Tektronix Phaser 850 User manual

Combined User and Troubleshooting Manuals

Contents

Contents 1

Tektronix supplies and accessories 9

The front panel 14

Key 15

Printing a Menu Map 15

Print quality modes 16

TekColor™ color corrections 17

Paper tips 18

Supported page sizes and print area 19

Manual-feed printing 21

Supported media 21

Using the manual-feed slot for single-sided

printing 22

Manual-feed

special

ity media overview 24

Printing on envelopes 26

Guidelines for envelope printing 27

Printing envelopes from a Macintosh 27

Printing envelopes from Windows 30

Loading the Standard Paper/ Transparency Tray 31

Supported media 31

Loading the tray 32

Loading the High-Capacity Paper Tray Assembly 33

Supported media 33

Loading the tray 33

Loading the optional High-Capacity

Transparency/Label Tray 35

Supported media 35

Loading the tray 36

Printing on High Resolution Photo Paper 37

Printing on labels 38

Phaser 850 Color Printer

Guidelines for printing on labels 39

Automatic two-sided printing 40

Binding preference 41

Loading letterhead paper for two-sided printing 42

Adding ink 44

Emptying the waste tray 46

Replacing the Maintenance Kit 48

Removing paper jams 50

Media Jam — Open Exit Cover to Clear 50

Media Jam — Open front cover to clear 53

Media Jam — Retry manual feed

Media Jam — Remove media (or upper) tray

to clear 55

Media Jam — Remove middle tray to clear 56

Media Jam — Remove lower tray to clear 56

Troubleshooting print quality 57

Light stripes or missing colors 57

Oil or ink smears 59

Ink streaks 60

Ink smears 62

Moving the printer 63

All moves 63

Preparing the printer for shipment 64

Getting help 65

Printer CD-ROM 65

Windows driver help system 65

Color Connection 66

Printer’s front panel 66

Internal printer pages 66

PhaserLink™ Software 67

Tektronix web site 67

TekSMART™ Knowledge Base 67

Other online services 68

Combined User and Troubleshooting Manuals

Customer Support Centers 68

Printer Management 69

PhaserLink Printer Management software 69

Job Accounting 69

TekSMART™ Knowledge Base 69

Usage Profile 70

Fonts 71

Resident typefaces (PostScript) 71

Resident typefaces (PCL5C) 71

Downloading fonts 72

Downloading fonts from a Macintosh 73

Printing a list of resident fonts 74

From a Macintosh 74

From a PC or workstation 74

Image Smoothing 75

Quick Collate 76

Requirements 76

Separation Pages 77

PANTONE Colors 78

Methods of printing PANTONE Colors 78

PANTONE Colors from color selection books 78

Printer-specific PANTONE Colors 78

Installing the PANTONE Color files 79

From the Web 79

Printing the PANTONE Color Chart 80

Macintosh 80

PC 81

PhaserPrint Plug-in for Photoshop 82

Phaser 850 Color Printer

Installing the plug-in: Macintosh 82

Installing the plug-in: Windows 83

Using the plug-in 84

Selecting options in the PhaserPrint dialog box 85

Number of copies 85

Print using (Macintosh) 85

Print using (Windows) 86

Printer model 86

Media size (selection) 86

Color Correction 86

Media 87

Quality 87

Rendering Intent 87

Compress Image Data 87

Fast preview 87

1st Page Preview 88

Image Smoothing 88

Stylized representation of the page 88

Scaling an image 89

Landscape orientation 89

Center images 89

Replicate images 89

Image size 89

Image separation 90

Number of images 90

Image layout 90

Media size (display) 90

Show color preview of image 90

Printer Utilities 91

Locating the files on the printer’s CD-ROM 92

Installing the utility files for Macintosh 92

Installing the files for PC 92

Locating files on the Tektronix World Wide Web site

Combined User and Troubleshooting Manuals

Locating files on the Tektronix FTP server 94

Downloading files to the printer from a Macintosh 95

Using the Apple Printer Utility to download files

Using the Apple Printer Utility to perform other

tasks 96

Downloading files to the printer from a PC 97

Downloading files from Windows 3.1 97

Downloading files from Windows 95 / Windows

98 97

Downloading files from Windows NT 97

Downloading files if your printer is connected to a

Novell Netware network 98

Downloading files if your printer is connected

through PhaserPort 99

Downloading files if your printer is connected to

Windows NT 99

Advanced Printing Features for Phaser 850 Printers 100

Previewing with 1st Page Preview 100

Requirements 100

Use 1st Page Preview 100

Reset the timeout 101

Automatic tray switching 102

Front Panel Intensity 102

Intelligent Ready mode 102

