Star TSP847IIU-24 User manual

THERMAL PRINTER

TSP800II SERIES

Hardware Manual

Federal Communications Commission

Radio Frequency Interference

Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

This statement will be applied only for the printers marketed in U.S.A.

FCC WARNING

Changes or modications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.

For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable

Statement of

The Canadian Department of Communications

Radio Interference Regulationst

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

The above statement applies only to printers marketed in Canada.

Trademark acknowledgments

TSP800II: Star Micronics Co., Ltd.

Notice

permission is forbidden.

•The contents of this manual are subject to change without notice.

•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.

However, should any errors be detected, STAR would greatly appreciate being informed of them.

•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

TABLE OF CONTENTS

1. Unpacking and Installation.....................................................................................................................1

1-1. Unpacking ....................................................................................................................................1

1-2. Choosing a place for the printer...................................................................................................2

2. Parts Identication and Nomenclature..................................................................................................3

3. Setup..........................................................................................................................................................4

3-1. Connecting the Cable to the PC ...................................................................................................4

3-2. Connecting the Cable to the Printer .............................................................................................5

3-3. Installing the Printer Software .....................................................................................................8

3-4. Connecting the Optional AC Adapter ..........................................................................................9

3-5. Turning Power On......................................................................................................................10

3-6. Connecting to a Peripheral Unit.................................................................................................11

3-7. Loading the Paper Roll ..............................................................................................................12

4. Consumable Parts and AC Adapter .....................................................................................................17

4-1. Thermal Paper Roll ....................................................................................................................17

4-2. Thermal Label Paper Roll (Tack Label Paper) ..........................................................................19

4-3. AC adapter (option) ...................................................................................................................21

5. Control Panel and Other Functions .....................................................................................................22

5-1. Control Panel .............................................................................................................................22

5-2. Errors..........................................................................................................................................22

5-3. Self-Printing...............................................................................................................................24

6. Adjusting the Sensor ..............................................................................................................................25

6-1. Adjusting the Near End Sensor Position....................................................................................25

6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment.................................................27

6-3. NE (Near End) Sensor Adjustment ............................................................................................28

7. Preventing and Clearing Paper Jams...................................................................................................29

7-1. Preventing Paper Jams ...............................................................................................................29

7-2. Removing Paper Jam .................................................................................................................29

8. Periodical Cleaning................................................................................................................................30

8-1. Cleaning the Thermal Head .......................................................................................................30

8-2. Cleaning the Rubber Roller .......................................................................................................30

8-3. Cleaning the Sensors and the Surrounding Areas ......................................................................30

8-4. Cleaning the Paper Holder and the Surrounding Area...............................................................30

9. Specications ..........................................................................................................................................31

9-1. General Specications..................................................................................................................31

9-2. Auto Cutter Specications .........................................................................................................32

9-3. Interface .....................................................................................................................................32

9-4. AC Adapter (Option)..................................................................................................................32

9-5. Environmental Requirements.....................................................................................................33

9-6. Reliability Specications ...........................................................................................................34

9-7. Black mark specications ..........................................................................................................35

10. Dip Switch Setting................................................................................................................................36

10-1. Parallel Interface Model.............................................................................................................37

10-2. RS-232C Interface Model ..........................................................................................................39

10-3. USB Interface Model .................................................................................................................42

10-4. EthernetInterface Model ............................................................................................................44

11. Parallel Interface..................................................................................................................................47

12. RS-232C Serial Interface.....................................................................................................................48

12-1. Interface Specications ..............................................................................................................48

12-2. RS-232C Connector ...................................................................................................................49

12-3. Cable Connections .....................................................................................................................51

12-4. Electrical Characteristics ...........................................................................................................51

13. USB and Ethernet Interface................................................................................................................52

13-1. USB Interface Specications .....................................................................................................52

13-2. Ethernet Interface Specications................................................................................................52

14. Peripheral Unit Drive Circuit .............................................................................................................53

15. Memory Switch Settings......................................................................................................................55

16. Release History.....................................................................................................................................56

Please access the following URL

http://www.star-m.jp/eng/dl/dl02.htm

for the latest revision of the manual.

