StarTech.com ST1000SPEX User manual
PCI Express 10/100/1000
Mbps Gigabit Ethernet Card
ST1000SPEX
Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference will not occur in a particu-
lar installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver•
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and
do not represent an endorsement of a product or service by StarTech.com, or an en-
dorsement of the product(s) to which this manual applies by the third-party company in
question. Regardless of any direct acknowledgement elsewhere in the body of this doc-
ument, StarTech.com hereby acknowledges that all trademarks, registered trademarks,
service marks, and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.
i
Table of Contents
Introduction .................................................................... 1
Features ......................................................................................1
Package Contents .......................................................................1
Hardware Guide............................................................... 2
Specifications ..............................................................................4
Installation & Connection.............................................................4
Technical Support........................................................... 5
Warranty Information...................................................... 5
1
Installation
Package Contents
1 x Driver CD•
1 x Gigabit Ethernet Card•
1 x Low Profile Bracket•
1 x Manual•
System Requirements
Windows® 2000/XP/Server 2003/Vista•
PCI Express-enabled system with an available PCI Express slot•
CAT5/CAT5E/CAT6 UTP/STP cable•
Hardware Installation
To connect the ST1000SPEX to the computer motherboard:
1. Shut down all power connected to the computer, as well as all
devices connected to the computer peripherally (i.e. Printers, Monitors,
Scanners etc.). As an added step to ensure safe installation, unplug
the power supply from the power outlet.
2. Remove the computer cover. For more detailed instruction on how to
perform this step, please refer to the documentation that was included
with your computer at the time of purchase.
3. Locate an empty PCI Express (x1) slot, removing the metal bracket
covering the corresponding port/socket located at the back of the com-
puter case. Please note: This card will function correctly in extended
PCIe slots (e.g. x4, x16) if available.
4. Position the card above the open PCI Express slot, ensuring that the
card is aligned with the entire slot. Insert the card firmly into the slot,
distributing force evenly across the length of the board. Once inserted,
secure the card into the adjoining socket (previously covered by metal
bracket), using the correct size screw (please consult documentation
2
that accompanied the purchase of your computer).
5. Replace the computer cover.
6. If unplugged, plug computer and all peripherals back in to power
source. Turn your computer on.
Driver Installation
Windows® 2000/XP/Server 2003
1. When the Found New Hardware Wizard window pops up, please
click the “Cancel” button to cancel the driver installation for the device
at this moment. The driver will be installed in the next step.
2. Please insert the included driver CD into your CD-ROM Drive.
3. From the Start Bar, click Run.
4. Type D:\PCIe\LAN\setup.exe, then click OK. (Change D:\ to match
your CD-ROM drive letter)
5. Follow the on-screen instructions to complete the installation.
6. Restart Windows to finalize the installation.
Windows® Vista
1. Please insert the included driver CD into your CD-ROM Drive.
2. From the Start Bar, click Run.
3. Type D:\PCIe\LAN\Vista\setup.exe, then click OK. (Change D:\ to
match your CD-ROM drive letter)
4. Follow the on-screen instructions to complete the installation.
5. Restart Windows to finalize the installation.
Veriying Driver Installation
Navigate to the Windows Control Panel and click on System Prop-
erties, then the “Device Manager” tab. You should see a “Realtek
RTL8168/8111 PCI-E Gigabit Ethernet NIC (Windows® 2000/XP/Serv-
3
er2003” or Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC
(NDIS 6.0) (Windows® Vista)” installed under “Network adapters” item.
Networking Settings
1. Click “Network Connection” in the Control Panel to set your network
settings.
2. Right-click the Local Area Connection used by the ST1000SPEX,
then select “Properties” from the pop-up menu.
3. Double-click the “Internet Protocol (TCP/IP)” item to change network
settings.
4. You can affirm the network status by right-clicking the Local Area
Connection used by the ST1000SPEX, then selecting “Status” from the
pop-up menu.
How to Congure 10/100/1000Mbps Ethernet Structure
Connect to your 10/100/1000Mbps Ethernet connection over un-
shielded twisted pair (UTP) cable. The ST1000SPEX will automatically
operate on either speed without manual reconfiguration.
Troubleshooting
The computer is not detecting the ST1000SPEX.
1. Make sure that the ST1000SPEX is correctly inserted into the PCI
Express slot; if not, turn off the computer and plug it again.
2. If the ST1000SPEX is plugged in correctly, see if the golden connec-
tors on the card are clean; if not, clean the connector surface.
3. If the ST1000SPEX is still not recognized, please change to another
PCI Express slot on your motherboard.
4. Please upgrade your motherboard BIOS to the latest version.
5. The card itself might be defective. You can try testing the
4
ST1000SPEX on another motherboard.
Computer failed to start after inserting Gigabit Ethernet PCI
Express Card.
Turn off the computer, remove the ST1000SPEX, and try to restart the
computer. If the computer starts successfully, it means that this card
has not been inserted into the PCI Express slot correctly. Please insert
the card firmly into the PCI Express slot or try another slot.
How to deal with an exclamation point icon on the Ethernet Host
controller.
1. Please shutdown your computer and move the card to another avail-
able slot, then re-install the ST1000SPEX drivers again.
2. This icon usually means that there is a resource conflict between
the ST1000SPEX and another card in your system. Please move the
card to another available slot and restart your computer. Windows will
then re-configure itself and re-assign resources. Check your device
manager again. If the exclamation point is still there, repeat the process
until it no longer appears.
The card is not operating at Gigabit Ethernet transfer speeds.
1. Please affirm your Ethernet environment supports Gigabit structure.
2. Please use CAT6 UTP/STP cable.
5
Specications
Bus Type PCI Express
Full Duplex Support Ye s
LED Indicators 2 X 100 Link/Active LED (Green)
Gigabit Link/Active LED (Green)
Maximum Data Transfer Rate 2.5 Gbps
Number of Ports 1
Auto MDIX Ye s
6
Technical Support
StarTech.com’s lifetime technical support is an integral part of our com-
mit-ment to provide industry-leading solutions. If you ever need help
with your product, visit www.startech.com/support and access our com-
prehensive selection of online tools, documentation, and downloads.
Warranty Information
This product is backed by a two year warranty.
In addition, StarTech.com warrants its products against defects in
materials and workmanship for the periods noted, following the initial
date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The
warranty covers parts and labor costs only. StarTech.com does not war-
rant its products from defects or damages arising from misuse, abuse,
alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com
USA LLP (or their officers, directors, employees or agents) for any dam-
ages (whether direct or indirect, special, punitive, incidental, consequen-
tial, or otherwise), loss of profits, loss of business, or any pecuniary loss,
arising out of or related to the use of the product exceed the actual price
paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limita-
tions or exclusions contained in this statement may not apply to you.
StarTech.com has been making “hard-to-find easy” since 1985,
providing high quality solutions to a diverse IT and A/V customer
base that spans many channels, including government, education
and industrial facilities to name just a few. We offer an unmatched
selection of computer parts, cables, A/V products, KVM and Serv-
er Management solutions, serving a worldwide market through our
locations in the United States, Canada, the United Kingdom and
Taiwan.
Visit www.startech.com today for complete information about all
our products and to access exclusive interactive tools such as the
Cable Finder, Parts Finder and the KVM Reference Guide.
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