TallyGenicom 5040 User manual

USER1

SETUP

PAPER

/EJECT

STOP

USER2

5040

User Guide Flatbed Printer

TRADEMARK ACKNOWLEDGEMENTS

• Centronics is a trademark of Centronics Data Computer Corporation.

• PCL and PCL6 are trademarks of Hewlett-Packard Company.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.

• Microsoft, Windows, Windows 9x, Windows ME, Windows 2000, Windows NT, Windows XP and MS-DOS are registered

trademarks of Microsoft Corporation.

• PostScript is a trademark of Adobe Systems Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

User guide Table of contents

Table of contents

1Introduction 1

Printer features 1

Interfaces 1

Emulations 1

Symbols used 1

About this manual 2

2Printer at a glance 3

View from the front 3

View with cover opened 3

View from the rear 4

3Installation 5

Unpacking the printer 5

Placing your printer 6

Checking the printer voltage 8

Connecting the printer 8

Switching on the printer 10

4Printer drivers and firmware 11

Printer drivers 11

Installing a printer driver in Windows 95/98 11

Installing a printer driver in Windows 2000/XP 12

Other operating systems 13

Changing printer settings 13

Form settings (Windows 2000/XP) 14

Loading firmware 15

Interface 15

Serial interface 15

Parallel interface 15

USB interface (Windows2000/XP) 16

Downloading firmware to the printer 16

Table of contents User guide

5Control panel 17

Display, indicators and keys 18

Status indicators 19

Status indicator variations 19

Ready indicator (STOP LED) 20

Paper indicator (PAPER LED) 21

User 1 and User 2 indicators 22

Key functions during operation 23

STOP/EJECT key 23

USER 1 and USER 2 key 24

Key functions when powering on 25

STOP/EJECT key 25

USER 2 key 25

USER 1 key 26

Key functions in menu mode 27

USER 1 key 27

USER 2 key 27

STOP/EJECT key 27

6Print media 29

Inserting a document 29

Inserting a passbook 30

Removing media 32

7Changing the ribbon cassette 33

Removing the ribbon cassette 33

Inserting the ribbon cassette 35

8Replacing the print head 39

Removing the print head 39

Inserting new print head 42

User guide Table of contents

III

9Menu 45

Programming using the control panel 45

Calling up the menu 46

Menu configurations (User 1/User 2) 46

Menu handling 47

Key functions 47

USER 1 key 47

USER 2 key 47

STOP/EJECT key 48

Setting parameters (principle) 49

Terminating menu mode 50

Selecting the LC display language 51

Printing out the status page 53

Power on + USER 2 key 53

Print out status page in menu mode 54

Status page (example) 56

Menu parameters 57

Test function 63

Hex Dump 63

Activating Hex Dump 63

Exiting the test mode 64

Test printout Hex Dump (Example) 64

10 Troubleshooting 65

General print problems 66

The display remains dark 66

The display is lit, but the printer does not print 66

Problems with paper feed 67

Problems with the print quality 68

Print is faulty 68

Print is too pale 68

Smudged print 68

Dots within characters are missing 68

Prints undefined characters 68

Table of contents User guide

Error messages and warnings 69

Unrecoverable errors 70

Recoverable errors 71

Print Head Hot Error 71

Ribbon Cassette Error 71

Paper Length Error 71

Framing Error (Serial I/F) 72

Parity Error (Serial I/F) 72

Overrun Error (Serial I/F) 72

Cover Open Error 72

Warnings 73

Data in Buffer 73

Remove Paper 73

Clearing paper jams 74

11 Care and maintenance 77

Cleaning the housing 77

Cleaning the interior 77

Cleaning the MSR-H magnetic stripe 78

Transport of the printer 80

Preparations for transport 80

Shipping the printer 80

ASpecifications 81

Printer specifications 81

Paper specifications 85

Interface specifications 87

BCharacter sets 89

OCR-A character set 90

Epson character sets 91

Italic 91

Graphic1 91

Graphic2 92

User guide Table of contents

IBM code pages 93

Code page 437 93

Code page 850 93

Code page 860 94

Code page 863 94

Code page 865 95

Code page 851 95

Code page 852 96

Code page 853 96

Code page 855 97

Code page 857 97

Code page 866 98

Code page 869 98

Code page USSR Gost 99

Code page 864 99

Code page 437G 100

Code page 920 (equivalent to ISO 8859-9) 100

Code page 858 101

Code page 923 (equivalent to ISO 8859-15) 101

ISO code pages 102

ISO 8859-2 102

ISO 8859-5 102

ISO 8859-7 103

ISO 8859-8 103

Available code pages and fonts 104

CEmulations 107

Escape sequences 107

What are escape sequences? 108

Control codes 108

How are escape sequences used? 108

List of available control codes 109

PR2 mode 109

PR50 mode 113

PR2845 mode 116

IBM mode 119

Epson mode 122

Table of contents User guide

DInterfaces 127

Interface settings for User 1 and User 2 127

Parallel interface 128

Connector assignment 128

Nibble Mode 128

ECP mode 129

Serial interface RS232C 130

Connector assignment 130

Serial attachment characteristics 131

Data rates 131

Supported protocols 131

Data Transfer 131

Parity 131

Handshake 132

Ready/Busy (Hardware Handshake) 132

XON/XOFF (Software Handshake) 132

Configuring the serial interface of the PC 133

DOS mode/Command line 133

Windows 95/98 133

Windows 2000/XP 133

USB interface 134

EConsumables and accessories 135

Consumables 135

Accessories 135

User guide Introduction

Introduction

Printer features This printer is a document printer for printing manually inserted docu-

ments as well as passbooks (vertical and horizontal fold passbooks).

Manual insertion of the documents is supported by an automatic doc-

ument alignment function.

The printer has a high processing speed and compact design. The

24-needle print head guarantees excellent print quality.

Different factory installed models can be delivered: MSR (magnetic

stripe read/writer), scanner and second serial interface.

Interfaces The basic printer model is provided with three interfaces: serial

(RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special

printer version has a second serial (RS-232C) interface.

Emulations As standard, the printer is delivered with three emulations: EPSON

ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845.

Symbols used Important information is highlighted in this manual by two symbols.

CAUTION highlights information which must be observed in order to

prevent injuries to the user and damage to the printer.

NOTE highlights general or additional information about a specific

topic.

STOP

Introduction User guide

About this manual This user guide contains a detailed description of the printer, its

characteristic features and additional information.

`Chapter 1 Printer at a glance lists all the parts of the printer.

`Chapter 2 Installation contains start-up instructions and points to

note.

`Chapter 3 Printer drivers and firmware provides instructions for in-

stalling the printer driver.

`Chapter 4 Control panel explains how to control printer operations.

`Chapter 5 Print media tells you how to load, transport and eject

media.

`Chapter 6 Changing the ribbon cassette explains how to remove and

install a ribbon cassette.

`Chapter 7 Replacing the print head explains how to remove and

install a print head.

`Chapter 8 Menu contains all the information necessary for control-

ling the printer via the control panel.

`Chapter 9 Troubleshooting provides instructions for rectifying faults

which do not require the intervention of qualified personnel.

`Chapter 10 Care and maintenance provides information on the up-

keep of the printer and contains important information in case the

printer has to be transported.

`Appendix A Specifications informs you about the technical specifi-

cations of your printer and the paper which should be used.

`Appendix B Character sets lists the available character sets.

`Appendix C Emulations deals with programming via the interface.

`Appendix D Interfaces explains the interfaces.

`Appendix E Consumables and accessories contains information

about consumables and accessories which can be purchased for

your printer.

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