SVAT 2CV500 - 4CH User manual

INSTRUCTION MANUAL

V1.0

CV500 - 4CH

Web Ready 4 Channel H.264 DVR Security System

w/ Smart Phone Access and 4 Hi-Res Indoor/Outdoor Night Vision Surveillance Cameras

COMPLETE SYSTEM

www.svat.com

SVAT ELECTRONICS

now you can see

2CV500 - 4CH

NEED

HELP?

PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE

Please contact a SVAT customer support representative rst regarding any additional information

on product features, specications or assistance with set-up. You can contact us via one of the

methods below:

Note: This is manual version 1.0 for this product. You may nd updated versions by

visiting our website at www.svat.com

Toll free telephone:

1.866.946.7828

Email:

support@svat.com

Toll free fax:

1.888.771.1701

Online live web chat:

www.svat.com/support

3CV500 - 4CH

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).

NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK, DO NOT OPEN DVR

PRODUCT WARRANTY INFORMATION

Please visit our website at www.SVAT.com

for information about your product’s warranty.

We take quality very seriously. That is why all of our products come with a one year warranty from the original purchase date against

defects in workmanship and materials. If you have warranty or support issues please contact us using any of the following methods:

Phone: 1.866.946.7828 SVAT USA SVAT CANADA

Fax: 1.888.771.1701 60 Industrial Parkway #Z64 4080 Montrose Road

Email: support@SVAT.com Cheektowaga, NY Niagara Falls, ON

Website: www.SVAT.com USA 14227 Canada L2H 1J9

Warranty Terms

1. SVAT products are guaranteed for a period of one year from the date of purchase against defects in workmanship

and materials. This warranty is limited to the repair, replacement or refund of the purchase price at SVAT’s option.

2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with contrary

to the applicable instruction manual.

3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.

4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other

warranty, expressed or implied is provided. SVAT assumes no responsibilities for any other claims not specically

mentioned in this warranty.

5. This warranty does not cover shipping costs, insurance, or any other incidental charges.

6. You MUST call SVAT before sending any product back for repair. You will be sent a Return Authorization number with

return instructions. When returning the product for warranty service, please pack it carefully in the original box with all

supplied accessories, and enclose your original receipt or copy, and a brief explanation of the problem (include RA #).

7. This warranty is valid only in Canada and the continental U.S.

8. This warranty cannot be re-issued.

4CV500 - 4CH

TABLE OF CONTENTS

INTRODUCTION .....................................................................................7

WHAT IS INCLUDED ...............................................................................8

FEATURES .............................................................................................8

ADDITIONAL ACCESSORIES .................................................................... 10

BUTTONS & CONNECTIONS ................................................................... 10

Front Panel ..............................................................................................10

Back Panel ...............................................................................................11

Remote Control ........................................................................................11

THINGS TO CONSIDER BEFORE INSTALLATION .......................................... 12

CAMERA INSTALLATION ....................................................................... 12

Mounting .................................................................................................12

Wiring .....................................................................................................12

CONNECTING ADDITIONAL DEVICES TO THE DVR ...................................... 13

USB Mouse ...................................................................................................... 13

RCA Monitor ................................................................................................... 14

External Alarm ............................................................................................... 14

Router ............................................................................................................ 15

CONNECTING AND POWERING ON .......................................................... 15

GETTING STARTED ................................................................................ 16

Using the Mouse .......................................................................................16

Screen Viewing ........................................................................................16

Pop up Menu Bar ......................................................................................16

Pop up Menu Icons ........................................................................................... 16

MAIN MENU ........................................................................................ 17

CAMERA SETUP .........................................................................................18

Camera ................................................................................................. 18

Video Adjust ......................................................................................... 18

Camera Title ......................................................................................... 18

Display ................................................................................................. 19

Dwell Time ............................................................................................ 19

5CV500 - 4CH

TABLE OF CONTENTS...continued

PTZ SETUP ................................................................................................19

PTZ control ........................................................................................... 20

MOTION DETECTION ...................................................................................20

Setting Motion ...................................................................................... 21

Motion Detect ....................................................................................... 21

Buzzer .................................................................................................. 21

Sensitivity ............................................................................................ 21

Motion Area ......................................................................................... 21

RECORDING SETUP.....................................................................................22

Resolution ............................................................................................ 22

PPS ...................................................................................................... 22

Alarm Record ........................................................................................ 23

Alarm Record Duration .......................................................................... 23

Record Quality ...................................................................................... 24

Record Mode ......................................................................................... 24

Audio Record ......................................................................................... 24

Schedule Setup ..................................................................................... 25

ALARM SETUP ...........................................................................................26

External Alarm Mode ............................................................................. 26

Alarm Display ........................................................................................ 26

Video Loss Detect .................................................................................. 27

Event Log Setup .................................................................................... 27

Buzzer Time Setup ................................................................................. 27

Relay Time Setup .................................................................................. 28

