TP-Link UB500 User manual
© 2021 TP-Link REV1.0.0 191003050
User Guide
Bluetooth 5.0 Nano USB Adapter
Contents
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Chapter 1. Get to Know About Your Adapter . . . . . . . . . . . . . . . . . . . . . .2
Chapter 2. Connect to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Chapter 3. Install Bluetooth Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3. 1. Install Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. 2. Pair With Your Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. 3. Uninstall Bluetooth Adapter’s Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Appendix: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1
About This Guide
This guide is a complement to Quick Installation Guide. The Quick Installation
Guide instructs you on quick installation, and this guide provides the product
overview and detailed instructions for each steps.
When using this guide, please notice that features available of the adapter may
vary by model and software version. The adapter’s availability may also vary by
region or ISP. All images, steps, and descriptions in this guide are only examples
and may not reflect your actual experience.
Conventions
In this guide, the following conventions are used:
Convention Description
Teal Underline Hyper links are in teal italic. You can click to redirect to a website or a
specific section.
Teal Contents to be emphasized and texts on the web page are in teal, including
the menus, items, buttons, etc.
Note: Ignoring this type of note might result in a malfunction or damage to the
device.
Tips: Indicates important information that helps you make better use of your
device.
*For support and warranty, please visit: http://www.tp-link.com/support
*To ensure compatibility, you may need to update the adapter’s drivers after an OS update. You can check
full list of supported OS in the download center at tp-link.com/download-center.
More Info
• The latest software and utility can be found at
https://www.tp-link.com/download-center.
• The Quick Installation Guide (QIG) can be found where you find this guide or
inside the package of the product.
• Specifications can be found on the product page at https://www.tp-link.com.
• Our Technical Support contact information can be found at the Contact
Technical Support page at https://www.tp-link.com/support.
• A TP-Link Community is provided for you to discuss our products at
https://community.tp-link.com.
Chapter 1
Get to Know About Your
Adapter
This chapter introduces what the adapter can do.
3
Chapter 1 Get to Know about Your Adapter
UB500 supports advanced Bluetooth 5.0 and enables wireless connectivity
with a wide range of devices such as computers, printers, phones, headsets,
speakers, keyboards, controllers, etc.
UB500 is highly portable and much smaller than a flash drive. Plug in Win 10/8.1/7
system to enjoy a wireless communication with Bluetooth-enabled devices.
• Supports Windows 10/8.1/7
• Backward compatible with Bluetooth 4.0 devices
• Bluetooth Low Energy technology for energy-saving wireless connectivity
• Ultra-small for convenient portability with reliable high performance
Chapter 2
Connect to a Computer
This chapter introduces how to connect the adapter to your computer.
5
Chapter 2 Connect to a Computer
1. Before you start using your adapter, disable all existing Bluetooth devices
(both built-in and third party) from the Device Manager on Windows.
Note:
To go to Device Manager: Right-click This PC or My Computer, select Manage, go to Device Manager and
disable all existing Bluetooth devices.
2.
Insert the adapter into a USB port on your computer directly.
* The image is for demonstration only.
Chapter 3
Install Bluetooth Driver
This chapter introduces how to install your adapter’s driver, pair with your
Bluetooth devices and uninstall your driver. The adapter is equipped with a
Driver Setup Wizard, which can guide you through the installation process.
This chapter includes the following sections:
• Install Bluetooth Adapter’s Driver
• Pair With Your Bluetooth Devices
• Uninstall Bluetooth Adapter’s Driver
7
Chapter 3 Install Bluetooth Driver
3. 1. Install Bluetooth Adapter’s Driver
1. Download the driver at https://www.tp-link.com/download-center.
Tip:
For Windows 10/8.1 system, the driver installation will automatically start when connected to the
internet. If not, please download the driver manually.
2. Extract the downloaded file and run the Setup.exe to start driver
installation.
3. Follow the instructions to complete installation.
4. Once the process is finished, restart your computer.
Notes:
• TP-Link Bluetooth 5.0 USB Adapter will be listed in the Device Manager when the driver is
installed correctly.
• If the driver installation fails, disable the antivirus software and firewall, then try again.
• In Windows 7, if a Windows Security message pops up, refer to
https://www.tp-link.com/faq-2760.html.
3. 2. Pair With Your Bluetooth Devices
For Windows 7:
1. Right-click the Bluetooth icon in the menu bar and select Add Bluetooth
Devices, for example, Audio/Video devices.
Note: Make sure your Bluetooth device is set to be discoverable.
8
Chapter 3 Install Bluetooth Driver
2. Select the found-out device from the list and click Next.
3. Click Finish when completing the pairing.
Note:
During the pairing you may be prompted to enter the pairing code. You need to enter the identical
code to both devices.
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