StarTech.com 129N-USBC-KVM-DOCK User manual

Manual Revision: 06/12/2023

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com.

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

For 129N-USBC-KVM-DOCK / 129UE-USBC-KVM-DOCK

StarTech.com Link

USB-C KVM Docking Station Application

Link

Instruction manual

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

Table of Contents

About the Application...........................................................................1

Requirements ............................................................................................................................................. 1

Critical Components For Application Use ..........................................2

Hardware Setup......................................................................................3

Download and Install the Application................................................4

Windows Installation ............................................................................................................................... 4

macOS Installation.................................................................................................................................... 5

Application Operation...........................................................................6

Windows Operation ................................................................................................................................. 6

macOS Operation...................................................................................................................................... 14

Technical support...................................................................................21

Warranty information............................................................................21

Instruction manual

About the Application

The StarTech.com Link application installs onto the computers connected to the

StarTech.com KVM Dock, providing users with access to additional features:

Note: To for optimal operation, it’s recommended that the StarTech.com Link

application be installed on both computers connected to the KVM Dock.

Requirements

• StarTech.com KVM Dock (129N-USBC-KVM-DOCK / 129UE-USBC-KVM-DOCK)

• 2x Computers

• USB-C Port

• Windows or macOS

• Up to 2x DisplayPort Enabled Monitors

• USB-A Keyboard

• USB Mouse

Requirements are subject to change. For the latest requirements, please visit

www.StarTech.com.

Instruction manual

Critical Components For Application Use

129N-USBC-KVM-DOCK / 129UE-USBC-KVM-DOCK Product Diagram

(Side A)

(Side B)

Critical Components

1USB-A Keyboard/Data Port

2USB Data Ports (Downstream)

3DisplayPort Video Ports

4USB-C Host Ports

(PC 1 & PC 2)

5DC 20V Port

6Power Switch

1 2 2 2

4 356

Instruction manual

Hardware Setup

1. Connect the Power Adapter (included with the KVM Dock) from an AC outlet, to the

DC 20V Port, located on the KVM Dock.

2. Connect the desired USB Peripheral Devices to the USB-A Data Ports and USB-C

Data Ports, located on the dock.

IMPORTANT NOTE: For hot-key support, the keyboard must be connected to the

USB-A Keyboard/Data Port.

3. Connect up to two DisplayPort Enabled Monitors to the DisplayPort Video Ports

on the dock.

4. Press the Power Switch into the ON position.

5. Connect a USB-C Host Cable (included with the KVM Dock) to each of the USB-C

Host Ports (PC 1 & PC 2) located on the KVM Dock, and to a USB-C Port on each

of the Host Computers. If the Host Computer is running Windows and has Internet

access it will automatically detect the device and install all the required drivers.

If you’re running a non-Windows operating system or the drivers do not

automatically install, on one or both, of your computers, disconnect the USB-C Host

Cable from the Host Computer(s) that’s failing installation, then:

a. Navigate to:

www.StarTech.com/129N-USBC-KVM-DOCK or

www.StarTech.com/129UE-USBC-KVM-DOCK

and click the Drivers/Downloads tab.

b. Under Driver(s), download the Driver Package for your operating system, and follow

the steps outlined in the Installation guide, that’s included in the Driver Package.

c. Once the installation has completed, reconnect the Host Computer(s) to the

KVM Dock.

Note: Drivers must be installed on all Host Computer(s) connected to the

KVM Dock.

Instruction manual

Download and Install the Application

The StarTech.com Link Application is free to download and install.

Windows Installation

1. Navigate to:

www.StarTech.com/129N-USBC-KVM-DOCK or

www.StarTech.com/129UE-USBC-KVM-DOCK

and click the Drivers/Downloads tab.

2. Under Software, download the startechlink.zip le.

3. Right-click the zip folder that you downloaded, select Extract All, and follow the

on-screen instructions.

4. In the list of extracted les, open the StarTechLink_Windows folder and right-click

the StarTechAppInstall vx.xxx(.exe) le and select Run as Administrator.

5. Follow the on-screen prompts to complete the installation.

Note: If the computer has a previous version of the application installed, the

on-screen prompt will advise the user to remove the previously installed version

of the application. It is recommended that the prompt be used to remove the

software. The StarTechAppInstall vx.xxx(.exe) can then be ran again to complete

the installation.

Instruction manual

macOS Installation

1. Navigate to:

www.StarTech.com/129N-USBC-KVM-DOCK or

www.StarTech.com/129UE-USBC-KVM-DOCK

and click the Drivers/Downloads tab.

2. Under Driver(s), download the startechlink.zip le.

3. Double-click the zip folder that you downloaded, macOS will unzip the folder using

Archive Utility.

4. Open the StarTechLink_Mac folder, and double-click the

StarTech_ForMac(vx_xxx_xx..)(.pkg) installation package.

5. The Install StarTech.com Link installation prompt will open to the Introduction

section. Select the Continue button.

6. The Destination Select section will be displayed. Select the Continue button.

7. The Installation Type section will be displayed. Select the Install button.

Note: If a User Name/Password is required, Enter the User Name and Password

in the specied elds, and select Install Software. This will be the username and

a password of the macOS user account. The account must have administration

privileges to complete the installation.

8. The Host Bridge dialog box will appear, Select Open System Preferences.

9. The Security & Privacy prompt will open to the Privacy section. Select the icon

displayed next to“Click the lock to make changes”.

Note: If a User Name/Password is required, Enter the User Name and Password in

the specied elds, and select Install Software.

10. Select StarTech.com Link from the list displayed below “Allow the apps below to

control your computer”, and close the window.

11. Follow the on-screen prompts to complete the installation.

Instruction manual

Application Operation

Windows Operation

Launching the Application

Select the icon to launch the application.

Note: If “User Account Control”(UAC) is shown, select the Yes button.

Application Status

Once the application has been launched, its features can be accessed by right-clicking

an icon in the system tray.

The system tray icon doubles as a status indicator, with color-coded statuses:

A Blue Icon : Indicates the application is running on both computers and a

connection has been established.

A Yellow Icon : Indicates that the application is running. However, a connection

has not be established with the other computer. This icon may appear for several

seconds after the application is launched. However, if after several seconds this icon

is still displayed, this typically indicates that the second computer does not have the

application launched, or that the two computers are running separate versions of the

software. In this status, several software features will not be available.

Instruction manual

Set Laptop Screen Location for Mouse Cursor/Keyboard Edge Scrolling

The Application enables the KVM Dock to support Cursor Edge Scrolling between

computers. The mouse cursor (connected to the dock, or either computer) can

navigate from the displays associated with the active computer to the screen

integrated into the non-active laptop. The keyboard (connected to the dock, or

either computer) will also input to whichever computer the Mouse Curser is currently

occupying.

To Set Location for Mouse Cursor Edge Scrolling:

1. Right-click the Application Icon ( ) located in the system tray.

2. Based on the physical location of this laptop in relation to the Displays that are

connected to the KVM Docking Station, select one of the following options from the

system tray menu:

• Left Side

• Right Side

• Top Side

• Down Side

The cursor can now edge scroll from the Displays associated to the active computer

to the integrated laptop screen on each connected computer, based on the location

selected.

Notes:

• Both computers cannot be assigned the same location. If a newly selected

laptop location is assigned to the same location as the other laptop, the other

laptop will automatically reassign to the reverse location of what was selected.

• Windows display settings will dene all monitor locations for the active

computer.

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