HARD DISK MANAGEMENT .........................................................................28

Overwrite Mode .................................................................................... 29

HDD Information ................................................................................... 29

HDD Format .......................................................................................... 29

NETWORK SETUP ................................................................................. 30

Terms ................................................................................................... 31

PPPoE ................................................................................................... 32

DDNS Setup........................................................................................... 32

BACKUP SETUP .................................................................................... 33

Backup Saved Footage ........................................................................... 33

Terms ................................................................................................... 33

SYSTEM SETUP .........................................................................................34

Date/Time ............................................................................................ 34

System Type .......................................................................................... 35

6CV500 - 4CH

TABLE OF CONTENTS...continued

Key Board Lock ...................................................................................... 35

ID Number ............................................................................................ 35

Display Setup ........................................................................................ 35

Language ............................................................................................. 36

Password .............................................................................................. 36

Firmware Upgrade ................................................................................ 36

Load Default ........................................................................................ 36

Load Backup USB ................................................................................... 37

Daylight Savings Time ........................................................................... 37

LIVE VIEWING...................................................................................... 38

HDD and USB Information ...................................................................... 38

Call Up USB Information ........................................................................ 38

Digital Zoom ......................................................................................... 38

Audio ................................................................................................... 38

PLAYBACK ........................................................................................... 39

CONTROLS ................................................................................................39

Time Search .......................................................................................... 40

Event List Search ................................................................................... 40

BACKUP VIDEO PLAYBACK ..........................................................................41

Software .............................................................................................. 41

Buttons and Connections ....................................................................... 42

NETWORK GUIDE ................................................................................ 43

Requirements ...................................................................................... 43

Finding IP Address ................................................................................ 43

PREPARING YOUR COMPUTER TO VIEW YOUR DVR .........................................43

Method 1 .............................................................................................. 44

Method 2 .............................................................................................. 45

VIEWING YOUR DVR ON YOUR COMPUTER .....................................................45

ActiveX Installation ............................................................................... 46

VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK ..........................................47

Port Forwarding .................................................................................... 47

Finding External IP Address.................................................................... 47

Testing ................................................................................................. 48

Troubleshooting .................................................................................... 48

7CV500 - 4CH

INTRODUCTION

Congratulations on your purchase of the CV500-4CH! Using the most advanced video compression, H.264, your home or business will benet from

around the clock surveillance adding extra security to your valuables. H.264 compression allows you to record and store more footage using less

space, so you will never miss an important event. This manual was written to ensure that you get the most out of your CV500-4CH DVR.

TABLE OF CONTENTS...continued

DDNS CONFIGURATION ...............................................................................49

DDNS.org .............................................................................................. 49

DDNS Account Setup .............................................................................. 50

NETWORK VIEWING AND PLAYBACK ....................................................... 51

SOFTWARE ...............................................................................................51

Online Software Icons ............................................................................ 51

Time Point Backup ................................................................................ 53

Record .................................................................................................. 53

Screen Information ............................................................................... 53

DVR CONFIGURATION OPTIONS ...................................................................54

System Options ..................................................................................... 54

Network Options .................................................................................. 55

Other Options ....................................................................................... 57

3G MOBILE DEVICE PORT FORWARDING .................................................. 57

SETTING UP PORT FORWARDING ...........................................................................57

Troubleshooting .................................................................................... 58

MOBILE VIEWING INSTALLATION GUIDE .................................................. 59

Mobile Viewer Application ..................................................................... 59

SONY ERICSON K608i VIEWING .............................................................................60

iPHONE AND iTOUCH VIEWING ..............................................................................62

BLACKBERRY (BOLD) VIEWING ..............................................................................62

TROUBLESHOOTING GUIDE ................................................................... 65

SPECIFICATIONS .................................................................................. 67

CAMERA MANUAL ................................................................................ 70

8CV500 - 4CH

CV500 DVR

(500 GB HDD)

4 Indoor/Outdoor Night

Vision CCD Cameras

USB Mouse

RCA to BNC

Connectors

Software CD

10ft RJ45

Ethernet Cable

4 x 60ft 4 PIN DIN to RCA

(male)Video/Power Wires

FEATURES

• 1-4 to one power supply cable

• 10 ft power adapter for DVR

• 2 window warning stickers

• 1 CR2025 battery for remote

• 4 Camera Mounts

• 1 power adapter for DVR

• 24hr Lifetime Live Customer Support

• Instruction manual

• Quick Start Guide

• 1 year warranty

Remote Control

WHAT IS INCLUDED

iPhone & BlackBerry Compatible1

Access live video footage directly from your iPhone or BlackBerry. This DVR uses 3G technology, which is specically designed to transmit high

quality video and audio on your smart phone. Your DVR can also be set up to email your hand-held whenever specic activity occurs, such as motion

detection.

View Video Online with No Service Fees2 (Supports DDNS)

Regardless of where you are in the world, you can view your DVR’s live or recorded video footage on any internet accessible computer with Internet

Explorer. See what is happening on your property and check in on your employees or family members.

