StarTech.com DK30CH2DEPUE User manual

Manual Revision: 02/01/2019

User Manual

For the latest information and specications visit

www.startech.com/DK30CH2DEP

Triple-4K Monitor USB-C Dock - 100W PD

Actual product may vary from photos

SKU#: DK30CH2DEP and DK30CH2DEPUE

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

For the State of California

WARNING: Cancer and Reproductive Harm

www.P65Warnings.ca.gov

Use of Trademarks, Registered Trademarks, and other

Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and

other protected names and/or symbols of third-party companies not related in

any way to StarTech.com. Where they occur these references are for illustrative

purposes only and do not represent an endorsement of a product or service

by StarTech.com, or an endorsement of the product(s) to which this manual

applies by the third-party company in question. Regardless of any direct

acknowledgement elsewhere in the body of this document, StarTech.com

hereby acknowledges that all trademarks, registered trademarks, service marks,

and other protected names and/or symbols contained in this manual and

related documents are the property of their respective holders.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric

lines under power.

• Product installation and/or mounting should be completed by a certied

professional as per the local safety and building code guidelines.

• Cables (including power and charging cables) should be placed and routed

to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit

et/ou les câbles électriques sont sous tension.

• L’installation et/ou le montage du produit doit être réalisé par un

professionnel certié et dans le respect des normes locales et du code de

construction local.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent

être placés et acheminés de façon à éviter tout risque électrique, de chute ou

de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでくださ

い。

• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に

従い、有資格の専門業者が行うようにしてください。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し

を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう

にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le

linee elettriche sotto tensione.

• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un

tecnico professionale certicato che conosca le linee guida locali sulle norme

edilizie e sulla sicurezza.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati

e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o

pericoli per la sicurezza.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller

elledningarna är strömförda.

• Installation och/eller montering får endast göras av behöriga yrkespersoner

och enligt gällande lokala förordningar för säkerhet och byggnormer.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så

sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

Warning Statements

• Make sure to assemble this product according to the instructions. Failure to

do so might result in personal injury or property damage.

• Never use this product if parts are missing or damaged.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Table of Contents

Compliance Statements........................................................................1

Safety Statements..................................................................................2

Warning Statements ..............................................................................3

Product Diagram ....................................................................................6

Rear View...................................................................................................................................................... 6

Side View...................................................................................................................................................... 6

Product Information ..............................................................................7

Package Contents ..................................................................................................................................... 7

Requirements ............................................................................................................................................. 7

Installing the Docking Station .............................................................9

Installing the Drivers................................................................................................................................ 9

Powering the Docking Station.............................................................9

Connecting Devices to the Docking Station......................................10

USB-A Port ................................................................................................................................................... 10

USB-C Host Port ......................................................................................................................................... 11

USB-C Port ................................................................................................................................................... 11

RJ45 Port (Network Device)................................................................................................................... 11

HDMI Port..................................................................................................................................................... 12

DisplayPort Port......................................................................................................................................... 12

Audio Options ............................................................................................................................................ 12

Lock Slot ....................................................................................................................................................... 13

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Fast Charging a Device..........................................................................14

Installing the Anti-Slip Pads .................................................................14

Conguring a Display Device...............................................................14

Video Resolution ....................................................................................14

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Diagram

Rear View

Side View

On/O

Switch

USB-A

Ports

USB-C

Host Port

HDMI

Port Mic Port

DC 20V

Port

USB-C

Port

RJ45

Port

DisplayPort

Ports

Speaker

Port

Lock

Slot

Headset

Port

USB-A

Port

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Product Information

Package Contents

• USB-C™ Docking Station x 1

• USB-C Cable x 1

• Universal Power Adapter x 1

• NA/JP, ANZ for DK30CH2DEP

• EU, UK for DK30CH2DEPUE

• Anti-slip Rubber Pads x 4

• User Manual x 1

Requirements

Operating System:

Operating system requirements are subject to change. For

the latest requirements, please visit www.StarTech.com/

DK30CH2DEP or www.StarTech.com/DK30CH2DEPUE

• Windows® 10, 8.1, and 7

• macOS 10.12, 10.11, and 10.10

Host Computer:

• An available USB-C Port

Note: Not all USB-C Ports support the full functionality of the

USB-C standard. Ensure that the Host Computer’s USB-C

Port supports DP Alt Mode, as well as USB Power Delivery.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Display:

• An HDMI® Display

• Two DisplayPort Displays

Note: A 4K-capable display is required to achieve 4K x 2K

resolution (4K is also known as 4K x 2K).

Cables:

Cable requirements are optional and will depend on the port

conguration of the connected Host Computer.

• USB-A Cables

• USB-C Cables

• HDMI Cable

• DisplayPort Cables

• CAT5e/CAT6 Cable

Optional Accessories:

• Laptop Lock

• Microphone

• Speakers

• Headset

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Installing the Docking Station

Installing the Drivers

Depending on your operating system, the Docking Station

will automatically install some of the required drivers once

connected to your host laptop. To complete the full driver

installation process:

1. Download the latest drivers by visiting www.StarTech.com/

DK30CH2DEP or www.StarTech.com/DK30CH2DEPUE and

clicking the Support tab.

2. Extract the contents of the compressed le(s) that you

downloaded.

3. Double-click the appropriate driver for the version of

Windows or macOS that you’re running and follow the on-

screen instructions to complete the installation.

Note: If you are prompted to restart your computer, do so to

complete the installation.

Powering the Docking Station

When the Docking Station is plugged in and powered, you

can use USB-C Power Delivery 2.0 to power and charge the

Host Computer through the USB-C Port. The Docking Station

cannot receive power from the Host Computer, the Power

Adapter must always be connected to the Docking Station.

1. Select the appropriate Power Cord for your region and

connect it to the Power Adapter.

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