StarTech.com PCI232INTE Manual

Intelligent 3.3 volt/5 volt High Speed

Serial PCI Card

PCI232INTE

INTEBOX8 Instruction Guide

The Professionals’ Source For Hard-to-Find Computer Parts

INTELLIGENT SSERIAL

CARD

* Actual product may vary from photo

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

SCO Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Introduction

Thank you for purchasing a high-speed intelligent serial card and/or RS232 connector

box from StarTech.com. Designed to reduce the load on the CPU and improve system

performance, the PCI232INTE intelligent card uses a high speed RISC style processor to

manage data flow between the main CPU and external serial devices. Just connect the

card to one of our INTEBOX8 RS232 connector boxes to add 8 high speed serial ports to

your system.

Features

•PCI232INTE and INTEBOX8 combine to provide you with 8 high-speed serial ports

•Intelligent card uses a high-speed RISC style processor to manage the data flow

between the main CPU and external serial devices

•Reduces the load on the CPU and considerably improves the whole system

performance

•Works with both 3.3 Volt and 5 Volt server slots (PCI232INTE)

•Can provide up to 64 serial ports using eight INTEBOX8 external connector boxes

•Compatible with major OS platforms, including Windows, Linux (Slackware or

Redhat), and UNIX

Before You Begin

To ensure a quick and easy device installation, please read through this section carefully

before attempting to install the device.

Requirements

•Acomputer running Windows XP/2000/NT, Linux (Slackware or Redhat), or UNIX

SCO Open Server

•An open 3.3 or 5V PCI slot

Note: You must use the PCI232INTE card with at least one StarTech.com INTEBOX8

RS232 connector box. You can not plug a serial device directly into the card itself.

Contents

PCI232INTE INTEBOX8

•1x PCI232INTE intelligent serial card • 1 x INTEBOX8 connector box

•1x 37-pin serial cable

•Driver disk(s) for Windows, Linux, and Unix

Installation

Note: In one system, you can install two intelligent serial cards. Each card can support

up to eight INTEBOX8 connectors boxes, for a total of up to 64 devices per card or 128

serial devices per system.

Installing the Card

1. Make sure that your system is unplugged and you are grounded.

2. Remove the cover of your system (see your computer's user manual for details, if

necessary) and gently turn your computer onto its side.

3. Locate an empty PCI slot (usually white in color) and remove the metal plate that

covers the rear bracket. You may need a Phillips screwdriver to perform this step.

Hang on to the screw! You will need it to secure the card later.

4. Gently insert the card into the empty slot, making sure it is firmly seated.

5. Secure the card in place using the screw you removed in Step 3 and put your

computer case back on.

6. Plug the female end of the 37-pin serial cable into the port on the card. Plug the male

end into the female port on your external connector box.

7. If you are using multiple connector boxes, plug the two boxes directly together

using their 37-pin connectors. You can have up to eight connector boxes per card.

8. Turn the computer on.

Driver Installation

Note: Depending on your operating system and the configuration of your system, the

instructions below may not be identical to what you see on your screen.

Windows

Windows XP/2000

Once you turn your computer on after installing the card, Windows will automatically

detect the new hardware. Follow the onscreen prompts and direct Windows to the

Win2000 folder on the driver disk (Windows 2000 and Windows XP use the same driver).

Notes:

•To change the COM port number: Windows will automatically assign the card a

COM port number. If you need to specify another port number, you can use the setup

utility included with the driver. Go to: Control Panel/System/Hardware/Device

Manager/Multi-Port Serial Adapter/Setup. From here you will be able to set the

target value.

•To install two PCI232INTE cards in the same system: You can differentiate between

the two cards by using the jumper (located near the end of the card). The card with

the jumper ON will have the lower COM number. The card with the jumper OFF will

have the higher COM number.

•Using Hyperterm to confirm installation: If there are problems accessing the COM

port, Hyperterm will reply with an “open fail” message.

•When Hyperterm is working properly but RAS is not: You may need to remove the

“Modem” device and add it back in again. You can not use the Modem device before

installing the driver. You need to create a new Modem device that will be used by the

new COM port.

Windows NT

Before you begin, make sure that no other version of this driver exists on your system.

Remove any older versions of the driver before installing the new versions.

1. From your Control Panel, choose Network.

2. Choose Add Adapter (do NOT choose Add Software).

3. Insert your driver disk into the disk drive. Choose “Other: Requires disk from

manufacturer.”

4. Direct Windows to the NT4 folder on the driver disk.

5. Follow any onscreen prompts to complete the driver installation.

Notes:

•By default, the TTY port is assigned “COM3”: You can specify the starting COM

number during the installation procedure.