– 1 –

1. Unpacking and Installation

1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.

Note:The ferrite core and fastener provided with your

printer depend on your printer conguration.

Fig. 1-1 Unpacking

If anything is missing, contact the dealer where you bought the printer and ask them to supply

the missing part. Note that it is a good idea to keep the original box and all the packing materials

just in case you need to pack the printer up again and send it somewhere at a later date.

Note

Printer

Paper roll Setup sheets

CD-ROM

– 2 –

1-2. Choosing a place for the printer

Before actually unpacking the printer, you should take a few minutes to think about where

you plan to use it. Remember the following points when doing this.

P Choose a rm, level surface where the printer will not be exposed to vibration.

PThe power outlet you plan to connect to for power should be nearby and unobstructed.

PMake sure that the printer is close enough to your host computer for you to connect

the two.

PMake sure that the printer is not exposed to direct sunlight.

PMake sure that the printer is well away from heaters and other sources of extreme heat.

PMake sure that the surrounding area is clean, dry, and free of dust.

PMake sure that the printer is connected to a reliable power outlet. It should not be on

the same electric circuit as copiers, refrigerators, or other appliances that cause power

spikes.

PMake sure that the room where you are using the printer is not too humid.

PThis device employs a DC motor and switches that have an electrical contact point.

Avoid using the device in environments where silicon gas can become volatile.

PWhen disposing of the printer, obey local regulations.

WARNING

PShut down your equipment immediately if it produces smoke, a strange odor, or unu-

sual noise. Immediately unplug the equipment and contact your dealer for advice.

PNever attempt to repair this product yourself. Improper repair work can be dangerous.

PNever disassemble or modify this product. Tampering with this product may result in

injury, re, or electric shock.

– 3 –

2. Parts Identication and Nomenclature

Interface connector

For connection to a

host computer.

Peripheral drive connector

Connects to peripheral units

such as cash drawers, etc.

Do not connect this to a

telephone.

Power connector

For connection of the

AC adapter.

Never unplug the

AC adapter while the

printer is on.

Printer cover

Open this cover to load

or replace paper.

Cover open lever

Push this lever in the direction of the

arrow to open the printer cover.

Power switch

Used to turn on/

off power to the

printer.

Control panel

Features LED indicators to

indicate printer status and

switches to operate the printer.

– 4 –

3. Setup

3-1. Connecting the Cable to the PC

3-1-1. Parallel Interface Cable

Connect the parallel interface cable to a parallel port

of your PC.

3-1-2. RS-232C Interface Cable

Connect the RS-232C interface cable to a RS-232C

port of your PC.

3-1-3. USB Interface Cable

Connect the USB interface cable to a USB port of

your PC.

3-1-4. Ethernet Interface cable

Connect the ethernet interface cable to a ethernet port

of your PC.

– 5 –

3-2. Connecting the Cable to the Printer

Note that the interface cable is not provided. Please use a cable that meets specications.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and

all the devices connected to the printer is turned off. Also make sure the power cable plug is

disconnected from the AC outlet.

3-2-1. Parallel Interface Cable

(1) Make sure the printer is turn off.

(2) Afx the ferrite core onto the cable as shown in

the illustration.

(3) Pass the fastener through the ferrite core.

(4) Loop the fastener around the cable and lock it.

Use scissors to cut off any excess.

(5) Connect the interface cable to the connector on

the rear panel of the printer.

(6) Fasten the connector clasps.

Ferrite core

Interface cable

5 cm

(maximum)

Fastener

Parallel interface

cable

– 6 –

3-2-2. RS-232C Interface Cable

(1) Make sure the printer is turn off.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and

all the devices connected to the printer is turned off. Also make sure the power cable plug is

disconnected from the AC outlet.

(2) Connect the interface cable to the connector on the rear panel of the printer.

(3) Tighten the connector screws.

3-2-3. USB Interface Cable

Afx the ferrite core onto the USB cable as shown in

the illustration below and make sure to pass the cable

through the cable support as shown in the illustration.

RS-232C

interface

cable

4 cm (maximum)

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