Color Sampler Charts for Phaser 850 Printers 103

Overview 103

Color charts 104

Printing a color sampler chart from the Phaser 850

printer’s front panel 105

Printing the desired colors from an application 105

Printing the color sampler charts with utility files 106

From a Macintosh 106

Phaser 850 Color Printer

From a PC or workstation 106

Troubleshooting Phaser 850 Printers 107

Useful tools 107

Printer CD-ROM 107

Windows driver help system 107

Color Connection 107

Printer’s front panel 107

Internal printer pages 108

PhaserLink™ Software 108

Tektronix web site 108

TekSMART™ Knowledge Base 108

Other online services 108

Front panel messages 109

Problems with automatic two-sided printing 113

Problems printing on labels 114

Labels are printed on the wrong side 114

Printing labels from Microsoft Word 114

Print Quality Problems 115

Printing problems 117

Preventing media jams 118

Turning the Startup Page on or off 119

From the printer’s front panel 119

From PhaserLink Printer Management software

119

From utility files 119

Protected mode for the front panel menu 120

Turning Sys/Start Job execution on or off 121

Using the front panel 121

Using utility files 121

Cleaning Phaser 850 Printers 122

Selecting the source for cleaning pages 122

Cleaning supplies 122

Light stripes on prints 123

Combined User and Troubleshooting Manuals

Cleaning for oily streaks 126

Cleaning for ink smears: internal paper path 127

Cleaning for ink smears: paper-feed rollers 129

Cleaning for ink smears: paper-exit path 133

Cleaning for media tray jams 136

Cleaning the media-pick roller 136

Cleaning the separator pad 138

Cleaning for lower tray jams: paper-feed rollers 139

Regulatory Information for Phaser 850 Printers 141

Canadian EMC (Electromagnetic Compatibility)

regulatory standards 141

Declaration of conformity 142

FCC Class B device 143

Phaser 850 Printer Material Safety Data Sheets 144

MSDS for Silicone Oil 145

MSDS for Ink Sticks 147

MSDS for CleanTex® Alcopad 149

151

Specifications for Phaser 850 Printers 152

Index 155

Phaser 850 Color Printer

User Guide

Tektronix supplies and accessories

To order supplies and accessories, contact your local dealer or visit the

Tektronix web site:

www.tek.com/Color_Printers/products/supplies.html

ColorStix Ink

Item Part Number

3 Free Black sticks 016-1831-00

5 Cyan sticks plus 2 Free Black sticks 016-1825-00

5 Magenta sticks plus 2 Free Black sticks 016-1826-00

5 Yellow sticks plus 2 Free Black sticks 016-1827-00

2 Cyan sticks plus 1 Free Black stick 016-1828-00

2 Magenta sticks plus 1 Free Black stick 016-1829-00

2 Yellow sticks plus 1 Free Black stick 016-1830-00

Tektronix Paper

Item Size Description Part Number

Premium Color

Printing Paper

A/Letter (U. S.)

8.5 x 11 in.

500 sheets

24-lb. bond, 90 g/m

016-1368-00

Premium Color

Printing Paper

A4 (Metric)

210 x 297 mm

500 sheets

24-lb. bond, 90 g/m

016-1369-00

High Resolution

Photo Paper

A/Letter (U. S.)

8.5 x 11 in.

25 sheets

170 g/m

016-1808-00

High Resolution

Photo Paper

A4 (Metric)

210 x 297 mm

25 sheets

170 g/m

016-1809-00

Premium Cover A/Letter (U. S.)

8.5 x 11 in.

100 sheets

60-lb. cover, 160 g/m

016-1823-00

Premium Cover A4 (Metric)

210 x 297 mm

100 sheets

60-lb. cover, 160 g/m

016-1824-00

Supplies

Phaser 850 Color Printer

Transparencies

Item Size Description Part Number

Premium A/Letter (U. S.)

8.5 x 11 in.

50 sheets 016-1724-00

Premium A4 (Metric Letter)

210 x 297 mm

50 sheets 016-1725-00

Standard A/Letter (U. S.)

8.5 x 11 in.

50 sheets 016-1720-00

Standard A4 (Metric Letter)

210 x 297 mm

50 sheets 016-1721-00

Color Printing Labels

Size Description Part Number

A/Letter (U. S.)

8.5 x 11 in.

100 sheets / 30 labels per sheet

(each 1 x 2-5/8 in.)

016-1812-00

A/Letter (U. S.)

8.5 x 11 in.

100 sheets / 6 labels per sheet

(each 3-1/3 x 4 in.)

016-1813-00

A4 (Metric Letter)

210 x 297 mm

100 sheets / 14 labels per sheet

(each 38.1 x 99.1 mm)

016-1814-00

A4 (Metric Letter)

210 x 297 mm

100 sheets / 8 labels per sheet

(each 67.1 x 99.1 mm)

016-1815-00

Maintenance Kit

Item Part Number

Extended replacement maintenance roller and counter

(Life: up to 45,000 images or two years, which ever comes

first.)

016-1834-00

Standard replacement maintenance roller and counter

(Life: up to 10,000 images or two years, which ever comes

first.)

016-1822-00

Supplies

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