstall Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Appendix: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About This Guide

This guide is a complement to Quick Installation Guide. The Quick Installation

Guide instructs you on quick installation, and this guide provides the product

overview and detailed instructions for each steps.

When using this guide, please notice that features available of the adapter may

vary by model and software version. The adapter’s availability may also vary by

region or ISP. All images, steps, and descriptions in this guide are only examples

and may not reflect your actual experience.

Conventions

In this guide, the following conventions are used:

Convention Description

Teal Underline Hyper links are in teal italic. You can click to redirect to a website or a

specific section.

Teal Contents to be emphasized and texts on the web page are in teal, including

the menus, items, buttons, etc.

Note: Ignoring this type of note might result in a malfunction or damage to the

device.

Tips: Indicates important information that helps you make better use of your

device.

*For support and warranty, please visit: http://www.tp-link.com/support

*To ensure compatibility, you may need to update the adapter’s drivers after an OS update. You can check

full list of supported OS in the download center at tp-link.com/download-center.

More Info

• The latest software and utility can be found at

https://www.tp-link.com/download-center.

• The Quick Installation Guide (QIG) can be found where you find this guide or

inside the package of the product.

• Specifications can be found on the product page at https://www.tp-link.com.

• Our Technical Support contact information can be found at the Contact

Technical Support page at https://www.tp-link.com/support.

• A TP-Link Community is provided for you to discuss our products at

https://community.tp-link.com.

Chapter 1

Get to Know About Your

Adapter

This chapter introduces what the adapter can do.

Chapter 1 Get to Know about Your Adapter

TP-Link Bluetooth 5.0 Nano USB Adapter supports advanced Bluetooth 5.0 and

enables wireless connectivity with a wide range of devices such as computers,

printers, phones, headsets, speakers, keyboards, controllers, etc.

The adapter is highly portable and much smaller than a flash drive. Plug in Win

10/8.1/7 system to enjoy a wireless communication with Bluetooth-enabled

devices.

• Supports Windows 10/8.1/7

• Backward compatible with Bluetooth 4.0 devices

• Bluetooth Low Energy technology for energy-saving wireless connectivity

• Ultra-small for convenient portability with reliable high performance

Chapter 2

Connect to a Computer

This chapter introduces how to connect the adapter to your computer.

Chapter 2 Connect to a Computer

1. Before you start using your adapter, disable all existing Bluetooth devices

(both built-in and third party) from the Device Manager on Windows.

Note:

To go to Device Manager: Right-click This PC or My Computer, select Manage, go to Device Manager and

disable all existing Bluetooth devices.

Insert the adapter into a USB port on your computer directly.

* The image is for demonstration only.

Chapter 3

Install Bluetooth Driver

This chapter introduces how to install your adapter’s driver, pair with your

Bluetooth devices and uninstall your driver. The adapter is equipped with a

Driver Setup Wizard, which can guide you through the installation process.

This chapter includes the following sections:

• Install Bluetooth Adapter’s Driver

• Pair With Your Bluetooth Devices

• Uninstall Bluetooth Adapter’s Driver

Chapter 3 Install Bluetooth Driver

3. 1. Install Bluetooth Adapter’s Driver

(The following steps will take UB500 as an example)

1. Download the driver at https://www.tp-link.com/download-center.

Tip:

For Windows 10/8.1 system, the driver installation will automatically start when connected to the

internet. If not, please download the driver manually.

2. Extract the downloaded file and run the Setup.exe to start driver

installation.

3. Follow the instructions to complete installation.

4. Once the process is finished, restart your computer.

Notes:

• TP-Link Bluetooth 5.0 USB Adapter will be listed in the Device Manager when the driver is

installed correctly.

• If the driver installation fails, disable the antivirus software and firewall, then try again.

• In Windows 7, if a Windows Security message pops up, refer to

https://www.tp-link.com/faq-2760.html.

3. 2. Pair With Your Bluetooth Devices

For Windows 7:

1. Open Start menu to access Devices and Printers.

2. Select Add Device to choose the device that you want to pair with your

computer.

Chapter 3 Install Bluetooth Driver

3. Select the found-out device from the list and click Next.

Note: Make sure your Bluetooth device is set to be discoverable.

4. Click Finish when completing the pairing.

Note:

During the pairing you may be prompted to enter the pairing code. You need to enter the identical

code to both devices.

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