•You must reboot after installing the driver: After you reboot, the LED on the

external connector box will be turned on. You can now use the serial ports on the

external connector box.

•To install two PCI232INTE cards in the same system: You must differentiate

between the two cards by using the jumper (located near the end of the card). The

card with the jumper ON will have the lower COM number. The card with the

jumper OFF will have the higher COM number.

•Using Hyperterm to confirm installation: If there are problems accessing the COM

port, Hyperterm will reply with an “open fail” message.

•When Hyperterm is working properly but RAS is not: You may need to remove the

“Modem” device and add it back in again. You can not use the Modem device before

installing the driver. You need to create a new Modem device that will be used by the

new COM port.

SCO UNIX

Under SCO UNIX, the card is considered an extra peripheral device. Therefore, a new

device driver must be linked with the kernel to build a new kernel system. The card and

external connector boxes will work after the new kernel system is restarted.

Under IBM PC/AT X86 (or compatible) or SCO Openserver 5.0.x, the Link Kit packages

should be installed completely.

If you experience boot problems, you may have a low voltage level. Either use only one

PCI232INTE in your system, reduce the number of INTEBOX8 boxes connected to your

cards, or use a higher wattage power supply.

There are two methods for installing the drivers:

Using /etc/custom

1. Log in as a super-user.

Password:

# /etc/custom

Note: This command assumes that you have the 3.5” driver diskette in Drive A. If your

Drive A is not a 3.5” disk drive, check for a “custom” command that will set the correct

command line.

2. Choose “Add a Supported Product” and select “Install one or more packages.”

3. When prompted for how many cards to install, enter 1 or 2.

4. When asked to create a new kernel, choose Yes.

5. When you see a message that the UNIX Kernel has been rebuilt, you have finished

the installation. Reboot your computer.

Using the tar command

1. Log in as a super-user:

Password:

# cd /

2. Extract all the files on the diskette using the tar command

tar xvf /dev/fd0135ds18

Note: This command assumes that you have the 3.5” driver diskette in Drive A. If your

Drive A is not a 3.5” disk drive, check for a “tar” command that will set the correct

command line.

2. Type:

# cd /etc/IOP3927

3. Type:

# ./build

4. When asked to Install or Remove the Input/Output Processor, choose to Install it.

5. Choose “Add a Supported Product” and select “Install one or more packages.”

6. When prompted for how many cards to install, enter 1 or 2.

7. When asked to create a new kernel, choose Yes.

8. When you see a message that the UNIX Kernel has been rebuilt, you have finished

the installation. Reboot your computer.

After rebooting the kernel

The following message will be displayed:

PCIIOP: unit=0 type= IOP3927F bus=0 dev=0 fun=0 map= 0xF4000000

Downloading IOP3927 card(s).......

PCIIOP: unit= 0 type= IOP3927F ports= 8(P641)

Where:

“unit” denotes the installation card number in the system

“type” denotes the card’s type

“map” denotes the mapping address and memory space of dual port RAM, this

should be assigned by the PCI bus

“ports” denotes the number of ports (this will be eight times the number of

INTEBOX8 boxes that are connected to the card)

When the above message appears and the LEDs on each INTEBOX is lit, the card has

been installed successfully and is ready for use.

Note: If you get a message about the “map=” or “ports=” being incorrect or there is no

message, try the following steps:

•Shut down and restart your system. If problems persist, you may need to re-execute

the software installation procedure.

•If the system does not boot successfully, check the voltage level. If your voltage level

is too low to support your system, reduce the number of PCI232INTE cards or

INTEBOX8 boxes connected to your system.

•Make sure that the card is inserted firmly in the PCI slot and that the cable is firmly

seated.

Serial Port Device Definitions

Card Definitions

Note: Card 1 is the card with the jumper ON.

External Box Definitions

Note: The box nearest the card is Box 1.

I/O Port Number Definition

For example, tty74e is a Non-Modem device plugged into port E on box 4 connected to

card number 2. The device names tty63A is a Modem device plugged into port A on box

3 that is connected to card number 1.

Card Number Device Name

1tty6??

2tty7??

Box Number Device Name

1tty?1?

2tty?2?

3tty?3?

4tty?4?

5tty?5?

6tty?6?

7tty?7?

8tty?8?

Port Number Device Name Device Name

(non Modem) (Modem)

Atty??a tty??A

Btty??b tty??B

Ctty??c tty??C

Dtty??d tty??D

Etty??e tty??E

Ftty??f tty??F

Gtty??g tty??G

Htty??h tty??H

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