Record Over 2 Years of Video Footage

The 500GB hard drive can hold over 2 years of continuous video3 and is optimized for 24/7 surveillance. We only use hard drives that are specically

designed for high capacity writing, which ensures long product life and accurate video data storage. Your DVR will alert you when your memory

space is full so that you can overwrite your old video, stop the unit from recording, or backup and transfer your video footage.

Cutting Edge H.264 Compression

The CV500-4CH-002 utilizes H.264 compression—the latest and most advanced compression level available for a DVR system. You will see an

amazing picture but save almost 50% on storage space! H.264 maximizes your hard drive space. You will see an amazing picture but save almost

50% on storage space versus DVRs with MPEG-4 compression! H.264 maximizes your hard drive space.

9CV500 - 4CH

24/7 Lifetime Live Customer Support

Assistance is available whenever you need it. Simply visit www.SVAT.com for video networking guides, simple tips on how to protect your property,

and instructional videos on topics such as camera placement. Our customer support team can be reached by phone 24/7, or by email and live web

chat services so that you will always have access to an expert.

4 Professional Grade Weatherproof Cameras

Four high resolution color cameras provide you with a clear and consistent picture at 420 TV lines of resolution. They allow you to better distinguish

facial features, which can help in the positive identication of individuals. The cameras can be used indoor and outdoor. Each one is built with

professional grade aluminum housing and a sunshade to help prevent glare, deterioration and rusting.4

View in the Dark with Automatic Night Vision

The cameras come equipped with night vision, allowing you to see any monitored area (up to 15ft away!5) in total darkness. Each camera has 12

infrared LEDs that activate automatically when it becomes dark and deactivate during the day to save energy. You will always be able to see what is

happening in your yard or at your business after-hours.

Advanced Motion Activated Recording

You have the option to record video only when motion is detected. Finding important video footage using the playback feature is easy, and will also

save you time and conserve hard drive space. You can even set individual cameras to detect motion while the others continuously record. Advanced

motion detection settings ensure that false alarms are not triggered—the easy motion detection “mask” allows you to block out areas with con-

stant movement, such as roads or blowing trees so that only suspicious activity is recorded.

USB Backup

A built-in USB port gives you the option of backing up and transferring your video footage with a USB ash drive or external USB hard drive.6 Your

video footage then becomes portable for easy viewing and archiving on any PC.

Easy Navigation with the Included Mouse and Remote

Navigate the onscreen menu with the included USB mouse or remote control.

Password Protection

Ensure that only authorized users can change DVR settings or halt recording.

24/7 Scheduled Recording

You can fully customize a weekly recording schedule. You can choose which days of the week and hours of the day you want to continuously record,

motion record, alarm record, or not record at all. Each camera can be scheduled with dierent settings.7

Customize Your Camera Display

Display all four cameras in Quad Screen mode (four camera split screen), or show just an individual camera in Full Screen. Zoom Mode allows you to

enlarge a portion of the camera’s view to get a closer look, and Sequence Mode cycles through all camera views at preset interval times.

Search by Date, Time, or Event

Simply choose the desired date and time range, and the requested video clips will appear. Clips are also labeled by event, which makes it easy to

nd footage that was captured by motion detection.

1. To see which other smart phone devices are compatible, please visit our website: www.SVAT.com.

2. Requires broadband router and broadband Internet connection–not included. Internet Explorer is required.

3. Recording capacity may vary based on recording resolution and quality, lighting conditions and movement in the scene. Based on a 500GB hard drive, using lowest quality settings.

4. Not for use in direct exposure to water, rain or snow.

5. IR illumination range up to 15ft (4.5M) under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending on the camera application.

6. USB ash drive and external hard drive not included.

7. Maximum 30 FPS (frames per second) per camera. Total 240 FPS for all cameras.

• Video playback software is not Mac compatible.

FEATURES..Continued

10CV500 - 4CH

For more information or accessories

please visit: www.svat.com

• CLEARVU7 (LCD Monitor) • CVW62 (60 ft. Camera Extension Cable)

ADDITIONAL ACCESSORIES

Front Panel

1. Channel Display buttons – Displays each corresponding

camera channel in full screen when selected

2. Quad - Displays all 4 cameras at once

3. LED indicators– Indicates what functions are on and/or

working

4. IR Sensor – Detects IR remote control

5. Record – Manually starts recording

6. Rewind – Reverses the playback (1x, 2x, 4x, 8x)

7. Stop – Stops the playback of recorded footage

8. Pause/Step – Pauses playback, and forward a frame (second press)

9. Fast Forward - Increases playback speed (2x, 4x, 8x)

10. Play – Calls up play search Menu

11. Enter/Copy – Selects current changes/copies to back up

12. Menu – Calls up Main Menu

13. Directional Arrows - Moves the cursor in each corresponding

direction

14. USB port – To connect USB backup device

1 2 12

4 5 6 7 8 9 10 11 13 14

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